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Big Tom LaPointe's Groups (6)

  • For the Internet Manager

    98 members Latest Activity: Dec 2, 2014 This group is to discuss the operations, best practices, idea sharing, etc, of today's Internet Managers.

  • ADM Community Professionals on dealerELITE

    173 members Latest Activity: Feb 17 This group is for ADM Community Professionals who also are members of dealerELITE and provides an easy connection between the two sites...

  • Motivation Station

    202 members Latest Activity: Feb 22

    In our chosen careers, we all need a little motivation once in a while. This group is for sharing Quotes, Sayings and Guidance To help get you…

  • Christian Auto Industry Professionals

    155 members Latest Activity: Feb 4 An uplifting forum for those in the auto industry who believe in or are curious about the integrity of the Holy Bible and in the resurrection of…

Blog Posts

Great Leaders Must Let Go...Sometimes

Posted by Paul Potratz on May 3, 2016 at 3:19pm 0 Comments

The people who work at Potratz have shaped us into the brand awareness and engagement agency that we are today.

Potratz is comprised of multiple companies that all work…

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The Two Things Every Customer Wants From Us

Posted by Michael Hargrove on May 3, 2016 at 10:22am 0 Comments



What is it that each and every customer wants, actually…

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The $4,000 Tap

Posted by John Fuhrman on May 2, 2016 at 2:35pm 0 Comments

The $4,000 Tap

By John Fuhrman – Director of Training, OptionSoft Technologies

 

     There’s an old story that goes something like this.

 

    …

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Why Service Contract Sales in the Service Dept. Fail - Until Now

Posted by John Fuhrman on May 2, 2016 at 7:23am 0 Comments

As many of you know, I've been involved in this industry since cars took leaded gas.  There have been many changes.  Some good, some not so much.  One thing that has seemed to be a constant is selling extended service contracts in your service…

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