Do you need to build a Commercial Sales Division - The Commercial Customer buys 1.5 vehicles per/year at Invoice and have 4.5 vehicles in their fleet that need to be service every 45 days. However most dealership are not getting this business. Why they treat the small company like a retail customer not a business person that looks for value not a deal. They make the small business person go through the system not go to them and do the deal in their office.
Their are Retail Customers, Fleet Customers, Internet Customers, and Commercial Customers that all need to be treated differently. The dealership that wants this business needs to have seperate divisions that speciallize in the different customer. Visit www.CommercialVehicleManagementProgram.com and www.ScottSalesSystem.com for an Idea of the difference between the retail and commercial customer. I will help you hire, train and build your retail, fleet, internet, or commercial sales and service divisions.
contact me for more information.