All Discussions Tagged 'management' (68)

Discussions Replies Latest Activity

U.S. auto loan originations at highest level in 9 years

Americans took out the most auto loans in nine years during the third quarter, according to the Federal Reserve Bank of New York’s quarterl…

Started by Mike Elliott

0 on Wednesday

ANNOUNCEMENT TO SALESPEOPLE: Everyone hates us and it’s all our fault!

If I ask you to think about a typical salesperson, what is the first thing that pops into your head? For many people out there it is someth…

Started by Mike Elliott

0 on Monday

What Comes First: The Sale or the Financing?

There are a lot of mysteries in life. What happened to the lost city of Atlantis? Does Bigfoot really exist? Who shot JFK? For car dealers,…

Started by Mike Elliott

0 on Sunday

CFPB Plans to Expand Oversight Nonbank Auto Lenders

The Consumer Financial Protection Bureau is proposing to expand its supervisory oversight beyond the banks to about 38 additional nonbank a…

Started by Mike Elliott

0 Nov 13

By the Numbers: Are Your Financing Offers Falling on Deaf Ears?

How do you persuade a customer to come into your dealership and buy a vehicle? It’s one of the most basic questions any dealer can ask, and…

Started by Mike Elliott

0 Nov 11

The 7 Principles Of The Future Employee

It’s safe to say that the employee of tomorrow is not the same person as the employee of yesterday. The five trends shaping the future of w…

Started by Mike Elliott

0 Nov 11

Your Dealership is Full Of Ordinary People and Ordinary Things

There is something magical about Ritz-Carlton hotels. Maybe it’s the ambiance. Maybe it’s the smell. Maybe it’s the quiet understanding tha…

Started by Mike Elliott

0 Nov 4

A bad service review? No need to panic

Tools help dealers manage posts and their reputations Some dealers manage reviews and reach out to dissatisfied customers. When a custo…

Started by Mike Elliott

0 Nov 2

Is it Illegal to Ask about Criminal History on Job Applications?

In past years it was common for potential employers to ask about criminal history on applications. However, in recent years this standard h…

Started by Mike Elliott

4 Oct 31
Reply by Mike Elliott

Have You Become Too Cynical to Be a Good Car Salesman?

Every now and then for no apparent reason I see a good car salesman go from being a top producer to becoming an average car salesperson. Th…

Started by Mike Elliott

1 Oct 23
Reply by steven chessin

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