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Garry House
  • Male
  • Jupiter, FL
  • United States
  • Garry House and Associates Co.
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Garry House's Discussions

Will What Got You Here Get You There?

Started Jun 23 0 Replies

Earlier this month I listed my normal series of response questions when I’m asked, “What should I pay for (this position)?” Those questions focused on five areas…your competitive market, your…Continue

Guidelines, PLEASE Give Us Guidelines!

Started Jun 9 0 Replies

As a Subject Matter Expert (SME) in Dealership Compensation Planning and Implementation, I am frequently asked, “What should I pay for (this position)?” And my answer is always the same…”it…Continue

Minor Service Department Re-Org Produces 30%+ Fixed NPI

Started May 7 0 Replies

Several years ago, when I was employed by NCM Associates as their Senior Retail Operations Consultant, I was fortunate to secure an engagement with a very pro-active dealership in the Midwest for a…Continue

Would Sales Teams Make Sense at Your Dealership?

Started Apr 21 0 Replies

Over the course of my 28-year career as a dealership consultant and trainer, my clients have sometimes asked, “Should I consider employing the team concept in my Sales Department, similar to that…Continue

 

Garry House's Page

Latest Activity

Garry House posted a discussion

Guidelines, PLEASE Give Us Guidelines!

As a Subject Matter Expert (SME) in Dealership Compensation Planning and Implementation, I am frequently asked, “What should I pay for (this position)?” And my answer is always the same…”it depends!”“On what?”…the group executive (or dealer principal, or general manager, or department manager) normally asks. To make my point that “there’s no easy answer” to that, I routinely ask at least five questions, not in any particular order of importance:How is the department organized?Does the…See More
Jun 9
Garry House's blog post was featured

It’s Your Choice to Change!

On December 31st, noted marketing consultant Dan Kennedy published an article titled “Change is a Matter of Choice.” He began his message by stating that now is the time when millions of people make utterly empty New Year’s resolutions. He went on to say, “the truth is, most are empty of resolve all year long,” and although I hate saying it, this phenomenon is far more prevalent than it should be within our great community of retail automobile dealers.Way too many dealers carry the same…See More
May 16
Garry House was featured
May 16
Garry House's discussion was featured

Minor Service Department Re-Org Produces 30%+ Fixed NPI

Several years ago, when I was employed by NCM Associates as their Senior Retail Operations Consultant, I was fortunate to secure an engagement with a very pro-active dealership in the Midwest for a Fixed Operations Net Profit Improvement (NPI) project. In line with my policy of client confidentiality, I will refer to this store as Central City Imports, as I share this case study with you. Although the Service and Parts Departments were relatively profitable and experiencing healthy increases in…See More
May 16
Garry House posted a discussion

Minor Service Department Re-Org Produces 30%+ Fixed NPI

Several years ago, when I was employed by NCM Associates as their Senior Retail Operations Consultant, I was fortunate to secure an engagement with a very pro-active dealership in the Midwest for a Fixed Operations Net Profit Improvement (NPI) project. In line with my policy of client confidentiality, I will refer to this store as Central City Imports, as I share this case study with you. Although the Service and Parts Departments were relatively profitable and experiencing healthy increases in…See More
May 7
Garry House's blog post was featured

It’s Your Choice to Change!

On December 31st, noted marketing consultant Dan Kennedy published an article titled “Change is a Matter of Choice.” He began his message by stating that now is the time when millions of people make utterly empty New Year’s resolutions. He went on to say, “the truth is, most are empty of resolve all year long,” and although I hate saying it, this phenomenon is far more prevalent than it should be within our great community of retail automobile dealers.Way too many dealers carry the same…See More
Apr 23
Garry House was featured
Apr 23
Garry House's discussion was featured

Would Sales Teams Make Sense at Your Dealership?

Over the course of my 28-year career as a dealership consultant and trainer, my clients have sometimes asked, “Should I consider employing the team concept in my Sales Department, similar to that which I have in my Service Department?” As usual, I was ready with my quick response: “Absolutely! Would you like me to show you how?” It appears that today’s continually changing retail automotive industry may now be regarding the sales team concept as a “next practice,” even though it has never…See More
Apr 23
Garry House posted a discussion

Would Sales Teams Make Sense at Your Dealership?

Over the course of my 28-year career as a dealership consultant and trainer, my clients have sometimes asked, “Should I consider employing the team concept in my Sales Department, similar to that which I have in my Service Department?” As usual, I was ready with my quick response: “Absolutely! Would you like me to show you how?” It appears that today’s continually changing retail automotive industry may now be regarding the sales team concept as a “next practice,” even though it has never…See More
Apr 21
Garry House commented on Steve Stauning's blog post 5 Simple Rules… for Eliminating Skating Forever
"Great post, Steve!"
Apr 16
Garry House was featured
Mar 28
Garry House's blog post was featured

Will Activity-Based Compensation Work for You?

Salesperson%20Activities%20Tracker_v2.pdfYou cannot manage results; you can only manage activities. When activities are habitually performed and flawlessly executed, the results take care of themselves!Sound activity-management requires that you do the following:Develop, document, and implement the…See More
Mar 28
Garry House and Michael Antzas are now friends
Mar 28
Garry House and Greg Johnson are now friends
Mar 26
steven chessin commented on Garry House's blog post Will Activity-Based Compensation Work for You?
" Don't BS me.  The Internet is just another way to get people in, nothing more.  Brian - Thanks for the perspective. I can address it. Hope it doesn't bore you.  A targeted BDC follow-up campaign of previously failed…"
Mar 23
Brian Bennington commented on Garry House's blog post Will Activity-Based Compensation Work for You?
"Sorry Garry, but I want to respond to Steven's comments to me.  Steven,  Because of your past comments on various posts, you've convinced me of one thing.  While you and I both love this business, it's for different…"
Mar 23

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
Garry House and Associates Co.
What is your current position within your organization?
President - Owner
What is your company website?
http://garryhouse.com
What is your Facebook page/URL?
http://facebook.com/garry.house
What is your LinkedIn page/URL?
http://www.linkedin.com/in/garryhouse
How did you specifically hear about dealerELITE? If referred, who?
Chris Seraceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I have been a retail automotive industry professional since 1965, and I'm still learning as much about the business as I'm teaching.

Garry House's Blog

Will Activity-Based Compensation Work for You?

Posted on March 20, 2015 at 2:31pm 12 Comments

Salesperson%20Activities%20Tracker_v2.pdf

You cannot manage results; you can only manage activities. When activities are habitually performed and flawlessly executed, the results take care of themselves!

Sound activity-management requires that you do the…

Continue

Are Sales Pay Plans on Your Mind?

Posted on January 30, 2015 at 12:52pm 2 Comments

A majority of us in the dealership consulting community, together with many client-dealers to whom we provide services, have long recognized a need for changes in salesperson compensation plans. The traditional plans which have been employed over the last several decades no longer effectively match the operating strategies being implemented in many dealerships today, particularly in those stores that are committed to “market-based pricing” their new and used vehicles on the Internet. This…

Continue

It’s Your Choice to Change!

Posted on January 9, 2015 at 11:54am 0 Comments

On December 31st, noted marketing consultant Dan Kennedy published an article titled “Change is a Matter of Choice.” He began his message by stating that now is the time when millions of people make utterly empty New Year’s resolutions. He went on to say, “the truth is, most are empty of resolve all year long,” and although I hate saying it, this phenomenon is far more prevalent than it should be within our great community of retail automobile dealers.

Way too many…

Continue

Are Win-Win-Wins Possible in the Dealership World?

Posted on September 25, 2014 at 10:30am 0 Comments

This article was written by Robin Cunningham and was originally published on the NCM Institute Up to Speed blog

thumbs up

Is it just me, or does it seem like so much of what we take for granted in life is a zero-sum game?…

Continue

Comment Wall (5 comments)

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Join DealerELITE.net

At 2:29pm on October 8, 2014, Bob Sloan said…

please forward your new phone number - will touch base either later this week or next when I get back from out of town.

 

Bob

At 4:43pm on March 17, 2011, Keith Shetterly said…
Hi Garry!  Thanks for adding me as a friend.  Have we met?  You look very familiar.  Did you used to do the 20-Group briefings for DeMontrond in Houston?
At 4:02pm on March 17, 2011, Adrian Rudik said…
Gary House rocks!
At 3:59pm on March 17, 2011, Donald E. Braemer said…

Gary

    Thanks, you are also a mentor and a leader that I look up to.

                                              Don Braemer

At 12:24pm on March 1, 2011, Stan Sher said…
Thanks for connecting.
 
 
 

Blog Posts

In the Middle, it's the Messaging that Makes Digital Success

Posted by JD Rucker on July 5, 2015 at 10:07am 0 Comments

In the world of digital advertising, there are three…

Continue

Have You Got Customers, Clients Or Guests?

Posted by Dave Benson on July 3, 2015 at 7:33am 0 Comments

Some dealerships call them customers, some call them clients, others call them guests…

I’m not fussed with what you call your enquiry, I’m just fussed in how you treat them.

Physiologically…

Continue

Service Your Mercedes Benz At Authorized Service Centers

Posted by Simon Hopes on July 3, 2015 at 3:09am 0 Comments

A Mercedes Benz is an engineering marvel. It not only looks good, it is a symbol of luxury. The owner of a Mercedes usually treats it like a child and takes care of it very well. At the same time when you need to service the car, it is necessary…

Continue

5 Simple Link Building Strategies for Small Businesses

Posted by Mark Frost on July 2, 2015 at 8:43am 0 Comments

When someone new to digital marketing reads…

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Today’s Sales Tip PLUS Free Closing Ratio Tracking Tool

Posted by Dave Benson on July 2, 2015 at 1:19am 0 Comments

What’s the most important number you need to know in…

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Preempt Lease-End Competition for Your CPO Inventory

Posted by Ryan Mayo on July 1, 2015 at 4:30pm 0 Comments

The combination of consumer demand, increasing…

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