"Taking the time and putting in some daily effort, will allow Face book to become a huge tool in staying connected with your current customers or potential customers, who are considering your dealership for a purchase. "
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Why Online Dealer Chat?
At least 25% more conversations with your sales team translates into more cars sold.
Research shows increasingly more shoppers prefer text-based communication to website lead forms.
Consumers are wary of submitting their personal information through a website lead form.
Most consumers shopping online while at work cannot call or be called.
How many dealer sales leads could you be missing out on?
According to research published by Nielsen, beginning in 2008 text messaging surpassed telephone calls as a primary method of communication. ContactAtOnce! internal reporting also indicates a rise in online dealer chat conversations with consumers year after year.
Shawn Wells, Lexus of Glendale
“Our guests like ContactAtOnce! chat, it brings in business we might not have otherwise received.”
Adam Simms, Toyota of Sunnyvale
“About 80% of our successful lead-to-close sales now start with a chat conversation.”
The Bottom Line
ContactAtOnce! online dealer chat increases the number of dealer sales leads and interactions occurring between consumers and dealerships.
Creating the ability for all Dealerships to increase their sales by using CHAT.
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