Terry Gibson
  • Jacksonville, FL
  • United States
  • Dealer Spike
Share on Facebook
Share Twitter

Terry Gibson's Friends

  • Paul Germana
  • Drew Spink
  • Amy Kern-Smith
  • Dan Weik (pronounced wick)
  • Rachel Swanson
  • John Miller
  • Maryann Washington
  • Tracie Ann Fonte
  • Shelley Prpich
  • Brittany Walker-Cooper
  • Richelle Farley
  • Maria Lofgren
  • Teresa Kruse
  • Jennifer Schrader
  • Nannette Staropoli

Terry Gibson's Discussions

Vendor to Dealers

Started Mar 10 0 Replies

I wanted to put this out there and get some feed back from dealership personnel on what they like and don't like.Before you answer keep in mind as a dealership your doing the same thing as the…Continue

What is Management by Exception (MBE)?

Started Oct 13, 2010 0 Replies

Management by Exception (MBE) is a management philosophy and practice where manager intervention is primarily focused on the areas of organizational performance that need attention. In other words…Continue

Transparent

Started this discussion. Last reply by Terry Gibson Sep 1, 2010. 2 Replies

Profound Knowledge tells us that the number one motivator for driving more consumers in your market to your store and then turning them into customers is being "Transparent". If you were able to…Continue

 

Terry Gibson's Page

Latest Activity

Terry Gibson posted a blog post

Live Chat – The Business Benefits

As consumers we all engage more if we are spoken to personally. We want to interact on our schedule in the way that works for us, not the seller. Most importantly we only want to hear about things that are important to us. The best Strategy that works the best is not a home page strategy, based on a algorithm proactively engage with your customers getting a better conversion and doubling the leads from your own website in all profit centers, Sales Service and Parts.Live chat is a great tool for…See More
Mar 4
Zoey Richardson commented on Terry Gibson's blog post live chat – the business benefits http://issuu.com/autosuccess/docs/as.aug13/22
"I accidentally came across inside, and after looking through their site http://www.inside.tm/, it morphs a business website into a virtual storefront so business personnel can see and help their site visitors in real-time using chat. "
Mar 3
Zoey Richardson commented on Terry Gibson's blog post Live Chat is Convenient for Customers
"Thanks. When talking about live chat, Inside always pop-up in my mind. I accidentally came across inside, and after looking through their site http://www.inside.tm/, it morphs a business website into a virtual storefront so business personnel can…"
Feb 26
Terry Gibson posted a blog post
Jan 27
Terry Gibson posted a blog post

Live Chat is Convenient for Customers

“Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer.”As consumers continue to move both their conversations and business transactions online, companies must select the customer service and support tools appropriate for the customer experience. With so much Web-based opportunity,…See More
Jan 3
Terry Gibson posted a status
"NEW REVENUE STREAM http://ning.it/1goZt4p"
Nov 5, 2013
Terry Gibson posted blog posts
Nov 5, 2013
Terry Gibson posted a blog post

Why you need live chat

Why Does Your Website Need Chat?Most Companies know that contacting your leads as quickly as possible is key to turning them into appointments and customers. Research shows that leads contacted within 15 minutes of submission will come into the dealership showroom 65% of the time.But what if you could interact with your customers before they even submitted their information? With live chat on your website, real people will be able to answer the questions these potential leads have and help…See More
Oct 1, 2013
Terry Gibson is now friends with Drew Spink and Anne Fleming
Oct 1, 2013
Terry Gibson updated their profile
Sep 10, 2013
Terry Gibson's blog post was featured
Aug 22, 2013
Terry Gibson posted a blog post
Aug 14, 2013
Terry Gibson posted a photo
Aug 14, 2013
Terry Gibson commented on DealerELITE's page dealerElite's "10 Most Interesting and Innovative Automotive Companies of 2013"
"Congratulations to the companies and the winners, special thanks to IntellaCar and Hire The Winners."
Jul 23, 2013
Terry Gibson posted a blog post

Why your dealership should have live chat

   Terry Gibson marketing solutionSo, let’s talk about Website engagement. We spend thousands of dollars to drive traffic to our Websites, so why don’t we proactively talk to 100 percent of our customers who go there? As a dealer or GM, would you want your salespeople only talking to 50 percent of the customers who are on your lot right now? After you spent all that money to get them there, shouldn’t you engage…See More
Jun 4, 2013
Terry Gibson posted a blog post

Why Your Business Should Have Live Chat

So, let’s talk about Website engagement. We spend thousands of dollars to drive traffic to our Websites, so why don't we proactively talk to 100 percent of our customers who go there? As a dealer or GM, would you want your sales people only talking to 50 percent of the customers who are on your lot right now? After you spent all that money to get them there, shouldn’t you engage the customers who show up?In short, ask yourself this question: Why do I treat my online leads differently than I…See More
May 20, 2013

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
Dealer Spike
What is your current position within your organization?
VP Sales East coast
What is your company website?
http://www.dealerspike.com/
What is your LinkedIn page/URL?
http://www.linkedin.com/profile/edit?trk=hb_tab_pro_top
How did you specifically hear about dealerELITE? If referred, who?
referal
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
Updating file

Terry Gibson's Photos

Loading…
  • Add Photos
  • View All

Terry Gibson's Videos

  • Add Videos
  • View All

Terry Gibson's Blog

Live Chat – The Business Benefits

Posted on March 4, 2014 at 10:38am 0 Comments

As consumers we all engage more if we are spoken to personally. We want to interact on our schedule in the way that works for us, not the seller. Most importantly we only want to hear about things that are important to us.

 The best Strategy that works the best is not a home page strategy, based on a algorithm proactively engage with your customers getting a better conversion and doubling the leads from your own website in all profit centers, Sales Service and…

Continue

LIVE CHAT

Posted on January 27, 2014 at 12:13pm 0 Comments

Live Chat is Convenient for Customers

Posted on January 3, 2014 at 11:00am 1 Comment

“Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer.

As consumers continue to move both their conversations and business transactions online, companies must select the customer service and support…

Continue

General Motors endorse Live Chat

Posted on November 12, 2013 at 10:08am 0 Comments

Engage to sell is happy to announce its partnership with General Motors and is fully co-opt and turn key solution as part of the GM Marketplace to help dealers across the country Find Sell and Keep more customers.

General Motors realized that as consumers visit GM websites they…

Continue

Comment Wall (2 comments)

You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

At 4:19pm on June 21, 2011, Jennifer Schrader said…
Thanks for the add! I appreciate it!
At 4:07pm on April 6, 2011, Stephanie Young said…
Great seeing you today, Terry.  Thanks for stopping by the home office for a visit.  Always great to put a personality with the name and image on DE.
 
 
 

Why Join DealerELITE?

Benefits of DealerELITE membership...

  • Access to exclusive content
  • Post your own content
  • Start your own group with your own members
  • Comment on existing content
  • Access to Careers section
  • Receive notifications on your favorite content
  • Follow members and their content
  • Participation in polls and contests
  • Make suggestions to dE creators
  • Personal assistance by dE creators
  • It's FREE!

TOP 5 Contributing Members This Week

1. IC. Collins

Midland, TX, United States

2. Ed Louis

Piscataway, NJ, United States

3. Mike Elliott

Washington, DC, United States

4. Black Book

Lawrenceville, GA, United States

5. Sean V. Bradley

Philadelphia, PA, United States

Training Solutions

Advertising Partner

dE Social

Follow dealerELITE on Twitter
Join dE on LinkedIn

© 2014   Created by DealerELITE.

Badges  |  Report an Issue  |  Terms of Service