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Featured Discussions

Who’s at Fault for the Talent Shortage in Automotive Sales?

Rarely do I come across a dealer today who claims to have a sufficient number of vehicle sales personnel. When adding the word “quality” to…

Started by Garry HouseLatest Reply

A 6-Step Guide to D-I-Y Compensation Planning

As the most visible compensation expert within the retail automotive industry, I frequently receive dealer inquiries that sound something l…

Started by Garry HouseLatest Reply

Nothing Replaces Sound Performance Management!

I’m sure that at some time in your retail automotive career you’ve been advised not to “chase shiny objects.” And if you attended the 2016…

Started by Garry HouseLatest Reply

Discussions Replies Latest Activity

Who’s at Fault for the Talent Shortage in Automotive Sales?

Rarely do I come across a dealer today who claims to have a sufficient number of vehicle sales personnel. When adding the word “quality” to…

Started by Garry House

6 Jun 17
Reply by Garry House

How to Increase Sales “the Easy Way”

At the Sonic Automotive Dealer Academy in 2003, we began using, as a teaching tool, an article titled, “Simple Techniques to Grow Your Busi…

Started by Garry House

0 May 20

A 6-Step Guide to D-I-Y Compensation Planning

As the most visible compensation expert within the retail automotive industry, I frequently receive dealer inquiries that sound something l…

Started by Garry House

0 May 9

Nothing Replaces Sound Performance Management!

I’m sure that at some time in your retail automotive career you’ve been advised not to “chase shiny objects.” And if you attended the 2016…

Started by Garry House

0 Apr 21

Service- has it lost its meaning?

A SERVant SERVES others in the most self-less way possible. They go out of their way to make others' lives more convenient and better. They…

Started by Jamie Labban

0 Feb 23

Serve with excellence in all you do!

Started by Jamie Labban

0 Feb 8

Serve with excellence in all you do!

Started by Jamie Labban

0 Feb 8

Change Your Culture, Boost Your Gross (Part 2)

Let’s assume that you’re doing a great job with your digital marketing. You display great photographs! You write great compelling descripti…

Started by Garry House

0 Jan 28

Change Your Culture, Boost Your Gross (Part 1)

“What is your biggest single challenge?” Although it may not quite come out of their mouths this way, the answer I consistently hear is, “…

Started by Garry House

0 Jan 15

EMPLOYEES WILL GET THE BIGGEST SALARY INCREASE IN YEARS IN 2016

By: Gwen Moran WAGE GROWTH WILL REACH ITS HIGHEST LEVEL THIS YEAR. HOW CAN BOSSES KEEP THEIR BEST PEOPLE FROM LEAVING FOR A BIGGER PAYCHECK…

Started by I.C. Collins ll

0 Jan 13

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Blog Posts

Is Your Campaign Compatible?

Posted by Paul Potratz on June 24, 2016 at 1:41pm 0 Comments

Are you testing your emails before you send them?

More than 80% of the population use smartphone and other mobile devices. Over 60% of people open their…

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Are You a Game Changer?

Posted by Dave Anderson on June 24, 2016 at 11:23am 0 Comments

There are normally three types of team members on an organization’s payroll: caretakers, playmakers, and game changers. The behaviors associated with each category go beyond skills or talent; they are primarily mindset issues that determine how…

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Dangerous Recalls May be Leaving your Service Lane Unrepaired

Posted by Chris Miller on June 24, 2016 at 10:35am 0 Comments

In my last few blogs, I’ve discussed how to handle recall customers…

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The Writing Is On the (Facebook) Wall but May Not Be for Long

Posted by Gina Reuscher on June 24, 2016 at 10:17am 0 Comments

Words, both written and spoken, have been the primary form of…

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How Can Auto Auctions Improve Dealer Confidence Online?

Posted by Kelly Bianchi on June 24, 2016 at 8:42am 1 Comment

The Online Perception

Perhaps Buzz is a bit naive... or... maybe Woody has had a bad experience in the past. (For those of you who don't have have kids, I am referencing the image above.) The…

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