Lead Handling Tool

I need a recommendation of a quality lead handling tool with automated email sending. Any ideas? I'm currently using Cobalt's LMCC

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Permalink Reply by Tina Elaine Martin on April 28, 2010 at 11:04am

Hi Michael:
I have used many lead programs and the best by far was ADP's CRM I used the 4.0 version and found that it was capable of doing what I needed today and the things that I will need in the future. It has a lead handling email/Internet system that works very well. Do not let others convince you that it is too diffifult to work with, anything worth while takes time to master it. Take the time to work with it and explore the areas to find out what they do, ADP has a great support staff and they will guide you through it. I am presently using ADP's Buzztrak- this is not a well thought out program, it leaves alot to be desired. One other that I like is Higher Gear, they have a simplistic, yet efficient program that is geared (pardon the pun) to sales people and there daily functions, this is one that you should demo. If you need any other assistance please let me know, I would be glad to help, Good luck Tina Martin

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Permalink Reply by Robert Shoff on April 28, 2010 at 9:30pm

Hey Mike I would suggest you look at Dealer Peak's ILM a great tool so far 3 months in and the guy's there are really great to work with. Call me if you have question's. Good luck there are a lot of them out there and most work well. I know I still need my pic to be uploaded.

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Permalink Reply by Terry Gibson on April 28, 2010 at 10:11pm

Rob,

Thanks for the kind words, we always strive for success for our dealers, I just sent the agreement to Tim Kelly and we should have Mike ready to Rock-n-Roll shortly.

Terry Gibson

Robert Shoff said:

Hey Mike I would suggest you look at Dealer Peak's ILM a great tool so far 3 months in and the guy's there are really great to work with. Call me if you have question's. Good luck there are a lot of them out there and most work well. I know I still need my pic to be uploaded.

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Permalink Reply by Brad Newsome on May 3, 2010 at 7:52pm

Try checking out Response Logic. We have paired it up with our Customer Management Database (Autobase) works out very well. Respnse Logic will do Automated Response with multiple cars for a customer to choose. For example, if the customer is interested in a 2011 Camry LE they will get a quote on a base, LE, and XLE as well as a Certified Used Camry that is closest to their original inquiry.

www.responselogic.net

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Permalink Reply by Mitchell Brenner on May 11, 2010 at 7:46pm

The best Lead Management tool I've ever used, and I've been on the eCommerce side of the Automobile business for 13 years, is Vin Solutions. There is nothing this system can't do. Processes are fully customizable and can be changed in minutes. There is no better solution out there and I have used everything from Autobase, LMCC, Higher Gear, Advent and more. Do yourself a big service and contact Vin Solutions or call me at 609 895 0600 ext 320 and I'll be glad to discuss it with you!

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Permalink Reply by Catherine Edwards on June 7, 2010 at 12:33pm

Hi Brad,
Thanks for the great recommendation for ResponseLogix. I just wanted to correct the website you listed. www.responselogix.com ends in an "x", not a "c." Glad that you are satisfied with our digital response management products.