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There are a lot of different aspects of customer management that you have to think about on a regular basis. Each of them requires its own…
Started by Jen
How do you personally define a customer-focused company? I’m not talking about a company that claims to be customer-focused but one that ge…
Started by Mike Elliott
Would love your thoughts. What percentage of new car dealers do you think really take good care of their employees and work hard to provide…
Started by Mark Dubis
Today I noticed that Jenny Craig has a new commercial tauting that she made the "TOP DIETS list and is promoting in her commercials. I aske…
Started by Delia Passi
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