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Featured Discussions

Nothing Replaces Sound Performance Management!

I’m sure that at some time in your retail automotive career you’ve been advised not to “chase shiny objects.” And if you attended the 2016…

Started by Garry HouseLatest Reply

Service- has it lost its meaning?

A SERVant SERVES others in the most self-less way possible. They go out of their way to make others' lives more convenient and better. They…

Started by Jamie LabbanLatest Reply

I’ve Finally Figured Out a Better Way to Pay Vehicle Salespeople

Since my message last month, in which I shared some ideas about the various metrics you may wish to include if you are considering minimizi…

Started by Garry HouseLatest Reply

Discussions Replies Latest Activity

Nothing Replaces Sound Performance Management!

I’m sure that at some time in your retail automotive career you’ve been advised not to “chase shiny objects.” And if you attended the 2016…

Started by Garry House

0 Apr 21

Service- has it lost its meaning?

A SERVant SERVES others in the most self-less way possible. They go out of their way to make others' lives more convenient and better. They…

Started by Jamie Labban

0 Feb 23

Serve with excellence in all you do!

Started by Jamie Labban

0 Feb 8

Serve with excellence in all you do!

Started by Jamie Labban

0 Feb 8

Change Your Culture, Boost Your Gross (Part 2)

Let’s assume that you’re doing a great job with your digital marketing. You display great photographs! You write great compelling descripti…

Started by Garry House

0 Jan 28

Change Your Culture, Boost Your Gross (Part 1)

“What is your biggest single challenge?” Although it may not quite come out of their mouths this way, the answer I consistently hear is, “…

Started by Garry House

0 Jan 15

EMPLOYEES WILL GET THE BIGGEST SALARY INCREASE IN YEARS IN 2016

By: Gwen Moran WAGE GROWTH WILL REACH ITS HIGHEST LEVEL THIS YEAR. HOW CAN BOSSES KEEP THEIR BEST PEOPLE FROM LEAVING FOR A BIGGER PAYCHECK…

Started by I.C. Collins ll

0 Jan 13

I’ve Finally Figured Out a Better Way to Pay Vehicle Salespeople

Since my message last month, in which I shared some ideas about the various metrics you may wish to include if you are considering minimizi…

Started by Garry House

0 Dec 22, 2015

Thoughts on Changing Your Compensation Plans

A couple of weeks ago Tommy Gibbs published an article titled “Does it Still Make Sense?” In case you haven’ read it, I have attached a cop…

Started by Garry House

0 Nov 19, 2015

Group exercise for improving Attitude in your workplace.

Nothing happens without action. Take action today to improve the attitudes of your staff. Get them to look in the mirror and see where they…

Started by Timothy Marvel

0 Oct 31, 2015

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Blog Posts

The $4,000 Tap

Posted by John Fuhrman on May 2, 2016 at 2:35pm 0 Comments

The $4,000 Tap

By John Fuhrman – Director of Training, OptionSoft Technologies

 

     There’s an old story that goes something like this.

 

    …

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Why Service Contract Sales in the Service Dept. Fail - Until Now

Posted by John Fuhrman on May 2, 2016 at 7:23am 0 Comments

As many of you know, I've been involved in this industry since cars took leaded gas.  There have been many changes.  Some good, some not so much.  One thing that has seemed to be a constant is selling extended service contracts in your service…

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The “90 Day Wonder”

Posted by Michael Hargrove on April 29, 2016 at 2:03pm 4 Comments

I want to take a couple of minutes to discuss with…

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When You Pay Peanuts - You Get Monkeys

Posted by James A. Ziegler on April 29, 2016 at 1:30pm 5 Comments

EMPLOYMENT AD FOR CAR DEALERS 



Wanted unambitious person sales position. Low Pay - Long Hours - Must Work…

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