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7 phrases that improve the customer experience

There’s one great, predictable way to keep customers loyal, and this is it: Deliver a positive customer experience. About 70% of customer…

Started by Mike Elliott

1 Mar 2
Reply by Britt Bischoff

Your Customer Is A Narcissist: How To Turn This To Your Advantage In Customer Loyalty

The customer’s at the center of the customer’s universe A customer wants to feel that they’re at the center of your (the service provider’s…

Started by Mike Elliott

0 Mar 2

14 Secrets of Really Persuasive People

Whether you’re convincing your boss to fund your project or your preschooler to wipe his own hiney after using the bathroom, persuasion is…

Started by Mike Elliott

2 Feb 24
Reply by Brian Bennington

Why You Finally Need to Make Peace With Email

BY : Alison Davis Email can make you smarter, stronger and more successful. Shared: From your friends TechAutoCareers.com® the online resou…

Started by I.C. Collins

0 Feb 22

The Mazda3 will change your preconceptions about compact cars

BY : Justin Kaehler Now in its third generation, the Mazda3 continues to redefine what a compact car can be. Shared: From your friends Tech…

Started by I.C. Collins

0 Feb 22

What's Your Productivity Style?

BY : Jessica Stillman A quick quiz can tell you which of four approaches to getting stuff done comes most naturally to you -- and suggest w…

Started by I.C. Collins

0 Feb 22

Did store falsify customer surveys?

At South Coast Subaru in California, a suit filed by Subaru alleges, a group of employees regularly gathered on their lunch hours to falsif…

Started by Mike Elliott

0 Feb 16

THE 7 SECRETS TO AN EYE-CATCHING, GIG-NABBING COVER LETTER

By : Drake Baer Hiring managers are trying to find a needle in an application haystack here are the sharpest ways to make your point. Share…

Started by I.C. Collins

0 Jan 24

The Effects of Positive & Negative Customer Service (an InfoGraphic)

Started by Mike Elliott

0 Jan 17

TAKE THE QUIZ: WHAT KIND OF PRODUCTIVE PERSON ARE YOU?

By: Fast Company Staff TAKE THE QUIZ AND FIND OUT WHAT KIND OF PRODUCTIVE PERSON YOU ARE (WARNING: RESULTS MIGHT BE SURPRISING), THEN TELL…

Started by I.C. Collins

0 Jan 15

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Blog Posts

Have You Got Customers, Clients Or Guests?

Posted by Dave Benson on July 3, 2015 at 7:33am 0 Comments

Some dealerships call them customers, some call them clients, others call them guests…

I’m not fussed with what you call your enquiry, I’m just fussed in how you treat them.

Physiologically…

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Service Your Mercedes Benz At Authorized Service Centers

Posted by Simon Hopes on July 3, 2015 at 3:09am 0 Comments

A Mercedes Benz is an engineering marvel. It not only looks good, it is a symbol of luxury. The owner of a Mercedes usually treats it like a child and takes care of it very well. At the same time when you need to service the car, it is necessary…

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5 Simple Link Building Strategies for Small Businesses

Posted by Mark Frost on July 2, 2015 at 8:43am 0 Comments

When someone new to digital marketing reads…

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Today’s Sales Tip PLUS Free Closing Ratio Tracking Tool

Posted by Dave Benson on July 2, 2015 at 1:19am 0 Comments

What’s the most important number you need to know in…

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Preempt Lease-End Competition for Your CPO Inventory

Posted by Ryan Mayo on July 1, 2015 at 4:30pm 0 Comments

The combination of consumer demand, increasing…

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You're Fired!

Posted by Rob Gehring on July 1, 2015 at 9:51am 0 Comments

Over the years I've seen many dealerships terminate employees for various reasons. Most states today, state in their…

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