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Share 'What is the Return on Investment (ROI) on Customer Retention and Referral Systems?'
As you have probably realized I am a big supporter of customer retention and appreciation systems, as I believe this will be the single greatest differentiator in the new auto industy ...every manufacture is getting really good! I was fortunate to receive some great industry information, by Beers & Cutler, 2008 Automotive Industry Guidelines on the AutoTeamAmerica website. The report looks a…
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