Dealers...Managers, quick quiz. How do you engage customers that walk on the lot after hours and on Sundays when you're gone and away from the dealership? Do you:
A) Wait and hope they come back when someone can help them?
B) Have one dedicated professional working those hours to engage the customer?
C) Currently employ a service system that can do this for you so that you can contact the customer at the height of their interest?

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