An associate of mine is looking to fill these two positions.Shoot me an email if you're interested and I'll forward your info on. Orlando Ad agency (specializing in automotive) looking to fill 2…Continue
You all know that I have fully committed to the social media platforms I am a member of, and that I have shared both personal and professional goings on for many years. I was, in fact, one of the first DealerElite members way back when.
The past five days have been especially challenging for me. Last week, one of the most popular marketers in the Automotive industry referred to our company, Cloud One, in inaccurate and inflammatory statements designed to discredit our company, our…Continue
A couple of hours ago, I made note of a photo that Brian Pasch posted of empty shelves at his local grocery store. That photo reminded me that I’d meant to cover a back-to- the-basics concept that I struggled with while doing some research last week.
First off, let me tell you that I LOVE CARS. I have loved…Continue
For grins, and to help me get started with this post, I Googled “Customer Expectations”.
Of the 13,900,000 returned results, a link to an interview with Richard Branson stuck out because, well, he’s fabulous AND he’s someone who has apparently figured out how to do a lot of things right. Sir Branson says: “Pricing your product or service is only one way to exceed expectations. The other is through your front-line employees -- everyone who works with customers.” He goes on: …
By Autumn 2003, I had (a meager) seven years of Internet Automotive success under my belt. I was managing a nine-franchise Internet Sales Department that encompassed five rooftops in Portland OR and Vancouver WA. New Car sales were really starting to get brutal. Every other conversation…Continue