FREE WEBINAR: 6 Steps to the Frictionless Customer Experience (FCX)

Event Details

FREE WEBINAR: 6 Steps to the Frictionless Customer Experience (FCX)

Time: October 5, 2017 from 12pm to 1pm
Location: https://www.dealeron.com/webinar/6-steps-frictionless-customer-experience-fcx
Website or Map: https://www.dealeron.com/webi…
Event Type: webinar, free
Organized By: Eliana Raggio
Latest Activity: Oct 3, 2017

Export to Outlook or iCal (.ics)

Event Description

Today’s automotive shoppers make the choice of who they want to do business with long before they step foot in a dealership. That’s why creating a Frictionless Customer Experience (FCX) is The Ultimate Dealership Competitive Advantage.

By “Frictionless” we don’t mean just “good” customer service, or shorter sales process. It’s much more than that. Today’s customers – particularly millennials – want their buying experiences to be frictionless. Is yours?

DO YOU WANT TO HAVE THE HAPPIEST CUSTOMERS, PLENTY OF REFERRALS AND LOADS OF REPEAT BUSINESS? Then this is the presentation you’ve been waiting for!

Conversion expert Ron Morrison will give you the tools to build a profitable Frictionless Customer Experience in your dealership. He will show you how to enhance the customer experience within search engines, your websites, your written and telephone communicationsand all of your processes and people. In this eye-opening 1 hour webinar, attendees will also learn:

  • The difference between an excellent customer experience and a Frictionless Customer Experience (FCX)
  • The 6 key components for leveraging an FCX
  • How an FCX can make your dealership more profitable on day 1
  • How an FCX gives your dealership the competitive advantage
  • How to implement your FCX, what to measure and what to inspect 
  • Who to designate as an FCX Ambassador and quantify their efforts in real dollars

Make it easy for your customers to say “Yes!” If you are ready to learn 6 Steps to the Frictionless Customer Experience (FCX), then don’t you dare miss this presentation! Register Now!

PRESENTER: RON MORRISON is the CEO of PureInfluencer, a conversion agency that effectively influences shoppers to do business with its Dealer clients sooner, more frequently, and with greater profitability. Ron is a familiar face and voice in automotive marketing and has helped countless dealerships grow their sales and service businesses to produce increased revenue. With over 24 years of experience in delivering profitable results, sustained incremental and recurring revenue, and building long-term relationships, he is regarded as an exceptional marketing and business development executive. Ron is an entrepreneur, a visionary sales leader and a respected member of the automotive community and he can be reached at RonMorrison@PureInfluencer.com.

Comment Wall

Comment

RSVP for FREE WEBINAR: 6 Steps to the Frictionless Customer Experience (FCX) to add comments!

Join DealerELITE.net

Attending (2)

About

DealerELITE created this Ning Network.

Blog Posts

100,000 Digital License Plates from Reviver Auto to Hit Roads in 2018

Posted by Crystal Hartwell on January 16, 2018 at 1:11pm 0 Comments

 

Galpin Ford first to sell RPlate in California; RConnect cloud platform launches, makes registration renewals and personalization easy to implement

 

Detroit, MI – January 16,…

Continue

Episode 11- Success in Sales and Life in General!

Posted by Jeff Cowan on January 16, 2018 at 12:00pm 0 Comments

Set, Manage, & Exceed Expectations to SUCCEED! This week, Jeff discusses how to set, manage, and exceed your customer's expectations in order to succeed and get the sale every time. These simple steps will eliminate heat cases for good!…

Continue

#54: You Can Develop More Discipline

Posted by Dave Anderson on January 16, 2018 at 11:40am 0 Comments

If you're looking to more consistently deliver great performance in all that you do, a great place to start is by evaluating your level of discipline. Discipline is the fuel that makes consistency go, and is a huge part of what enables game…

Continue

Communication Makes Everything Easier

Posted by Mike Gorun on January 16, 2018 at 10:05am 0 Comments

In our fast-paced society, some of the things done just a short time…

Continue

de sponsor

Get Newsletter

dE Sponsor

© 2018   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service