Garry House Jupiter, FL United States NCM Associates, Inc.: Like

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Garry House's Discussions

New eReport On Dealership Sales Mathematics

Started Nov 4, 2011 0 Replies 0 Likes

http://www.ncm20.com/NCMi/subscribe-its-all-about-the-numbers.htmlIn this day and age, it's more…Continue

Are YOUR managers trained to capitalize on the changing Used Vehicle Business? Are YOU “netting” all that you should be in this critical Operating Department?

Started Oct 20, 2011 0 Replies 0 Likes

If you answered “No” to either of these questions, consider enrolling in one (or both)of the November classes in Used Vehicle Management, offered and presented byNCM Institute. For details, call…Continue

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Garry House's blog post was featured

Compensation Philosophy

A Consultant’s Approach to Developing Sound Compensation Strategies for Dealership Managers and Sales PeopleThere are today, and there probably always will be, as many different compensation plans as there are dealerships. That is the nature of our business: to be individualistic; to have a unique dealership culture reflected in the way we treat our customers and our employees. And management and sales pay plans are certainly a part of that unique culture.To be effective, any dealership…See More

Feb 25

0 Comments 1 Like

Garry House posted a blog post

Compensation Philosophy

Feb 25

0 Comments 1 Like

Garry House's blog post was featured

NCM Institute wants to know: "How Well Trained is Your Staff... Really?"

Late last year I was reading the Sunday paper and came across a story that was a collection of quotes from Nelson Mandela, who had passed away the previous week. Reading those quotes made me very reflective both personally and professionally. One of his quotes that really struck me was:“Education is the most…See More

Feb 6

0 Comments 2 Likes

Garry House posted a blog post

NCM Institute wants to know: "How Well Trained is Your Staff... Really?"

Feb 6

0 Comments 2 Likes

Garry House and Bridget Everett are now friends

Jul 30, 2013

Garry House posted a blog post

Check out NCM's Institute Blog: Dealer Beware: Pitfalls of Selecting the Wrong Contractor or Subcontractor

Written By: Dennis Kane I have seen a significant number of high value claims as a result of contractors or subcontractors not carrying insurance or inadequate limits of insurance.Examples of high value claims against dealerships include:Claim against a dealership’s workers’ compensation carrier or general liability carriers due to an injury of a subcontractor’s employee and the subcontractor doesn’t carry workers’ compensation insurance.Claim against a dealership’s property insurance carrier…See More

Jul 25, 2013

0 Comments 3 Likes

Garry House posted a blog post

From the NCM Institute: Get Your Arms Around The Data In Your Dealership Written By: Steven Banks

Written By: Steven BanksLately it seems I am unable to hide from the term, Big Data. I’m exposed to it in headlines, newspapers (a bit old school but I still read them), magazines and yes, even blogs. But what does big data truly mean and why are we being doused with it? The term is so new I couldn’t locate it in the…See More

Jul 9, 2013

0 Comments 0 Likes

Garry House posted a blog post

From the NCM Institute: The Used Vehicle Age Management Process Written By: Garry House

Written By: Garry HouseLast month I published a blog focused on the difference between good and great automobile dealers, and I promised to follow that up by discussing what we, at the NCM Institute Center for Automotive Retail Excellence, have learned about the differences between some of the good and great processes employed by these dealers. This is the first of those follow-up articles.Most every dealership manager that we work with at NCMi…See More

Jul 1, 2013

0 Comments 2 Likes

Garry House's blog post was featured

From the NCM Institute: Will You Take The Six-Month Challenge to Maximize Your Profits? Written By: Robin Cunningham

Written By: Robin CunninghamMost Monday mornings I find myself standing in NCM Institute’s beautiful training facility welcoming a new class of retail automobile dealership managers who have come to Kansas City for formalized training specific to their job responsibilities. After introductions, I tell them something like: “We won’t be talking about what you think you have come here to learn until just before or after…See More

Jun 27, 2013

0 Comments 4 Likes

Garry House posted a blog post

From the NCM Institute: Will You Take The Six-Month Challenge to Maximize Your Profits? Written By: Robin Cunningham

Jun 27, 2013

0 Comments 4 Likes

Garry House posted a blog post

From the NCM Institute: The Difference Between ‘Good’ and ‘Great’ Auto Dealers Written By: Garry House

Written By: Garry HouseIn the first couple of paragraphs in his book, Good to Great, author Jim Collins makes several interesting statements:Good is the enemy of great. And that is one of the key reasons why we have so little that becomes great. Few people attain great lives, in large part because it is just so easy to settle for a good life. The vast majority of companies never become great, precisely because the vast majority become quite good – and that is their main problem.Although I’ve…See More

Jun 14, 2013

0 Comments 1 Like

Mr. Natural commented on Garry House's blog post NCM Institute wants to know: Do Record Profits Threaten Shaky Fundamentals ?

"I saw the word Fundamental, and I thought...I know about Fundamentals, but then it turned out that you were talking about a different set of Fundamentals. I went from thinking: "I can comment on this" to "I don't know squat about…"

May 21, 2013

Garry House posted a blog post

NCM Institute wants to know: Do Record Profits Threaten Shaky Fundamentals ?

A quick look at the current state of auto retailing would suggest that things are good. Tough times (and a couple of notable bankruptcies) have thinned dealer ranks. Although pressures are mounting, the manufacturers are still demonstrating discipline around production volumes. Most importantly, customers are returning to showrooms.Add all factors together and the result is that volumes and margins on both new and pre-owned vehicles are strong. So strong, in fact, that many dealers are…See More

May 21, 2013

1 Comment 2 Likes

Garry House posted a blog post

From the NCM Institute: Why Dealers Should Be In Express Service Written by: Steve Hall

Written by: Steve HallDealers know you must provide fast, convenient, and competitively-priced service in order to retain your customer base. They also know that oil changes and light maintenance are the most requested service items by customers. Knowing this, why do dealers continually fight express service?I’ve heard all the excuses: it hurts my hours per repair order; it hurts my gross profit percentage; it hurts my effective labor rate; I can’t make any money in express service; the list…See More

May 16, 2013

0 Comments 1 Like

Garry House posted a blog post

From the NCM Institute: To Women With a Passion for F&I Written by: Rebecca Chernek

Written by: Rebecca ChernekEMBRACE CHANGEThe glass ceiling for women’s acceptance in the finance industry was shattered over a decade ago.According to the 2012 Catalyst Census of Women Executive Officers and Top Earners, which counts the number of women in upper management in Fortune 500 companies, women comprise over 18% of all executive officers in the finance industry, and 19% of board directors in the finance and insurance industries in Fortune 500 companies.BUT . . . that glass ceiling is…See More

May 14, 2013

0 Comments 1 Like

Garry House and Susan LoManto are now friends

May 11, 2013

Profile Information

Which best describes you?: Trainer

What company do you work for (or own)?: NCM Associates, Inc.

What is your current position within your organization?: Director - NCM Institute; Consultant - Retail Operations Team

What is your company website?: http://www.ncm20.com

What is your Facebook page/URL?: http://facebook.com/garry.house

What is your LinkedIn page/URL?: http://www.linkedin.com/in/garryhouse

How did you specifically hear about dealerELITE? If referred, who?: Ted Ings

Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?: I have been a retail automotive industry professional since 1965, and I'm still learning as much about the business as I'm teaching.

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Garry House's Blog

Compensation Philosophy

Posted on February 25, 2014 at 9:55am 0 Comments 1 Like

A Consultant’s Approach to Developing Sound Compensation Strategies for Dealership Managers and Sales People

pen

There are today, and there probably always will be, as many different compensation plans as there are dealerships. That is the nature of our business: to be individualistic; to have a unique dealership culture reflected in the way we treat our customers and our employees. And management and sales pay plans are certainly a part of that unique…

Continue

NCM Institute wants to know: "How Well Trained is Your Staff... Really?"

Posted on February 6, 2014 at 3:00pm 0 Comments 2 Likes

Continue

Check out NCM's Institute Blog: Dealer Beware: Pitfalls of Selecting the Wrong Contractor or Subcontractor

Posted on July 25, 2013 at 12:30pm 0 Comments 3 Likes

Written By: Dennis Kane

I have seen a significant number of high value claims as a result of contractors or subcontractors not carrying insurance or inadequate limits of insurance.

Examples of high value claims against dealerships include:

Claim against a dealership’s workers’ compensation carrier or general liability carriers due to an injury of a subcontractor’s employee and the subcontractor doesn’t carry workers’ compensation…

Continue

From the NCM Institute: Get Your Arms Around The Data In Your Dealership Written By: Steven Banks

Posted on July 9, 2013 at 8:30am 0 Comments 0 Likes

Written By: Steven Banks

Lately it seems I am unable to hide from the term, Big Data. I’m exposed to it in headlines, newspapers (a bit old school but I still read them), magazines and yes, even blogs. But what does big data truly mean and why are we being doused with it? The term is so new I couldn’t locate it in the…

Continue

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At 4:43pm on March 17, 2011, Keith Shetterly said…: Hi Garry! Thanks for adding me as a friend. Have we met? You look very familiar. Did you used to do the 20-Group briefings for DeMontrond in Houston?