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Sally Whitesell
  • Female
  • Niceville, FL
  • United States
  • SW Service Solutions a part of New…
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Sally Whitesell's Discussions

Service Managers pay plans

Started this discussion. Last reply by Sally Whitesell May 29, 2014. 4 Replies

Hey everyone, I know that pay plans can be a very tricky subject in our industry but I want to hear your thoughts on Service Manager's pay plans.  What have you used that has motivated your…Continue

Mobile Apps

Started this discussion. Last reply by Sean Brown Mar 31, 2012. 3 Replies

Here is a question for dealers. How many of you have started using mobile apps? I have an app for almost all of the businesses I frequent but I am finding our industry is behind.  I do everything…Continue

social networking

Started this discussion. Last reply by Kenny Atcheson Jan 23, 2012. 7 Replies

Does anyone else feel like they are on  networking overload?  There are only a few I care about, and this is one, but all of the rest are "important".  It has become almost a full time job even for…Continue

 

Sally Whitesell's Page

Latest Activity

Sally Whitesell posted a blog post

Summer is here. Let’s Make It A Merry Christmas! (whaaat?)

It's hard to think about fall and winter when summer has just arrived. We have visions of backyard barbecues, family vacations, and an ice cold...well, you fill in the blank. But this is an awesome time of year; not only for fun in the sun, but for growing our business!We can always count on being busy in the hot summer months as our guests prepare for vacations and the heat takes its toll on their…See More
Tuesday
Kristopher Hampton liked Sally Whitesell's blog post Getting the Most Out of Your Team
Jul 1
DealerELITE liked Sally Whitesell's blog post Sample animation from Fixed Ops University by sw Service Solutions
Jun 27
Sally Whitesell posted a blog post

Sample animation from Fixed Ops University by sw Service Solutions

Tired of boring fixed ops training for your automotive service advisors? sw Service Solutions offers online training sessions that are relevant, innovative and engaging. Check out Fixed Ops University at http://swwervicesolutions.com.Click here to…See More
Jun 27
Sally Whitesell posted a video

Sample animation from Fixed Ops University by sw Service Solutions

Tired of boring fixed ops training for your automotive service advisors? sw Service Solutions offers online training sessions that are relevant, innovative a...
Jun 24
Sally Whitesell left a comment for Angela Angelovic
"Welcome Angela!"
Jun 22
Angela Angelovic commented on Sally Whitesell's blog post Getting the Most Out of Your Team
"I wish all of my past bosses had read this! Great article Sally."
Jun 22
Kristopher Hampton liked Sally Whitesell's blog post Getting the Most Out of Your Team
Jun 19
Sally Whitesell posted a blog post

Getting the Most Out of Your Team

Leadership qualities are not as cut and dried as they used to be.By Sally Whitesell for Fixed Ops MagazineMany leaders feel that being professional in their position means being organized, focused and strong. They never let their personal life or emotions enter into relationships with their employees.Although these qualities are important, being an authentic, compassionate and caring leader is equally…See More
Jun 18
Kristopher Hampton commented on Sally Whitesell's blog post Getting the Most Out of Your Team
"Sally you couldn't of said it better! As you know turning a dealership service department around is a very difficult task that takes time, effective leadership, and a consistent effort, but the rewards are plentiful. I take pride in coaching…"
Jun 17
DealerELITE liked Sally Whitesell's blog post Getting the Most Out of Your Team
Jun 15
Sally Whitesell's blog post was featured

Getting the Most Out of Your Team

By Sally Whitesell for Fixed Ops Magazine."It’s human nature to want to work with people we like and can relate to. As a matter of fact, we not only want to work with them but we want to work harder for them."Click here to read article.See More
Jun 15
Sally Whitesell posted a blog post

Getting the Most Out of Your Team

By Sally Whitesell for Fixed Ops Magazine."It’s human nature to want to work with people we like and can relate to. As a matter of fact, we not only want to work with them but we want to work harder for them."Click here to read article.See More
Jun 15
Sally Whitesell updated their profile
Apr 14
Sally Whitesell posted a status
"Please enjoy and share my latest article in Dealer Fixed Ops! http://fixedopsmag.com/magazine/marapr2016/html5.html#page/113"
Mar 18
Sally Whitesell replied to I.C. Collins ll's discussion Five Signs You Work For A Weak Manager
"Great article!  The old rule still works, if you treat your people with respect, they will return the favor.  When people like, trust and respect you, they will work hard to please you!"
Mar 11

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
SW Service Solutions a part of New Vision Training Inc.
What is your current position within your organization?
President
What is your company website?
http://swservicesolutions.com
What is your Facebook page/URL?
http://www.facebook.com/pages/Sally-Whitesells-Service-Solutions/14...
What is your LinkedIn page/URL?
http://www.linkedin.com/in/sallywhitesell?trk=hp-identity-photo
How did you specifically hear about dealerELITE? If referred, who?
Chris Saranceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I have performed Service Advisor training in hundreds of drives across the country at an individual and corporate level for over 21 years. Having my own company gives me the opportunity to create new innovative training every day. Our online sessions are the most relevant and interesting! My goal has been to provide coaching, critiquing and encouragement to Advisors and Managers, in a way that guides them to become successful profitable professionals. My experience also includes duties as a Service Manager for an Import dealer in Florida and I have been fortunate enough to have many articles published in trade magazines including Fixed Ops, BMW Newsletters and the GM Chronicles.

Sally Whitesell's Videos

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Sally Whitesell's Blog

Summer is here. Let’s Make It A Merry Christmas! (whaaat?)

Posted on July 18, 2016 at 10:30pm 0 Comments

It's hard to think about fall and winter when summer has just arrived. We have visions of backyard barbecues, family vacations, and an ice cold...well, you fill in the blank. But this is an awesome time of year; not only for fun in the sun, but for growing our business!

We can always count on being busy in the hot summer months as our…

Continue

Sample animation from Fixed Ops University by sw Service Solutions

Posted on June 27, 2016 at 12:16pm 0 Comments

Tired of boring fixed ops training for your automotive service advisors? sw Service Solutions offers online training sessions that are relevant, innovative and engaging. Check out Fixed Ops University at…

Continue

Getting the Most Out of Your Team

Posted on June 18, 2016 at 10:00pm 0 Comments

Leadership qualities are not as

cut and dried as they used to be.

By Sally Whitesell for Fixed Ops Magazine

Many leaders feel that being professional in their position means being organized, focused and strong. They never let their personal life or emotions enter into relationships with their…

Continue

Getting the Most Out of Your Team

Posted on June 15, 2016 at 11:30am 2 Comments

By Sally Whitesell for Fixed Ops Magazine.

"It’s human nature to want to work with people we like and can relate to. As a matter of fact, we not only want to work with them but we want to work harder for them."…

Continue

Comment Wall (5 comments)

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At 10:48am on October 28, 2014, Brandon K. Leytham said…

Thank you Sally. I work harder and harder everyday! 

At 9:29am on October 12, 2010, NANCY SIMMONS said…
Sally, are you on facebook? I have a group there called Carbucks and we are focusing all week on integrity, honesty and business ethics...I would love to have a contribution from you on the fixed side of things!
At 2:48pm on October 7, 2010, NANCY SIMMONS said…
Sally, I applaud you for writing your discussion regarding the Sexiest women article in DD... I would love to chat with you a bit more going forward! Love meeting strong women in the car biz..Have a great day!
At 11:27am on September 21, 2010, Tom Loyalty Coach Wiegand said…
Thank you; and likewise! May God bless us all!
At 11:20am on March 17, 2010, jim smith said…
Thank you for the invite!
 
 
 

Blog Posts

Power Closing Phrases

Posted by Michael Hargrove on July 23, 2016 at 12:00pm 0 Comments

Occasionally at our workshops, someone will bring up the…

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Too Many Hands In The Cookie Jar

Posted by Stan Sher on July 22, 2016 at 3:00pm 0 Comments

Hi,

It's me again.…

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Seasonal Declines

Posted by Black Book on July 22, 2016 at 2:31pm 0 Comments

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes.…

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The Difference Between Lease Incentives vs. Finance Incentives

Posted by John Sternal on July 22, 2016 at 2:28pm 0 Comments

Incentives on a lease and purchase often vary, and the vast majority of car shoppers do not realize this difference. Finance Incentives Options (2 of them) are usually: Option of cash rebate (example: $2k rebate); or low interest rate over a…

Continue

Choose The Best Guide To Have The Unforgettable Tour

Posted by Samuel on July 22, 2016 at 11:01am 0 Comments

After you have chosen your idea to have tour to enjoy your vacation, you should consult the guidance to choose the destination place. In order to seek proper guidance, you no need to go anywhere. You have to just seek the help of idle man. Now,…

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