Stephanie Young
  • Female
  • Fleming Island, FL
  • United States
  • The Manus Group
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Stephanie Young's blog post was featured

Auto Sales Training: Building Human to Human Transactions

It’s unfortunate that so many members of the automotive industry when approached with a genuine request to be of assistance, are prone to wondering  “ What do you want from me?” or “What are you selling?”  I blame the all too common and frequent hidden agendas that often occur in B2B and B2C interactions.We already understand that a single loyal customer is worth more than…See More
Sep 25
Stephanie Young was featured
Sep 25
Stephanie Young was featured
Aug 7
Stephanie Young's blog post was featured

Auto Sales Training: Building Human to Human Transactions

It’s unfortunate that so many members of the automotive industry when approached with a genuine request to be of assistance, are prone to wondering  “ What do you want from me?” or “What are you selling?”  I blame the all too common and frequent hidden agendas that often occur in B2B and B2C interactions.We already understand that a single loyal customer is worth more than…See More
Aug 7
Stephanie Young posted a blog post

Developing a Successful Automotive Sales Team

What do I have to do to develop a great sales team?An ideal sales team of veteran salespeople would allow each dealership to maximize revenue.  In reality, sales departments experience a high level of…See More
Aug 4
Stephanie Young and Matthew Mader are now friends
Jul 28
Stephanie Young was featured
Jul 14
Stephanie Young's blog post was featured

Auto Sales Training: Building Human to Human Transactions

It’s unfortunate that so many members of the automotive industry when approached with a genuine request to be of assistance, are prone to wondering  “ What do you want from me?” or “What are you selling?”  I blame the all too common and frequent hidden agendas that often occur in B2B and B2C interactions.We already understand that a single loyal customer is worth more than…See More
Jul 14
Stephanie Young posted a blog post

Auto Sales Training: Building Human to Human Transactions

It’s unfortunate that so many members of the automotive industry when approached with a genuine request to be of assistance, are prone to wondering  “ What do you want from me?” or “What are you selling?”  I blame the all too common and frequent hidden agendas that often occur in B2B and B2C interactions.We already understand that a single loyal customer is worth more than…See More
Jul 14
Stephanie Young's blog post was featured

The Recruiting Campaign-Brand Image Correlation

In most markets, those seeking jobs are also those buying your goods and services.   So how should companies engage with these candidate/consumers while navigating changes in shifting age demographics, new recruiting tools and the desire for a strong positive…See More
Jul 8
Stephanie Young posted blog posts
Jul 8
Frank Renaldi and Stephanie Young are now friends
May 22
Stephanie Young's blog post was featured

Creating Red Carpet Customer Service

There are probably a thousand reasons or more that customer service and retention is a valuable automotive sales training topic, but here are just nine that affect all industries that should get your attention. 1.   86% of buyers will pay more for a better customer experience. But only 1% of customers feel that vendors consistently meet their expectations. (CEI Survey)2.   By 2020, customer…See More
May 21
Stephanie Young posted a blog post

Creating Red Carpet Customer Service

There are probably a thousand reasons or more that customer service and retention is a valuable automotive sales training topic, but here are just nine that affect all industries that should get your attention. 1.   86% of buyers will pay more for a better customer experience. But only 1% of customers feel that vendors consistently meet their expectations. (CEI Survey)2.   By 2020, customer…See More
May 20
Stephanie Young commented on Stephanie Young's blog post Part 2: Automotive Recruiting Tips for Attracting Young Talent
"Thank you, Frank.  Each year I am given the opportunity to work with a mentor program.  From this experience, I have learned to adapt my relationship building skills.  In customer service, it is not about the salesperson's…"
May 20
Frank Renaldi commented on Stephanie Young's blog post Part 2: Automotive Recruiting Tips for Attracting Young Talent
"Great analysis on Gen Y.  I agree %110.  I was putting a class together to get certified by the state for CE for Real Estate (past career) and it was called "Gen Y Do I Care?" to educate Realtors on how to communicate and do…"
May 19

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
The Manus Group
What is your current position within your organization?
Vice President of Sales and Marketing
What is your company website?
http://www.themanusgroup.com
What is your Facebook page/URL?
http://www.facebook.com/profile.php?id=100001099851160
What is your LinkedIn page/URL?
http://www.linkedin.com/in/themanusgroupstephanieyoung
How did you specifically hear about dealerELITE? If referred, who?
from Chris Saraceno
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
The Manus Group Provides:
• A Proven Proactive and Dynamic Recruiting Campaigns for Salespeople to Sales Management
• On-site Interviews Hosted by Automotive Professionals
• Interactive Sales Training Programs from Fundamentals to Sales Boot Camps
• Management Development Programs

With the Right Staff, You Will See Your Profits Rise!

What to Expect:
• Sales and Management Staff Armed with Successful Strategies to Reach Objectives
• Highly Dedicated, Goal Oriented, Competent and Motivated Employees
• Increased Profits and Customer Satisfaction

Don't lose another day of profits. Call 888.735.8311 ext. 14 to discuss various cost effective plans available to your dealership.


Stephanie Young is the Vice President of Sales and Marketing for The Manus Group, where she is an active blogger, social media contributor and spokesperson for one of the nation’s leading automotive recruiting and training firms. Stephanie is a former Forestry Queen and still continues to promote her platform encouraging young woman to pursue their interests in STEM field careers.

Stephanie Young's Blog

Developing a Successful Automotive Sales Team

Posted on August 4, 2014 at 11:43am 0 Comments

What do I have to do to develop a great sales team?

An ideal sales team of veteran salespeople would allow each dealership to maximize revenue.  In reality, sales…

Continue

Auto Sales Training: Building Human to Human Transactions

Posted on July 14, 2014 at 1:04pm 0 Comments

It’s unfortunate that so many members of the automotive industry when approached with a genuine request to be of assistance, are prone to wondering  “ What do you want from me?” or “What are you selling?”  I blame the all too common and frequent hidden agendas that often occur in B2B and B2C interactions.

We already understand that a single loyal…

Continue

The Recruiting Campaign-Brand Image Correlation

Posted on July 8, 2014 at 10:13am 0 Comments

In most markets, those seeking jobs are also those buying your goods and services.   So how should companies engage with these candidate/consumers while navigating changes in shifting age demographics, new recruiting tools and the desire for a…

Continue

Don’t Tarnished Your Brand with Bad Recruiting

Posted on July 7, 2014 at 10:30am 0 Comments

DIY recruiting campaigns can be cumbersome and time consuming, but it can also put a strain on your company image.  There is a growing chasm between company and candidate satisfaction with recruiting…

Continue

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Comment Wall (31 comments)

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At 1:20pm on January 5, 2012, Marsh Buice said…

http://youtu.be/mPaed8I3V1A

 

Welcome back, my friend! I felt like a one legged man in an ass kickin contest without you!! Glad you back!!

At 4:00pm on November 9, 2011, Stan Sher said…

Thanks.  I have an idea and I will create something in the next few days.

At 11:08am on November 4, 2011, Stan Sher said…
Thank you. I look forward to providing more content in the future.
At 10:31am on October 28, 2011, Jim Kristoff said…

Thank you Stephanie!!!

You're the best!!

At 9:58am on August 17, 2011, Fran Taylor said…
Thank you Stephanie. I try to get on here from time to time when I'am not training some where. I will share some info once in a while as well as to look for something that makes sense that I can use in training. Thanks for the kind words. Much appreciated.
At 11:02am on August 16, 2011, Marsh Buice said…

Thanks Stephanie :).....lollol...Ah San Diego, it's spanish for a whales v*&^%a!

 

At 7:15pm on August 10, 2011, Evan Rodenberg said…
Thanks Stephanie!  Life is beautiful as always here in California.  If only the stock market looked as good :)  Have a great day! 
At 11:05am on August 4, 2011, Julie Heilman said…
Great line up of blogs of late.  Love the stories about your dad overcoming his handicap and developing super powers.  Those really touched my heart as the mother of a child with Down's Syndrome.  No wonder little Randy likes you!!!!
At 11:24am on July 29, 2011, Joe Clementi said…

Thank you for the opportunity Stephanie! 

At 10:15am on July 29, 2011, Marsh Buice said…
Thank you for the opportunity Stephanie!
 
 
 

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