Jeff Cowan has worked with thousands of Service Advisors across the nation over his 28 years in the auto industry. Jeff has discovered that most advisors do not know how to close sales, don't understand the psychology of closing sales, what makes a close work and how to properly deliver a close. In addition, Jeff has come to believe that one of the reasons for this deficiency is that Service Managers do not know what to look for in new Advisors that will determine whether or not they will ever be able to develop the necessary skills to become a master closer. In this brand new webinar, Jeff will reveal the 12 characteristics that all master closers have so that you can find and hire them and increase your profits in your service department.
Service Directors, Service Managers, Service Advisors, Dealer Principals, General Managers, Fixed Operations Directors, Business Development Managers and anybody in your dealership who may ever be working with your service customers should attend.
Tuesday, January 7th, 2014
8:00am - 8:30am Pacific Time | 11:00am – 11:30am Eastern Time