Why even discuss this? How about you know you work for a good dealership when...
Brent, most of the folks participating on this network know most dealers do things right, but its the bad dealers that give us all a "black eye."
Most of us have worked for a "bad dealer" at one time or another so we want to share tips so newbies can avoid the old school dealers and find a dealership that truly recognizes the value of a professional sales team, and works hard to provide a great auto shopping and buying experience for everyone who walks on the lot. I invite you to start the discussion about good dealers and will absolutely join in.
If we don't highlight bad behavior, how can we recognize and appreciate good behavior?
Brent Abdulla said:Why even discuss this? How about you know you work for a good dealership when...
You know when you work at a bad dealeship when you walk through the door for the first time and no one greets you, or says" How you doing?"
The people are not informed what is expected of them, not given the tools to do their job or shown how to use them and no one inspects what is expected
Your business cards??? Ahhh, ya they should be here any week now!
.....the keys are under the control of the flooring company
.....the the computers at the sales desk are "green screens"