General Forum for dealerELITE Members (219)

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Net Promoter Score in Dealers

Is any one using Net Promoter as their preferred customer loyalty metric? If so what's your experience so far?

Started by Mark Gregory

0 Jul 25, 2010

Honda abandons Fuel Cell technology for Hybrid.

Here is an interesting link about Honda finally giving up on it's quest to be the pioneer on hydrogen being as the fuel source of the futur…

Started by Joe Tareen

0 Jul 20, 2010

Rejections and Reactions

Rejections and ReactionsRejection takes many forms. You didn't make the team. The college you want to attend turns you down.The woman you a…

Started by Jack Higginbotham

0 Jul 16, 2010

Hiring Sales People

I work for a dealer group with over 800 employees in the large Metro area. Over the last six to eight months we had experienced less turn o…

Started by Tony Troussov

2 Jul 12, 2010
Reply by Fran Taylor

Don't Judge a Book by its (Scary) Cover: takes the Public's Curse off Auto Dealers

My site is down.... but you can still buy my book on Amazon! Grab a copy for your July vacation. You will be surprised by how much you see…

Started by Mark Ragsdale

0 Jul 10, 2010

In house or 3rd party???

When it comes to the task of taking photos of your inventory (primarily used cars, but we can discuss new cars too) do you have someone in-…

Started by Dave White

2 Jul 8, 2010
Reply by Dr. Harold Elam Jr.

Looking for California-based Consultants

We are looking to partner with some California-based dealerships consultants (independent or group).   Any interest in talking further - pl…

Started by Ryan Kleinjan

1 Jul 1, 2010
Reply by Hans J Meyer

Free Navigation or Maintenance Included for life? Complementary products and things to consider?

If this recession has taught us one thing - its that we can NOT simply position our businesses based on pricing.  We need to differentiate…

Started by Ryan Kleinjan

0 Jul 1, 2010

Press On

Nothing in this world can take the place of persistence. Talent will not; nothing is more common than unsuccessful people with talent. Geni…

Started by David Lubertazzo

1 Jun 18, 2010
Reply by mike holmwood

Join our group!

"People often say that motivation doesn't last. Well, neither does bathing - that's why we recommend it daily." Come on over and join Motiv…

Started by Jack Higginbotham

0 Jun 17, 2010

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