Forum where General Managers, Dealers, Fixed Operations Managers and Business Leaders can come to share idea's and suggestions. We would love to hear your "best idea". Share your success stories and your best practices.
Members: 103
Latest Activity: May 11
Started by Joe Clementi. Last reply by Craig Lockerd Feb 13. 14 Replies 4 Promotions
Hello Members- I thought we could start the discussion off with a topic that is essential to all of us. Where do you go to find quality sales associates? Do you use a training company? Do you…Continue
Started by Joe Clementi. Last reply by Robert (Bob) Louis Silcox Sep 12, 2011. 4 Replies 0 Promotions
Money is tight and customers are being even more frugel than ever. The question that I would like to pose for dicussion is in regards to the service drive. 1. Has you dollars per RO gone down in…Continue
Started by Joe Clementi. Last reply by Bob Gaber Aug 15, 2011. 4 Replies 2 Promotions
Tell the group your answers and feel free to add comments. Add any idea sharing that you might think will benefit the other members.Where do you post your costs for website, social media and ppc?…Continue
Started by Chip King. Last reply by Bob Gaber Aug 15, 2011. 1 Reply 0 Promotions
Clients looking for recommendations on Call Centers for Service Appt. Setting----would welcome any ideas/experience.
Comment
Comment by Craig Dawson on April 6, 2012 at 1:06pm Need more inventory? Immediate retail visibility to consumers? Ability to submit direct buy bids for institution -owned units? Increase bottom line profitability? Eliminate the time and expense of auctions?
Please email me for more information craig.dawson@mywurld.com
Comment by Frank Mercer on March 27, 2012 at 10:32am Want to significantly increase your bottom line? Have you considered owning your own Related Finance Company? I am interested in talking with dealerships that want to understand the benefits of owning their own Related Finance Company. I have over 30 years of very successful experience in running auto finance companies. Please visit my website at www.rfcmgt.com and give me a call at 619-890-2444 if interested.
Comment by Smit Shah on March 21, 2012 at 10:25pm We recently built a solution for the GM over seeing a group of stores in south florida that were using excel to track their sales.
We provided him with a dashboard for current numbers and the track for all stores new and used departments. The dashboard also broke down sales by Sales Manager and Finance Manager, status (sold, booked, finance, etc...) to identify well performing and troubled teams/departments.
We also set up alerts for when the front, back or overall numbers were beyond a threshold, ex: too low front
Hope this helps identify features to look for, for sales tracking purposes.
Comment by Ernie Kasprowicz on December 28, 2011 at 2:46pm Automobile Trainers/Vendors...Question for all of you: How often while at a dealership doing what you do are you asked a question concerning hiring salespeople,staffing their BDC or internet dept? The question you get asked could be as straight forward as I need more or better salespeople,where and how do I get them or as vague as I don't have the right people to achieve what I need to achieve to sell more cars and make more gross...."If I just had a couple more "studs" I'd be set.How often are you asked about other positions as well...from Porters to Presidents?
Comment by Gregg Morris on November 3, 2011 at 1:21pm Would like to introduce : http://autosolutionstraining.com/dealership-advertising/
Comment by Joe Clementi on August 22, 2011 at 4:27pm Dan. Great point! We do attend all meetings and they're prepared similar to our sales meetings with topics of point. Hope all GM's and Fixed Ops Directors hold meetings that are centered around training for the drive?
Comment by Dan Reddington on August 22, 2011 at 3:57pm Does your Parts & Service Director hold effective staff meetings with the Service Advisors & Technicians? If so as the General Manager do you attend these meetings? The reason I ask is the effective labor rate along with your ticket average depends on the confidence level of your technicians to point out potential problems and the Service advisor to ask for the repair! We all hold sales meetings with our new and pre-owned and finance departments to keep them motivated and ready, don’t forget the service department the see more people per day and have an enormous effect on the bottom line!
Rebecca: Compliance is not an OPTION as we know. TY
What dealers are performing with P&L a metric currently in the service bays YTD of $7500/stall for domestics, $9500 for Imports and $10500/bay for Luxury? It is easy to calc. If not there, it is today a minimum goal objective. No excuses please
Comment by Joe Clementi on April 23, 2010 at 1:43pm Of the members who voted, 1/3 of you are willing to travel across the country for a conference.
© 2012 Created by dealerELITE.

You need to be a member of General Managers 20-Group to add comments!