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All Discussions Tagged 'management' (83)

Discussions Replies Latest Activity

What's the Deal With TrueCar? One Salesman's Take On The Service That Seems To Be Everywhere

A couple of weeks ago a middle-aged woman came to my dealership to buy one of our best-selling Bel Canto sedans. Before coming in, she had…

Started by Mike Elliott

0 May 23

The 7 Deadly Sins of Customer Experience

Is your company committing the 7 Deadly Sins of customer experience? Recently, my kids asked me about the 7 Deadly Sins; I don’t remember h…

Started by Mike Elliott

0 Mar 6

7 phrases that improve the customer experience

There’s one great, predictable way to keep customers loyal, and this is it: Deliver a positive customer experience. About 70% of customer…

Started by Mike Elliott

1 Mar 2
Reply by Britt Bischoff

Your Customer Is A Narcissist: How To Turn This To Your Advantage In Customer Loyalty

The customer’s at the center of the customer’s universe A customer wants to feel that they’re at the center of your (the service provider’s…

Started by Mike Elliott

0 Mar 2

14 Secrets of Really Persuasive People

Whether you’re convincing your boss to fund your project or your preschooler to wipe his own hiney after using the bathroom, persuasion is…

Started by Mike Elliott

2 Feb 24
Reply by Brian Bennington

Remember: It’s a Buyer’s Journey, Not a Sales Cycle

As a sales professional, you’re no doubt familiar with the sales cycle. Your sales manager has probably used the term many times when talk…

Started by Mike Elliott

0 Feb 17

Why insiders say subprime auto loans pose no risk

Auto retailers and lenders are trying to debunk the notion that a bubble of rapid growth in subprime auto loans will lead to a wave of defa…

Started by Mike Elliott

0 Feb 7

4 ways to defeat negativity and build morale

On Sunday afternoon, my wife asked if I would cut down the diseased grapefruit tree in our backyard. I used my much loved Wolfgarten tree…

Started by Mike Elliott

0 Feb 6

Finding the Hidden Market That Your Business Is Missing Out On

Recently, I went car shopping with my wife. We were casually browsing when a salesperson approached us. After listening to his pitch, he tu…

Started by Mike Elliott

0 Jan 24

The Effects of Positive & Negative Customer Service (an InfoGraphic)

Started by Mike Elliott

0 Jan 17

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Mobile Marketing Mysteries Solved

Posted by Joseph Little on August 31, 2015 at 5:30pm 0 Comments

Defining and Attracting Your Mobile Consumer

More people in the world …

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Pool Route Brokers Help You Own Your Own Business

Posted by Kevin Lee on August 31, 2015 at 11:48am 0 Comments

In today’s economy, it’s better to own your own business than it is to work for someone else. You’ll never really get ahead unless you stop living from paycheck to paycheck and go into business for yourself. Hardworking people are always in…

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Conditions Got You Here Not Circumstances

Posted by Marsh Buice on August 31, 2015 at 11:33am 0 Comments

"Circumstances don't make the man, they…
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What Is The Cost To You Of Losing 1 Sale Per Week?

Posted by Dave Benson on August 30, 2015 at 6:30pm 0 Comments

What Is The Cost To You Of Losing 1 Sale Per Week?



Nothing worse than picking up the phone and hearing a customer say they have decided to buy another brand, or even worse, they are buying your brand, but not from you…



While…

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Best Practices For Gaining New Business

Posted by Paul Potratz on August 29, 2015 at 12:30pm 0 Comments

Our team has outlined 10 tips, tricks, and best practices for…

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5 Ways Car Dealers Can Stand Out on Facebook

Posted by Mark Frost on August 28, 2015 at 4:01pm 0 Comments

Stand Out on Facebook

One of the most difficult things businesses seem to struggle with in the their online marketing efforts is social media.…

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