Loading

Information

Harold, The Internet Guy

Before You Buy You Next Car, Truck, SUV or Mini-Van...Talk To Harold Elam Jr. Harold has over 17 Years of Automotive Experience and has great relationships with Lenders, Manufactures and top executives who know this business

Website: https://www.facebook.com/beforeyoubuy
Location: Bedford, Ohio
Members: 32
Latest Activity: Mar 3, 2014

Discussion Forum

E-mail curiousity

Started by Gerry Gauthier Feb 11, 2014. 0 Replies

As a sales represntative I find that obtaining a valid e-mail from a customer is very, very difficult. Are there any strategic tools available which can be used to affirm buy in from the typical…Continue

Tags: advertising, retention, e-mail, internet

Multichannel Real-time Interactions

Started by Dr. Harold Elam Jr.. Last reply by Dr. Harold Elam Jr. Dec 13, 2010. 2 Replies

Does the following information make any sense to you?extracting Data…Integrating The Customer ExperienceHow Are We Connected?Un-structured DataProper ExtractionsProper Queries  Data…Continue

Tags: processes, wearebdc, online, automotive, networking

Inside Information

AllCall and VeriShow Partner to Provide Omni-channel Online Engagement

VeriShow a leading developer of real-time communications technology, today announced a partnership agreement with AllCall Multi-Channel Outsource BDC.  As part of the agreement, AllCall will utilize VeriShow’s industry leading real-time communications platform-as-a-service (PaaS), as the digital messaging platform for their agents. This new partnership will create a unique automotive interactive experience and enhance the way virtual agents […]

Your Constant Value Proposition

Your customers are demanding. They want faster service, knowledgeable representatives, personalized treatment and a fair price. They want to communicate over multiple channels and they want information now. This pressure from customers is constant and therefore your constant value proposition is customer service. Good or bad, it tells customers how you truly feel about them […]

Delivering Exceptional Emails

Every day almost 300 billion emails are sent worldwide. That’s a lot of email. With any email we send, we’re hoping two things happen. First of all.our email get’s past the spam filter and into the recipients inbox. Next we want the email to be read! And finally, we want the customer to take action. […]

Your BDC Profit Center

Many dealers I meet think of their business development center as a way to handle phone calls and respond to Internet leads. Of course, in a perfect world, every legitimate lead would go directly to a trained salesperson. But they are often too busy to answer the phone and sort through emails; in any case, […]

13 Ways to Make Sure Your BDC Fails!

Maybe it’s because I’m in the BDC business that it seems like a lot of dealerships are trying to get in to the BDC business. If you are one of them this article is for you. With tongue in cheek here are my top thirteen ways to make sure your BDC fails. 13. Try it […]

Comment Wall

Comment

You need to be a member of Harold, The Internet Guy to add comments!

Comment by Bill Goodfriend on June 6, 2011 at 9:37pm
Hey Doc, thanks for the invitation. Whatever happened to that pilot learning program you were starting? I was really excited about learning. I hope all is well.
Comment by Stanley Esposito on January 17, 2011 at 6:28pm
Thanks for the invite...
 

Members (31)

 
 
 

Blog Posts

Developing Content To Generate Sales

Posted by Paul Potratz on February 5, 2016 at 12:34pm 1 Comment

Make sure your site is accessible and resourceful to your clients.

Many dealers aren’t taking advantage of using content as a way to generate sales. On this week’s episode of Hard Facts, Samantha is covering how you can…

Continue

Recalls and the Connected Car: Is In-Vehicle Technology the Answer?

Posted by Chris Miller on February 5, 2016 at 7:59am 0 Comments

Today’s cars come with very sophisticated technology, including live…

Continue

This Week in Social Media

Posted by Joseph Little on February 4, 2016 at 2:29pm 0 Comments

News for the Week of 2.4 

Snapchat Add Me…

Continue

Know your Competition! What Independents Are Doing to Retain Customers

Posted by Mike Gorun on February 4, 2016 at 9:17am 0 Comments

There is a constant stream of advice from industry experts concerning…

Continue

The Long Arm of Loyalty

Posted by Tom Cannata on February 4, 2016 at 9:05am 1 Comment

In the decades I’ve been in the automotive industry, I’ve rarely seen…

Continue

newsletters

dE Sponsor

© 2016   Created by DealerELITE.   Powered by

Badges  |  Report an Issue  |  Terms of Service