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John Armstrong
  • Pottstown, PA
  • United States
  • John Kennedy Ford Mazda of Pottstown
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John Armstrong's Discussions

Salesperson ONLY online CRM tool.

Started this discussion. Last reply by Scott Smith Apr 4, 2013. 1 Reply

I would appreciate anybody who has the time to give me an idea of the best , easy to use and easy on the wallet CRM online tool. I am going back to the sales floor after 10 years of management (to…Continue

How do I get my sales team better at getting the Internet customer to engage or even email or call back ?

Started this discussion. Last reply by Jason Mickelson Feb 16, 2013. 24 Replies

                 I have been in the car business for 16 years and currently a Sales Manager at a Buick GMC store in Pennsylvania. I am the only Manager here and obviously where lots of hats (New ,…Continue

 

John Armstrong's Page

Profile Information

Which best describes you?
Dealership
What company do you work for (or own)?
John Kennedy Ford Mazda of Pottstown
What is your current position within your organization?
Sales Consultant
What is your company website?
http://kennedyauto.com
How did you specifically hear about dealerELITE? If referred, who?
Linked In
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I offer 15 years of Automobile customer service, objection handling,best practices and leadership advice. I have done every job in the Dealership that pertains to sales. I started by first sweeping floors to Managing. Thanks for your consideration. I deeply care for this business and want to help others enjoy what I love about it! John

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Blog Posts

Great Leaders Must Let Go...Sometimes

Posted by Paul Potratz on May 3, 2016 at 3:19pm 0 Comments

The people who work at Potratz have shaped us into the brand awareness and engagement agency that we are today.

Potratz is comprised of multiple companies that all work…

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The Two Things Every Customer Wants From Us

Posted by Michael Hargrove on May 3, 2016 at 10:22am 0 Comments



What is it that each and every customer wants, actually…

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The $4,000 Tap

Posted by John Fuhrman on May 2, 2016 at 2:35pm 0 Comments

The $4,000 Tap

By John Fuhrman – Director of Training, OptionSoft Technologies

 

     There’s an old story that goes something like this.

 

    …

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Why Service Contract Sales in the Service Dept. Fail - Until Now

Posted by John Fuhrman on May 2, 2016 at 7:23am 0 Comments

As many of you know, I've been involved in this industry since cars took leaded gas.  There have been many changes.  Some good, some not so much.  One thing that has seemed to be a constant is selling extended service contracts in your service…

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