"Jessica, I can't think of any reason to send a letter letting customers know that they'll be recieving a survey unless the intent is to influence the response. The purpose of a survey to acquire clean actionable data. Presumably someone…"
Loading
-
Tim Schewe
- Felton, CA
- United States
- Dealer Sales Accelerator
- Blog Posts
- Discussions (5)
- Events
- dE Groups (1)
- Photos
- Photo Albums
- Videos
Tim Schewe's Discussions
BDC/Internet managers
Started this discussion. Last reply by Brian Andersen Jan 16. 5 Replies 1 Like
Can anyone define the skill-set (s) required of BDC/Internet managers?Continue
Tim Schewe's Page
Latest Activity
Tim Schewe replied to Jessica Heusinkveld's discussion How do I word a letter letting a client know they have a survey coming?
Brian Andersen replied to Tim Schewe's discussion BDC/Internet managers"Tim,
This is a difficult position to hire for. I have been a BDC Manager in various capacities, including a multi-point mid size new car franchise dealership to a small independent 100% buy here pay here store to running an outsourced BDC Call…"
Holly Pagán replied to Tim Schewe's discussion BDC/Internet managers"My apologies, couldn't see this on my phone until I replied. They should possess a marketing degree if a degree is a must, be well versed with the social media markets, Microsoft Excel is a plus,communication degree is a plus however a mixture…"
Holly Pagán replied to Tim Schewe's discussion BDC/Internet managers"-To constantly shop local competitors to stay in or be a step ahead of the game
-Hire and train well qualified customer service, advertising and business savy staff with that good phone voice and personality.
-Set online ads and specials to…"
Tim Schewe replied to Sharon Hill's discussion Appalling scam of an 80-year-old car buyer, what should she do?"Get an Attorney."
Tim Schewe commented on Stan Sher's blog post It's the internet manager's fault..."Stan, Thanks for your response. Not quite what I was hoping for. You kindly provided a list of duties which is helpful. However, I am most interested in the requisite skill-sets of a BDC/Internet manager. Let's say I'm going to hire a…"
Tim Schewe replied to Tim Schewe's discussion BDC/Internet managers"Stan, Thanks for your response. Not quite what I was hoping for. You kindly provided a list of duties which is helpful. However, I am most interested in the requisite skill-sets of a BDC/Internet manager. Let's say I'm going to hire a…"
Stan Sher replied to Tim Schewe's discussion BDC/Internet managers"-Hire appropriate BDC staff-Train the BDC staff with ongoing weekly training meetings-Maintain CRM, websites, and marketing efforts-Be involved in all decision making with vendors and marketing ideas-Work with sales management to ensure that…"
Tim Schewe posted a discussionBDC/Internet managers
Can anyone define the skill-set (s) required of BDC/Internet managers?See More
Tim Schewe commented on Stan Sher's blog post It's the internet manager's fault..."Could someone (ideally several someones) please define the skill-set required of a BDC/Internet manager?"
Tim Schewe joined Paul Potratz's group
Think Tank Tuesday by Potratz
Every Tuesday is Think Tank Tuesday. Join the discussion as we look into the newest trends in Automotive Digital Marketing and offer Tips and Tricks on how to get your dealership started!See More
Tim Schewe replied to nick saga's discussion How to hire a Marking Guru?"Nick,
A couple of suggestions. First you don't just need a marketing person you need an internet marketing person. Forget "Guru", that's just going to attract the people you don't want. Besides there probably isn't a…"
Profile Information
- Which best describes you?
- Vendor Partner
- What company do you work for (or own)?
- Dealer Sales Accelerator
- What is your current position within your organization?
- V.P. Sales
- What is your company website?
- http://www.dealersalesaccelerator.com
- How did you specifically hear about dealerELITE? If referred, who?
- LinkedIn group
- Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
- Observations
Comment Wall
- No comments yet!
This Month's AS Magazine
Please Support DealerELITE Sponsors
TOP 5 Contributing Members This Week
Please show your support for dealerELITE sponsors
Please Show Your Support dealerELITE Sponsors
Training Solutions
dE Survey
Chris Saraceno Recommends Service Turn
dE Social
© 2013 Created by DealerELITE.
