Started Jan 25 0 Replies 1 Like
When your dealership organization implements projects or initiatives to improve productivity, seize opportunities, or address other key issues, it usually requires changes…changes to processes, job…Continue
Started this discussion. Last reply by Ben Misra Jan 6. 1 Reply 2 Likes
It seems like I’ve recently been getting more inquiries like the following from client-dealers and their managers:“I know I can become a more effective and productive leader/manager, but how can I…Continue
Started Nov 20, 2017 0 Replies 0 Likes
► Organizational Design ► Compensation Planning ► Employer Branding ► Hiring and Onboarding ► Communicating…Continue
Started Aug 17, 2017 0 Replies 0 Likes
Your Highest-Value Activity (HVA) will drive your greatest incremental profit! And most retail automotive management professionals acknowledge that the largest potential profit improvement can be…Continue
Posted on March 29, 2018 at 1:01pm 0 Comments 1 Like
Recruiting and hiring quality personnel for vehicle sales has never been easy, but according to most dealers I talk with, it’s never been as difficult as it is today. Even most of those in the job market with an interest in a “sales” career state that they want to stay away from selling cars!
Although the automotive sales profession has pretty much overcome the stereotyping of the ‘50s, ‘60s, and ‘70s, it is still plagued with negative perceptions, the most…
ContinuePosted on June 29, 2017 at 10:13am 0 Comments 2 Likes
It was in late 1987, and I was conducting an in-dealership workshop focused on Financial and Operational Planning and Controls. I was describing an F&I process that I had recommended to increase service contract penetration, when the general manager said, “We used to do that.” In response to his statement, I asked, “Did it work?” “Absolutely,” he answered. I was tempted to say, “Then why did you stop doing it?”, but I was new to the consulting business and didn’t want to risk offending…
ContinuePosted on March 20, 2015 at 2:31pm 12 Comments 4 Likes
Salesperson%20Activities%20Tracker_v2.pdf
You cannot manage results; you can only manage activities. When activities are habitually performed and flawlessly executed, the results take care of themselves!
Sound activity-management requires that you do the…
ContinuePosted on January 30, 2015 at 12:52pm 2 Comments 3 Likes
A majority of us in the dealership consulting community, together with many client-dealers to whom we provide services, have long recognized a need for changes in salesperson compensation plans. The traditional plans which have been employed over the last several decades no longer effectively match the operating strategies being implemented in many dealerships today, particularly in those stores that are committed to “market-based pricing” their new and used vehicles on the Internet. This…
ContinuePosted by Jeff Novak on April 25, 2018 at 4:30pm 0 Comments 0 Likes
Years ago someone shared with me that old maxim "you gotta throw some spaghetti at the wall and see if it sticks". So it seems that if one flings pasta at the wall, a fully cooked noodle will stick, one that has not finished cooking will not.…
ContinuePosted by Black Book on April 25, 2018 at 3:35pm 0 Comments 0 Likes
Black Book has some new insight showing increased collector interest in Japanese cars from the 1960s/1970s. Many of the below cars and trucks were in the “first wave” of Japanese vehicles, and were radically different from the typical large…
ContinuePosted by Sally Whitesell on April 25, 2018 at 3:00pm 0 Comments 0 Likes
Keep your customers by keeping your employees.
Employee turnover in the automotive industry has…
ContinuePosted by Bill Wittenmyer on April 25, 2018 at 10:40am 0 Comments 0 Likes
Did you know that the self-improvement industry in the U.S. is a $10 billion market? That means there are a lot of people out there who are not achieving their goals. Of course, there are also dozens, if not…
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please forward your new phone number - will touch base either later this week or next when I get back from out of town.
Bob
Gary
Thanks, you are also a mentor and a leader that I look up to.
Don Braemer