How to Maximize Your Opportunities Using Call Monitoring

Event Details

How to Maximize Your Opportunities Using Call Monitoring

Time: February 13, 2013 from 9am to 10pm
Location: http://www.dealerwebinars.com/monitoring?ch=social
Website or Map: http://www.dealerwebinars.com…
Event Type: webinar
Organized By: Patric Timmermans
Latest Activity: Feb 6, 2013

Export to Outlook or iCal (.ics)

Event Description

Learn how to implement and optimize call monitoring in your dealership.

Wednesday February 13, 2013, 10:00am Mountain Time

 Attendees will learn the importance of having a call monitoring solution in the dealership that will help improve the way incoming phone calls are being handled. This session will focus on the following: 

  • How many calls to listen to per day
  • What to look for in the calls
  • Create weekly team training sessions reviewing calls
  • Learn to improve phone processes based on monitoring results
  • Create a positive team environment using these practices while building a stronger team

Presented by: Stan Sher, PresidentDealer eTraining

Stan Sher

As one of the top experts in automotive internet sales and business development today, Stan Sher has been training dealers best practices with regards to internet lead management, sales process, and business development process. He currently writes for numerous automotive dealer publications including automotiveinternetsales.com where he serves as the editor. In addition, Stan is a frequent speaker for the Greater New York Automotive Dealers Association as well as numerous industry conferences.

Comment Wall


RSVP for How to Maximize Your Opportunities Using Call Monitoring to add comments!

Join DealerELITE.net

Attending (1)

Blog Posts

Digital Dealer 19 Twitter Recap

Posted by Rebecca Kon on October 9, 2015 at 9:30am 0 Comments

As usual around this time of year, I like to remind automotive industry professionals everywhere that Twitter is a GREAT learning tool during the conference season, thanks to so many attendees who tweet valuable information they…


Piggyback On Your OEM’s Efforts For Increased Service Revenue

Posted by Chris Miller on October 9, 2015 at 9:11am 0 Comments

Last month, in an effort to maximize recall completion…


Make the Right Training Decision

Posted by Jeff Cowan on October 8, 2015 at 2:49pm 0 Comments

Let’s face it. Training on any level can be an intimidating and daunting task. Questions like when to train, how often, and who should be involved come up.  What type of training and who should teach and provide it also adds to the confusion.…


Creating a Culture of Communication

Posted by Joseph Little on October 8, 2015 at 2:31pm 0 Comments

Great Communicators Have Meaningful Conversations

Creating a culture of strong communication can make or break…


Do Not Underestimate the Power of Mobile App Activity

Posted by Ed Louis on October 8, 2015 at 1:05pm 0 Comments

A careful review of app data analytics teaches us many things about apps and their benefits to dealers.  The most important lesson to learn is that every dealer that has an app has some sort of consumer activity.  Our goal is to discuss…


weekly newsletters

dE Sponsor

© 2015   Created by DealerELITE.

Badges  |  Report an Issue  |  Terms of Service