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We all know many dealers still make money the old fashioned way, in spite of themselves. If we want to attract top notch professionals to our industry we need to be able to quickly identify attributes of the poorly managed and not employee focused stores.   Lets put together our Top Ten (or 20) Ways to know you work for a bad dealership. 

Keep responses down to two brief sentences. 

Mark

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...when you find out that one of the teams is working a bell on Thanksgiving!
When all the spare tires are gone from the trunks, cause your "broken down" salespeople have been selling them on the side!
Brent, most of the folks participating on this network know most dealers do things right, but its the bad dealers that give us all a "black eye."

Most of us have worked for a "bad dealer" at one time or another so we want to share tips so newbies can avoid the old school dealers and find a dealership that truly recognizes the value of a professional sales team, and works hard to provide a great auto shopping and buying experience for everyone who walks on the lot. I invite you to start the discussion about good dealers and will absolutely join in.

If we don't highlight bad behavior, how can we recognize and appreciate good behavior?

Brent Abdulla said:
Why even discuss this? How about you know you work for a good dealership when...
Thanks for the reply! Great idea to start a discussion the discussion; "You know you work for a good dealer when..." You can't have a "Ying" without a "Yang", a day without a night or a voucher without a sale. Have an EXCELLENT week and Happy Holiday Season!

Mark Dubis said:
Brent, most of the folks participating on this network know most dealers do things right, but its the bad dealers that give us all a "black eye."

Most of us have worked for a "bad dealer" at one time or another so we want to share tips so newbies can avoid the old school dealers and find a dealership that truly recognizes the value of a professional sales team, and works hard to provide a great auto shopping and buying experience for everyone who walks on the lot. I invite you to start the discussion about good dealers and will absolutely join in.

If we don't highlight bad behavior, how can we recognize and appreciate good behavior?

Brent Abdulla said:
Why even discuss this? How about you know you work for a good dealership when...
When you work at a dealership, you are already work at a bad dealership. Maybe not the whole, but somewhere along the line there will be someone to screw it up.
Mark --When your insight, good judgement, and extensive editorial skill set have enabled you to select the Top Ten or Twenty Ways that industry professionals will know when they are working for a bad dealership -- send them to AIN Media and will publish them in Dealer Digest Daily. You can collaborate with our team to then come up with ten reasons or ways that one can change a bad dealership into one that serves its clientele and its people to the maximum..
....when your sales people have a record low month in sales; but a record high in Farmville Cropping.

You know when you work at a bad dealeship when you walk through the door for the first time and no one greets you, or says" How you doing?"

The people are not informed what is expected of them, not given the tools to do their job or shown how to use them and no one inspects what is expected

...the Showroom Floor has more traffic than the Service Drive.

Your business cards??? Ahhh, ya they should be here any week now!

.....the keys are under the control of the flooring company

.....the the computers at the sales desk are "green screens"

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