Thank you again for your reception to my initial blog on DE. Today I thought I'd speak a little bit about the very first part of our sales process.

The meeting of a potential client is a very important step in determining several key pieces of information, gaining the client's "buy-in" of yourself and your dealership, and to begin the rapport-building that is necessary to success.

What are you saying to your customers, and what are they responding with? "Hello is there anything…

Please bear with me as this is my first venture into "Blogging":

As the month draws to a close and managers are pushing for numbers, the Automotive Professional will stay focussed and keep to their winning process.

I'm speaking…