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Brian Tracy's "The Four P's of Persuasion"

Did you know that there are effective ways to enhance your ability to persuade others in both your work and personal life? There are four "…

Started by Fred G. Slabine

0 Sep 27, 2012

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Service Dilemmas: What Would You Do?

Posted by Richard Holland on May 28, 2015 at 9:23am 0 Comments

Every dealership has seen this customer—the one who demands to be…

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Customer Experience Sole Purpose - "CPR The Heart Of Loyalty"

Posted by Tom Loyalty Coach Wiegand on May 27, 2015 at 6:35pm 0 Comments

There is genius in simplicity!  So why do we…

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Insanity?

Posted by Rob Gehring on May 27, 2015 at 12:49pm 0 Comments

Quit doing the same thing over and over, expecting to achieve a different result. If you are not happy with the profit…

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All Car Segments Declined While Full-Size Vans Increased

Posted by Black Book on May 27, 2015 at 10:30am 1 Comment

All Car Segments Declined While Full-Size Vans Increased  

 

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the…

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Increase Sales through Conquesting Consumers Motivated by Open Recalls

Posted by Chris Miller on May 27, 2015 at 9:14am 0 Comments

Following tremendous pressure from the NHTSA, Takata has expanded the…

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