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Sally Whitesell
  • Female
  • Niceville, FL
  • United States
  • SW Service Solutions a part of New…
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Sally Whitesell's Discussions

Service Managers pay plans

Started this discussion. Last reply by Sally Whitesell May 29, 2014. 4 Replies

Hey everyone, I know that pay plans can be a very tricky subject in our industry but I want to hear your thoughts on Service Manager's pay plans.  What have you used that has motivated your…Continue

Mobile Apps

Started this discussion. Last reply by Sean Brown Mar 31, 2012. 3 Replies

Here is a question for dealers. How many of you have started using mobile apps? I have an app for almost all of the businesses I frequent but I am finding our industry is behind.  I do everything…Continue

social networking

Started this discussion. Last reply by Kenny Atcheson Jan 23, 2012. 7 Replies

Does anyone else feel like they are on  networking overload?  There are only a few I care about, and this is one, but all of the rest are "important".  It has become almost a full time job even for…Continue

 

Sally Whitesell's Page

Latest Activity

DealerELITE liked Sally Whitesell's blog post Sample animation from Fixed Ops University by sw Service Solutions
Monday
Sally Whitesell posted a blog post

Sample animation from Fixed Ops University by sw Service Solutions

Tired of boring fixed ops training for your automotive service advisors? sw Service Solutions offers online training sessions that are relevant, innovative and engaging. Check out Fixed Ops University at http://swwervicesolutions.com.Click here to…See More
Monday
Sally Whitesell posted a video

Sample animation from Fixed Ops University by sw Service Solutions

Tired of boring fixed ops training for your automotive service advisors? sw Service Solutions offers online training sessions that are relevant, innovative a...
Jun 24
Sally Whitesell left a comment for Angela Angelovic
"Welcome Angela!"
Jun 22
Angela Angelovic commented on Sally Whitesell's blog post Getting the Most Out of Your Team
"I wish all of my past bosses had read this! Great article Sally."
Jun 22
Kristopher Hampton liked Sally Whitesell's blog post Getting the Most Out of Your Team
Jun 19
Sally Whitesell posted a blog post

Getting the Most Out of Your Team

Leadership qualities are not as cut and dried as they used to be.By Sally Whitesell for Fixed Ops MagazineMany leaders feel that being professional in their position means being organized, focused and strong. They never let their personal life or emotions enter into relationships with their…See More
Jun 18
Kristopher Hampton commented on Sally Whitesell's blog post Getting the Most Out of Your Team
"Sally you couldn't of said it better! As you know turning a dealership service department around is a very difficult task that takes time, effective leadership, and a consistent effort, but the rewards are plentiful. I take pride in coaching…"
Jun 17
DealerELITE liked Sally Whitesell's blog post Getting the Most Out of Your Team
Jun 15
Sally Whitesell's blog post was featured

Getting the Most Out of Your Team

By Sally Whitesell for Fixed Ops Magazine."It’s human nature to want to work with people we like and can relate to. As a matter of fact, we not only want to work with them but we want to work harder for them."…See More
Jun 15
Sally Whitesell posted a blog post

Getting the Most Out of Your Team

By Sally Whitesell for Fixed Ops Magazine."It’s human nature to want to work with people we like and can relate to. As a matter of fact, we not only want to work with them but we want to work harder for them."…See More
Jun 15
Sally Whitesell updated their profile
Apr 14
Sally Whitesell posted a status
"Please enjoy and share my latest article in Dealer Fixed Ops! http://fixedopsmag.com/magazine/marapr2016/html5.html#page/113"
Mar 18
Sally Whitesell replied to I.C. Collins ll's discussion Five Signs You Work For A Weak Manager
"Great article!  The old rule still works, if you treat your people with respect, they will return the favor.  When people like, trust and respect you, they will work hard to please you!"
Mar 11
Sally Whitesell's blog post was featured

Becoming an Outstanding Coach

Becoming an Outstanding Coach! Do you think a professional coach would be a great manager in the car industry? A truly great manager is not only able to manage their team effectively, but also coach individuals while leading by example. This may not include throwing chairs or stomping up and down the sidelines, although I have to admire their passion, but it does include taking pride in your team's development. There are many misconceptions about what qualifies a person for a management…See More
Feb 18
Sally Whitesell and Derek R Tyner are now friends
Feb 4

Profile Information

Which best describes you?
Trainer
What company do you work for (or own)?
SW Service Solutions a part of New Vision Training Inc.
What is your current position within your organization?
President
What is your company website?
http://swservicesolutions.com
What is your Facebook page/URL?
http://www.facebook.com/pages/Sally-Whitesells-Service-Solutions/14...
What is your LinkedIn page/URL?
http://www.linkedin.com/in/sallywhitesell?trk=hp-identity-photo
How did you specifically hear about dealerELITE? If referred, who?
Chris Saranceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I have performed Service Advisor training in hundreds of drives across the country at an individual and corporate level for over 21 years. Having my own company gives me the opportunity to create new innovative training every day. Our online sessions are the most relevant and interesting! My goal has been to provide coaching, critiquing and encouragement to Advisors and Managers, in a way that guides them to become successful profitable professionals. My experience also includes duties as a Service Manager for an Import dealer in Florida and I have been fortunate enough to have many articles published in trade magazines including Fixed Ops, BMW Newsletters and the GM Chronicles.

Sally Whitesell's Videos

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Sally Whitesell's Blog

Sample animation from Fixed Ops University by sw Service Solutions

Posted on June 27, 2016 at 12:16pm 0 Comments

Tired of boring fixed ops training for your automotive service advisors? sw Service Solutions offers online training sessions that are relevant, innovative and engaging. Check out Fixed Ops University at…

Continue

Getting the Most Out of Your Team

Posted on June 18, 2016 at 10:00pm 0 Comments

Leadership qualities are not as

cut and dried as they used to be.

By Sally Whitesell for Fixed Ops Magazine

Many leaders feel that being professional in their position means being organized, focused and strong. They never let their…

Continue

Getting the Most Out of Your Team

Posted on June 15, 2016 at 11:36am 2 Comments

By Sally Whitesell for Fixed Ops Magazine.

"It’s human nature to want to work with people we like and can relate to. As a matter of fact, we not only want to work with them but we want to work harder…

Continue

Recharge! Get on Track for 2016!

Posted on January 29, 2016 at 11:00am 2 Comments

Don't Let Winter Blues Set in... Time to Recharge Your…
Continue

Comment Wall (5 comments)

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At 10:48am on October 28, 2014, Brandon K. Leytham said…

Thank you Sally. I work harder and harder everyday! 

At 9:29am on October 12, 2010, NANCY SIMMONS said…
Sally, are you on facebook? I have a group there called Carbucks and we are focusing all week on integrity, honesty and business ethics...I would love to have a contribution from you on the fixed side of things!
At 2:48pm on October 7, 2010, NANCY SIMMONS said…
Sally, I applaud you for writing your discussion regarding the Sexiest women article in DD... I would love to chat with you a bit more going forward! Love meeting strong women in the car biz..Have a great day!
At 11:27am on September 21, 2010, Tom Loyalty Coach Wiegand said…
Thank you; and likewise! May God bless us all!
At 11:20am on March 17, 2010, jim smith said…
Thank you for the invite!
 
 
 

Blog Posts

Shoppers Speak Out: 5 Things That Are More Important Than Price

Posted by Joseph Little on July 1, 2016 at 10:41am 0 Comments

When shopping for anything, especially big-ticket items like cars, shoppers compare prices. It’s natural to try and find the best deal and save as much money as possible, however, times have changed, and the best price is no longer the sole…

Continue

Response Rate Solutions to Surveys - Reviews - Testimonials

Posted by Steve Santorsola on June 30, 2016 at 3:40pm 0 Comments

A universal challenge for business is the ongoing quest for quality feedback from our clients, customers and patients.  So often, almost in desperation, we adopt third party platforms that promise improved response…

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The ONLY Goals of Your Website

Posted by Steve Stauning on June 30, 2016 at 2:44pm 0 Comments

I hate to break it to you, but if you run a…

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Injecting the Power of Video into Your Content Marketing

Posted by sara callahan on June 30, 2016 at 10:12am 0 Comments

Video content has pretty much become the preferred medium for…

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Food is the Way to a Man’s Heart... But Not That Kind of Food

Posted by Mike Gorun on June 30, 2016 at 9:48am 0 Comments

This common saying is certainly one that everyone knows. And, whether…

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Why aren’t you recommending these?

Posted by Rob Gehring on June 30, 2016 at 9:30am 0 Comments

Over the last year I have visited a lot of dealerships. …

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