Hey everyone, I know that pay plans can be a very tricky subject in our industry but I want to hear your thoughts on Service Manager's pay plans. What have you used that has motivated your…Continue
Does anyone else feel like they are on networking overload? There are only a few I care about, and this is one, but all of the rest are "important". It has become almost a full time job even for…Continue
-By Kristopher Hampton for AutoSuccess Magazine.
When we’ve been in the automotive business for a long period of time, it can be hard to relate to what our guests are experiencing. But when I go into automotive service facilities as a customer, I often end up with some extremely valuable insight.
Recently I took my car in to get a simple service. I did not make an “appointment” because they advertise a quick lube service. I pulled into the…Continue
Training doesn't have to be boring!
Check out this clip to see how entertaining Fixed Ops University can be!