Every Dealer needs it... Every dealer should want it...

Started by Ray Bradford Mar 17, 2014. 0 Replies 0 Likes

Fact - Front end gross continues to get smaller         Competition is getting tougher         Warranty dollars are dropping         Legal, Health Insurance, etc... getting higherImagine increasing…Continue

To VMI or to NOT VMI

Started by Ryan Kleinjan Sep 9, 2011. 0 Replies 0 Likes

We are starting to see a growing trend on Non-VMI services in print, shop supplies, and uniforms, amongst others --What has been your experiences with these Non-VMI solutions?  Is it worth the…Continue

What is a "Lost Sale"? Is it confined to the Parts Department? Can we put a value on it?

Started by NANCY SIMMONS. Last reply by Tod Collins Jul 21, 2011. 1 Reply 0 Likes

Lost sales resulting from missed opportunities happen almost daily in the parts department…Continue

Tags: Sales, Service, Parts, line, Sales

Is the Service Department the "NEW" Sales Department???

Started by NANCY SIMMONS. Last reply by Tod Collins Jul 21, 2011. 15 Replies 0 Likes

Sounds like a stupid question??? Well, what I mean is this...Has the dynamics of the retail operations of the dealership shifted to the Dealer Principals and GM's focusing more deserved attention to…Continue

Tags: sales, training, profit, service