F&I Resource Corner

This is a group for Automotive F&I Professionals that strive for excellence in their field. Join in to exchange ideas on process, ethics, legal issues, products, training and best practices in the finance office.

Members: 153
Latest Activity: Apr 24

Discussion Forum

Becoming the Ideal F&I Manager

Started by Jack Higginbotham. Last reply by SCOTT TYNER Apr 28, 2012. 1 Reply

Becoming the Ideal F&I ManagerThe call for transparency is giving rise to one type of F&I manager and forcing two others into extinction. The magazine’s resident F&I trainer explains.By…Continue

How one Nissan dealership enhances F&I profits

Started by Jack Higginbotham. Last reply by Bill Gasson Jan 1, 2012. 9 Replies

Tony Provost, president of Nissan of Bourne (Mass.), says his dealership earns F&I gross profits of around $1,400 per car, well above the average of around $1,000 generated by the big publicly…Continue

Career Opportunities in Central USA (Home Office based)

Started by Zein Kraus Nov 1, 2011. 0 Replies

Hi Everyone, I was hoping to tap into your professional/personal networks to see if you know of someone who may have interest in exploring Retail Solutions Manager (B2b sales) or Retail Account…Continue

The Interview

Started by Jack Higginbotham Sep 7, 2011. 0 Replies

The InterviewA five-minute interview can go a long way toward putting customers at ease, and it may even lead to a nice boost in F&I profit per vehicle retailed. F&I trainer breaks down the…Continue

Tags: department, process, training, F&I, SERVICE

To Charge or Not to Charge

Started by Jack Higginbotham Aug 18, 2011. 0 Replies

To Charge or Not to ChargeCan you charge a customer’s down payment to a credit card? The magazine’s legal wiz says the answer has more to do with economics than the law of the land.By Michael A.…Continue

Tags: legal, credit, cards, F&I, Finance

Early interviews save time, F&I trainer says

Started by Jack Higginbotham. Last reply by Ed Wilczek Jul 21, 2011. 6 Replies

F&I trainer Gerry Gould believes customer showroom interviews are a must.He says taking a bit of time early in the process to learn about customers is more efficient in the long run than pitching…Continue

Comment Wall


You need to be a member of F&I Resource Corner to add comments!

Comment by Greg Johnson on April 24, 2015 at 4:16pm
Comment by Jack Higginbotham on August 25, 2011 at 11:35pm
Comment by Jack Higginbotham on April 14, 2011 at 5:24pm

Good stuff for those new and not so new F&I practitioners. You know who you are. :-)



Comment by Jack Higginbotham on November 24, 2010 at 10:30pm
May you all be blessed
May you all only know happiness.
I wish you love
I wish you peace
I wish you all that happiness brings.
Happy Thanksgiving Day ! :-)
Comment by Jim Hotham on November 10, 2010 at 3:21pm
Hi Jack,

Thanks for the invite to the forum. My specialty is F&I income development training and providing dealerships with F&I products and exceptional service
Comment by Patric Timmermans on October 21, 2010 at 4:48pm
What are the top 3 F&I compliance services outside Red Flags and Customer Information Security that dealers need? KPA (www.kpaonline.com) provides HR, OSHA and EPA services and wants to add more F&I services to our portfolio.
Comment by Ben Misra on October 19, 2010 at 4:48pm
Virtual Lending ? VLS
Comment by Dale Livingston on October 19, 2010 at 4:42pm
Hi I was wonderng if anybody out there has ever or is using Vertial Lending in their dealeships? If so is it worth it? Please let me know. Thanks Dale
Comment by Jack Higginbotham on September 8, 2010 at 11:43am
An effective Leader is one who never compromises his or her position, keeping in mind ones' moral and ethical obligation to socieity, thier country, family and most importantly to the people who operate under ones leadership. Leadership encompasses many facets of skills, but intregrity & loyalty coupled with empathy in my opionion are strong traits of good and effective leaders.
Comment by Dale Livingston on July 1, 2010 at 11:12am
Hello everybody I am trying to find anybody that is using Virtual Lending and can give me some insite on the pros and cons of them. They seem to have a good program on paper but as we all know from past business ventures not always what looks good is good. I'm just looking for some kind of feedback because the owner is very tight with his advertising $$$ and I a having to operate on a very low budget I need to be able to make every penny count.

Thanks all,


Members (153)


Blog Posts

Digital Dealer 19 Twitter Recap

Posted by Rebecca Kon on October 9, 2015 at 9:30am 0 Comments

As usual around this time of year, I like to remind automotive industry professionals everywhere that Twitter is a GREAT learning tool during the conference season, thanks to so many attendees who tweet valuable information they…


Piggyback On Your OEM’s Efforts For Increased Service Revenue

Posted by Chris Miller on October 9, 2015 at 9:11am 0 Comments

Last month, in an effort to maximize recall completion…


Make the Right Training Decision

Posted by Jeff Cowan on October 8, 2015 at 2:49pm 0 Comments

Let’s face it. Training on any level can be an intimidating and daunting task. Questions like when to train, how often, and who should be involved come up.  What type of training and who should teach and provide it also adds to the confusion.…


Creating a Culture of Communication

Posted by Joseph Little on October 8, 2015 at 2:31pm 0 Comments

Great Communicators Have Meaningful Conversations

Creating a culture of strong communication can make or break…


Do Not Underestimate the Power of Mobile App Activity

Posted by Ed Louis on October 8, 2015 at 1:05pm 0 Comments

A careful review of app data analytics teaches us many things about apps and their benefits to dealers.  The most important lesson to learn is that every dealer that has an app has some sort of consumer activity.  Our goal is to discuss…


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