All Discussions Tagged 'management' (84)

Discussions Replies Latest Activity


4 FACTORS THAT AFFECT A FLEET DRIVER’S DRIVING PERFORMANCE Please feel free to add your ideas. Thanks!

Started by Graeme Parker

0 on Tuesday

What's the Deal With TrueCar? One Salesman's Take On The Service That Seems To Be Everywhere

A couple of weeks ago a middle-aged woman came to my dealership to buy one of our best-selling Bel Canto sedans. Before coming in, she had…

Started by Mike Elliott

0 May 23

The 7 Deadly Sins of Customer Experience

Is your company committing the 7 Deadly Sins of customer experience? Recently, my kids asked me about the 7 Deadly Sins; I don’t remember h…

Started by Mike Elliott

0 Mar 6

7 phrases that improve the customer experience

There’s one great, predictable way to keep customers loyal, and this is it: Deliver a positive customer experience. About 70% of customer…

Started by Mike Elliott

1 Mar 2
Reply by Britt Bischoff

Your Customer Is A Narcissist: How To Turn This To Your Advantage In Customer Loyalty

The customer’s at the center of the customer’s universe A customer wants to feel that they’re at the center of your (the service provider’s…

Started by Mike Elliott

0 Mar 2

14 Secrets of Really Persuasive People

Whether you’re convincing your boss to fund your project or your preschooler to wipe his own hiney after using the bathroom, persuasion is…

Started by Mike Elliott

2 Feb 24
Reply by Brian Bennington

Remember: It’s a Buyer’s Journey, Not a Sales Cycle

As a sales professional, you’re no doubt familiar with the sales cycle. Your sales manager has probably used the term many times when talk…

Started by Mike Elliott

0 Feb 17

Why insiders say subprime auto loans pose no risk

Auto retailers and lenders are trying to debunk the notion that a bubble of rapid growth in subprime auto loans will lead to a wave of defa…

Started by Mike Elliott

0 Feb 7

4 ways to defeat negativity and build morale

On Sunday afternoon, my wife asked if I would cut down the diseased grapefruit tree in our backyard. I used my much loved Wolfgarten tree…

Started by Mike Elliott

0 Feb 6

Finding the Hidden Market That Your Business Is Missing Out On

Recently, I went car shopping with my wife. We were casually browsing when a salesperson approached us. After listening to his pitch, he tu…

Started by Mike Elliott

0 Jan 24


Blog Posts

Do Not Underestimate the Power of Mobile App Activity

Posted by Ed Louis on October 8, 2015 at 1:05pm 0 Comments

A careful review of app data analytics teaches us many things about apps and their benefits to dealers.  The most important lesson to learn is that every dealer that has an app has some sort of consumer activity.  Our goal is to discuss…


Why Do We Do This?

Posted by Rob Gehring on October 8, 2015 at 9:41am 0 Comments

Why Do We Do This?


Zig Ziglar had been a strong positive influence in my life. One of the many statements…


What Are You Doing to Reach Mobile Customers?

Posted by David Metter on October 8, 2015 at 8:11am 0 Comments

There’s no doubt that people are in love with their phones.  As a…


Google Map Pack Update: 5 Thoughts on the New Design

Posted by Mark Frost on October 7, 2015 at 9:30am 0 Comments

Google Map Pack Update

Local SEO has become one of the most important focuses…


Want To Sell Your Mobile Home? First Brush Up On RV Glossary

Posted by Betty Rose on October 7, 2015 at 3:50am 0 Comments

Equipped with all amenities found in a home, recreational vehicles (RV) are great way to see the world! No wonder, more than nine million US households now own an RV. Many of them in fact keep swapping their vehicles…


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