Whether you train sales, F&I fixed ops, management, or even dealers, please share your experiences, questions, and success stories here. We want members who are serious about making a difference in the auto industry, one client at a time.
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Can anyone provide the name of a company that does a good job of training service consultants to better handle the phone, both incoming and outbound calls? Thank you for your help.Continue
Hi Everyone, I was hoping to tap into your professional/personal networks to see if you know of someone who may have interest in exploring a Retail Account Manager (sales support/trainer) for our…Continue
As a small training company we have found that continued article writing, email marketing, and great referrals are what seem to be generating much of our business. As fellow trainers, what is the…Continue
When you find yourself having a less than fantastic week on the road, or see frustration rear its ugly head, do you ever say, "If I could only train one thing to get through to these people..."? …Continue