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The Power of Mentors Tonight I did a Blog Talk Radio show on the power of mentoring. We talked about what benefits there are in the mentor/student relatio… Started by Mike Phillips	12	Dec 12, 2012 Reply by Ernie Kasprowicz
Does "The Huddle" still exist at your dealership? Does your dealership still have an active "Huddle" (aka; clumping-corner, cube-chatter, water cooler conversations, Smokers Spot)? If so,… Started by Renee Stuart	2	Oct 10, 2012 Reply by Renee Stuart
Your BDC Department – Managing Expectations Using The 4×4 Method Of Accountability Just like in sales it’s important that you set goals, but even more importantly that you ensure the goals are being met in the BDC.… Started by JoAnna Weber	6	Sep 5, 2012 Reply by TOM MORRIS
How Can We Make It Better? You’re 10, 11, 12 years old and you’re at a family get together. Aunt Mary walks over to you pinches your cheek and remarks on how big y… Started by Craig Lockerd	20	Jul 30, 2012 Reply by Scott Klein
Oaths we take... ...a thought for everyone to ponder as you go about your day tuned to radio station WIFM, "what's in it for me". Last night I was an invite… Started by Ernie Kasprowicz	20	Jul 23, 2012 Reply by Ernie Kasprowicz
Dealers helping the economy - Read & Share Hi All, Please indulge me in a short anecdote, and I feel an important message. Finished my training this afternoon, 11 graduates newly… Started by Gregory Gershman	12	Jul 22, 2012 Reply by Michal Ann Benedict Enders
7 Questions You Must Ask Your Dealerships Staffing Services Provider When Finding The Right Dealership Services Provider Don’t Forget To Ask These Questions. Picking the right company for your business is s… Started by Craig Lockerd	18	Jul 6, 2012 Reply by Craig Lockerd
Death of a Salesman, has the day arrived? Let me share with you my experience, as a customer, intent to purchase a new 2012 vehicle. My name is Ernie Kasprowicz, General Manager and… Started by Ernie Kasprowicz	26	Jun 28, 2012 Reply by Craig Lockerd
Hiring ........and the Law of Diminishing Return The way dealerships make the decision to bring on more salespeople and how they replace underperforming salespeople has always baffled me.… Started by Craig Lockerd	24	Jun 5, 2012 Reply by Scott Klein
Entitled, Complacent, Untouchable Sacred Cows! I just completed an automotive case study that highlights the challenge of managing entitled and complacent employees. During the interview… Started by Renee Stuart	17	Apr 28, 2012 Reply by Renee Stuart