Loading

How to Maximize Your Opportunities Using Call Monitoring

Event Details

How to Maximize Your Opportunities Using Call Monitoring

Time: February 13, 2013 from 9am to 10pm
Location: http://www.dealerwebinars.com/monitoring?ch=social
Website or Map: http://www.dealerwebinars.com…
Event Type: webinar
Organized By: Patric Timmermans
Latest Activity: Feb 6, 2013

Export to Outlook or iCal (.ics)

Event Description

Learn how to implement and optimize call monitoring in your dealership.

Wednesday February 13, 2013, 10:00am Mountain Time

 Attendees will learn the importance of having a call monitoring solution in the dealership that will help improve the way incoming phone calls are being handled. This session will focus on the following: 

  • How many calls to listen to per day
  • What to look for in the calls
  • Create weekly team training sessions reviewing calls
  • Learn to improve phone processes based on monitoring results
  • Create a positive team environment using these practices while building a stronger team

Presented by: Stan Sher, PresidentDealer eTraining

Stan Sher

As one of the top experts in automotive internet sales and business development today, Stan Sher has been training dealers best practices with regards to internet lead management, sales process, and business development process. He currently writes for numerous automotive dealer publications including automotiveinternetsales.com where he serves as the editor. In addition, Stan is a frequent speaker for the Greater New York Automotive Dealers Association as well as numerous industry conferences.

Comment Wall

Comment

RSVP for How to Maximize Your Opportunities Using Call Monitoring to add comments!

Join DealerELITE.net

Attending (1)

Blog Posts

Sorry, We Do Appointments Now!

Posted by Gary Marcotte on February 11, 2016 at 1:39pm 1 Comment

Yesterday, my 80 year old mother, took her SUV to the local dealer for an oil change.  Even though it is a lease, she likes to treat it like she would if she owned it and have the oil changed every 3000 miles or so. …

Continue

The Mobile Tipping Point

Posted by David Metter on February 11, 2016 at 12:50pm 0 Comments

Seven Mistakes Employees Make That Could Cost You Millions

Posted by Erik S. Nachbahr on February 11, 2016 at 11:47am 1 Comment

Recently an auto dealership experienced an all-too-common security breach. An employee in the accounting department received an email from someone who he thought was the dealer asking him to initiate a $30,000 transfer from the dealership's bank…

Continue

Gorillas, Balloons and Wavy Tube Men. Oh My!

Posted by Paul Moran on February 11, 2016 at 6:00am 1 Comment

Our industry does a lot with gimmicks. You’d be hard…

Continue

Selling the difference

Posted by Rob Gehring on February 10, 2016 at 2:58pm 1 Comment

Walmart sells a bag of M&M peanuts for $.50. If you’re at a service station the price of that same packet of peanuts jumps to one dollar. If you’re at…

Continue

BREAKING NEWS: 2016 U.S. Women’s Car Dealership Report | Insights from Progressive Dealers

Posted by Anne Fleming on February 10, 2016 at 1:30pm 0 Comments

This week, hot-off-the press, we’ve got the 2016 U.S. Women’s Car Dealership Report, showing how progressive car dealerships make a difference in the experiences of women and families. This national report shows what is important…

Continue

newsletters

dE Sponsor

© 2016   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service