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General Forum for dealerELITE Members (350)

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The Art of the Trade-in Walkaround – Setting Realistic Expectations with Customers

BY : Chris Saraceno Most customers looking to trade in a car bring to the dealership unrealistic expectations about the value of their trad…

Started by I.C. Collins ll

0 Mar 31, 2015

How Anxiety Affects Your Decision - Making Skills

BY : Samantha Cole New research points to the connection between bad choices and anxious personalities. Shared: From your friends TechAuto…

Started by I.C. Collins ll

0 Mar 8, 2015

What's the Perk of Doing Business with You?

BY : Bill Carmody A "perk" doesn't have to be a physical gift. There are many possible perks you can give your clients, but they are only…

Started by I.C. Collins ll

0 Mar 8, 2015

17 Things You Need to Learn About Tomorrow's Customers

BY : Bill Murphy Jr. If you want to know where the true opportunities will be for your business in the coming years, check out the demograp…

Started by I.C. Collins ll

0 Mar 8, 2015

7 phrases that improve the customer experience

There’s one great, predictable way to keep customers loyal, and this is it: Deliver a positive customer experience. About 70% of customer…

Started by Mike Elliott

1 Mar 2, 2015
Reply by Britt Bischoff

Your Customer Is A Narcissist: How To Turn This To Your Advantage In Customer Loyalty

The customer’s at the center of the customer’s universe A customer wants to feel that they’re at the center of your (the service provider’s…

Started by Mike Elliott

0 Mar 2, 2015

14 Secrets of Really Persuasive People

Whether you’re convincing your boss to fund your project or your preschooler to wipe his own hiney after using the bathroom, persuasion is…

Started by Mike Elliott

2 Feb 24, 2015
Reply by Brian Bennington

Why You Finally Need to Make Peace With Email

BY : Alison Davis Email can make you smarter, stronger and more successful. Shared: From your friends TechAutoCareers.com® the online resou…

Started by I.C. Collins ll

0 Feb 22, 2015

The Mazda3 will change your preconceptions about compact cars

BY : Justin Kaehler Now in its third generation, the Mazda3 continues to redefine what a compact car can be. Shared: From your friends Tech…

Started by I.C. Collins ll

0 Feb 22, 2015

What's Your Productivity Style?

BY : Jessica Stillman A quick quiz can tell you which of four approaches to getting stuff done comes most naturally to you -- and suggest w…

Started by I.C. Collins ll

0 Feb 22, 2015

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Blog Posts

Is Your Express Service Actually Express?

Posted by David Lewis on June 22, 2017 at 2:18pm 0 Comments

Express Service is a way to build growth in your service departments numbers and profits. This is a big need today as so many of our customers end up going to secondary maintenance facilities for this work. This is draining much of the customer…

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How Much Does it Cost to Develop a Mobile App

Posted by Alex Black on June 22, 2017 at 7:00am 0 Comments

What is the cost of the mobile app truly based on? This mobile app development cost breakdown in 6 factors prove that the high-quality app development will not be cheap, but keep in mind, the result is worth paying for. …

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