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All Discussions Tagged 'management' (84)

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4 FACTORS THAT AFFECT A FLEET DRIVER’S DRIVING PERFORMANCE

4 FACTORS THAT AFFECT A FLEET DRIVER’S DRIVING PERFORMANCE Please feel free to add your ideas. Thanks!

Started by Graeme Parker

0 Oct 5, 2015

What's the Deal With TrueCar? One Salesman's Take On The Service That Seems To Be Everywhere

A couple of weeks ago a middle-aged woman came to my dealership to buy one of our best-selling Bel Canto sedans. Before coming in, she had…

Started by Mike Elliott

0 May 23, 2015

The 7 Deadly Sins of Customer Experience

Is your company committing the 7 Deadly Sins of customer experience? Recently, my kids asked me about the 7 Deadly Sins; I don’t remember h…

Started by Mike Elliott

0 Mar 6, 2015

7 phrases that improve the customer experience

There’s one great, predictable way to keep customers loyal, and this is it: Deliver a positive customer experience. About 70% of customer…

Started by Mike Elliott

1 Mar 2, 2015
Reply by Britt Bischoff

Your Customer Is A Narcissist: How To Turn This To Your Advantage In Customer Loyalty

The customer’s at the center of the customer’s universe A customer wants to feel that they’re at the center of your (the service provider’s…

Started by Mike Elliott

0 Mar 2, 2015

14 Secrets of Really Persuasive People

Whether you’re convincing your boss to fund your project or your preschooler to wipe his own hiney after using the bathroom, persuasion is…

Started by Mike Elliott

2 Feb 24, 2015
Reply by Brian Bennington

Remember: It’s a Buyer’s Journey, Not a Sales Cycle

As a sales professional, you’re no doubt familiar with the sales cycle. Your sales manager has probably used the term many times when talk…

Started by Mike Elliott

0 Feb 17, 2015

Why insiders say subprime auto loans pose no risk

Auto retailers and lenders are trying to debunk the notion that a bubble of rapid growth in subprime auto loans will lead to a wave of defa…

Started by Mike Elliott

0 Feb 7, 2015

4 ways to defeat negativity and build morale

On Sunday afternoon, my wife asked if I would cut down the diseased grapefruit tree in our backyard. I used my much loved Wolfgarten tree…

Started by Mike Elliott

0 Feb 6, 2015

Finding the Hidden Market That Your Business Is Missing Out On

Recently, I went car shopping with my wife. We were casually browsing when a salesperson approached us. After listening to his pitch, he tu…

Started by Mike Elliott

0 Jan 24, 2015

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Setting up Google User Explorer

Posted by Paul Potratz on May 27, 2016 at 10:22am 0 Comments

Google's User Explorer lets us identify individual users by client ID and isolate data.  That way, we can evaluate the user and identify the path that they're taking so we can better personalize the experience for…

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5 Common Blogging Mistakes

Posted by sara callahan on May 27, 2016 at 8:37am 0 Comments

Today, it’s a content-drive world. There is so much content in…

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Innovative Ways to Create your Brand

Posted by Angelina Brown on May 27, 2016 at 8:02am 0 Comments

Branding is crucial point for any kind of business.

Your brand communicates who you are and what you do as a business. It helps you stand out from competitors in your market. And it represents a promise to your…

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How to Buy a New Suspension Fork for a Hardtail Mountain Bike

Posted by Stella Lemon on May 27, 2016 at 5:54am 0 Comments

About a year ago I purchased an entry level hardtail mountain bike. At the time I did not want to spend a lot of money and I did not want poor quality. So I purchase a bike that had a good frame and basic components.…

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5 Mentors That Will Improve Your Prosperity

Posted by DealerELITE on May 26, 2016 at 4:30pm 1 Comment

5 Mentors That Will Improve Your Prosperity

What to focus on and how to achieve your goals are factors that aid your personal and professional development. Chris Saraceno, Vice…

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Making Fans of Recall Customers: Nothing worth Having Comes Easy (Part 1)

Posted by Chris Miller on May 26, 2016 at 9:58am 0 Comments

The subject of recalls has provided plenty of fodder for some in the…

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