Use our proprietary Google Search App to find the dealerELITE content you seek...

Loading

Tom LaPointe
  • Male
  • Dunedin, FL
  • United States
  • CarChat24
Share on Facebook
Share Twitter

Tom LaPointe's Friends

  • Brittany Frey
  • Ron Rozier
  • Richard Robbins
  • Mandy Saffer
  • Luke Paglione
  • Andrea Lupo
  • Drew Spink
  • Lance Boldt
  • David Lewis
  • Craig Lockerd
  • Mark Tewart
  • Dave Anderson
  • DealerELITE

Tom LaPointe's Discussions

VIDEO: 3 minutes of motivational quotes and photos

Started Feb 13 0 Replies

Something to get you over HUMP DAY :)Tom LaPointe CarChat24Interactive Media Manager / Industry Analyst727-638-0195Tom is an automotive writer and author with more than 15 years experience in…Continue

Tags: inspiration, motivation

How do you engage customers with social media?

Started Oct 23, 2012 0 Replies

I posted some quick tips for dealers on our blog at CarChat24, but I am curious to hear how dealers are using social media to create a TWO-WAY dialogue with customers... …Continue

Tags: network, customer, retention, media, social

FAKE AIRBAG - Free Carfax Link and List of Potential Vehicles

Started Oct 15, 2012 0 Replies

Reports continue to flow about the fake airbag situation, and I'm sure lawyers and risk managers will help clarify the exposure of dealerships, but here are a couple of quick links that may help you…Continue

Tags: management, legal, risk, service, AIRBAGS

 

Tom LaPointe's Page

Latest Activity

Tom LaPointe commented on MANNY LUNA's blog post Yahoo confirms $1.1B purchase of Tumblr, “promises not to screw it up”
"First, I wonder how many tumblr employees just became millionnaires. Second, i think ts may be yahoo's last chance to avoid becoming as irrelevant as aol"
7 hours ago
Tom LaPointe posted a blog post

PHOTO for a SMILE - George Carlin' wisdom of the road

Take a quick moment to laugh at this simplistic reality of most people on the road.Check out Jeff Sterns, CarChat24 VP of Sales and Business Development, at AutoCon 2013 in Las Vegas--------------------------------------------------------------------------Tom LaPointe CarChat24…See More
May 11
Tom LaPointe posted a status
"Going to Digital Dealer 14 and have Live Chat / Dealer Chat questions? See sales VP Jeff Sterns there http://bit.ly/108rB2L @JeffCarChat24"
May 7
Tom LaPointe posted a blog post

How to increase ROI with Auto Dealership Live Chat Support Software

Research indicates that buyers will only visit about three dealerships IN PERSON before taking delivery of their new car, but they may shop dozens online. How do you make sure your store is one of the few they visit? Connect with them using a live chat support software solution 24 hours a day, seven days a…See More
Apr 28
Tom LaPointe posted a status
""Did Ford or Toyota model sell most last year? Focus & Corolla duke it out. Increase leads with live website chat. http://ning.it/112orvb""
Apr 17
Tom LaPointe and DealerELITE are now friends
Apr 17
Mark Tewart and Tom LaPointe are now friends
Apr 15
Tom LaPointe posted a status
"VIDEO: Awesome Ferrari F50 rally and showdown - KRAZEEE http://www.youtube.com/watch?v=8PQ4VGMDMQU"
Apr 14
Tom LaPointe replied to Mauro Andres's discussion So I have this info from my FB Page. Now What?
"It's kind of like putting your name on the side of a racecar or sponsoring a wine festival - if you don't leverage it with other tie-ins, you won't get dramatic results. BUT, if you use it for a 'deal of the week' - sales,…"
Apr 13
Tom LaPointe replied to Chris Irwin's discussion Salespeople Leveraging Facebook and Linkedin
"Check out https://www.facebook.com/christopher.neumann.3954?ref=ts&fref=ts  Chris is a longtime friend who sells Chevy at a sister store where I was years back. Hurry and friend him because he is up to 4992 and I think the cap is 5k. He…"
Apr 13
Tom LaPointe replied to Chris Irwin's discussion Website
"I am forwarding this to a colleague at iAutoMarketing who specializes in microsites and has done great work for me when I was in dealerships. Look for contact from Chris Price or Chris Hayes - call Chris Hayes at 813-967-4798 Their website:…"
Apr 13
Tom LaPointe replied to aaron kominsky's discussion Do women make better Car salespeople?
"At first glance I had to wondered whether you wanted men or women beating you up. I honestly think this is as inappropriate a question as whether blacks or the LGBT crowd are better. I have seen women who are extremely coachable, who also have the…"
Apr 13
Tom LaPointe commented on Chris Younggren's video
Apr 6
Tom LaPointe commented on Chris Younggren's video
Thumbnail

United Breaks Guitars

"Great stuff. There is no way to predict of measure the reach of a negative experience of a customer - until it shows up on a national news show as the moron viral video of the day."
Apr 6
Tom LaPointe commented on Arnold Tijerina's blog post The 'Car Dealership Expose' Book You've All Been Waiting For!
"Ditto David... silly thing here is what is the goal? To get the underperforming and perennially dissatisfied sales people to all of a sudden invest in their careers by reading a book that can help them sell more cars? This mentality doesn't…"
Apr 6
Tom LaPointe commented on David Lewis's video
Thumbnail

What Stops Success

"Love this David! shared on my social sites. Great refresher for peak performers, and maybe the bump some aspiring people need."
Mar 27

Profile Information

Which best describes you?
Vendor Partner
What company do you work for (or own)?
CarChat24
What is your current position within your organization?
Interactive Media Manager
What is your company website?
http://www.CarChat24.com
What is your Facebook page/URL?
http://www.facebook.com/tom.lapointe
What is your LinkedIn page/URL?
http://www.linkedin.com/in/tomlapointe
How did you specifically hear about dealerELITE? If referred, who?
referred by Shereef Moawad
Not everyone gets approved for DealerELITE. To maintain the integrity of DealerELITE, tell us what you will have to offer once a dealerELITE member?
I am a true 'car guy' at heart. I am an automotive writer and author (MODERN SPORT CARS - Barnes & Noble) with extensive experience in sales, service, and CSI initiatives for dealer groups for well over a decade. My car business experience, as well as a passionate work and leadership ethic sharpened Marine Corps at Johns Hopkins University give me a unique ability to thrive in virtually any situation.

The grandson of an automotive factory worker, I grew up in Michigan near the Motor City and finished high school in Nevada. I spent seven years in the Marine Corps as a writer and editor, winning many awards for photography, writing and editing. In addition to my work with in the auto industry, I am an automotive book author and freelance automotive writer for several publications.

What led me to the auto industry is simply this: I love cars. I have raced stock cars and sports cars and competed in Land Rover off-road competitions in Vermont and Colorado. He has worked as a pit official for the 24 Hours of Daytona and 12 Hours of Sebring, and a pit crewman for Indy car and a Hooters Pro Cup stock car races. He has served as a manager of both sales and service for one the largest luxury car groups in the world.

Tom LaPointe's Blog

PHOTO for a SMILE - George Carlin' wisdom of the road

Posted on May 11, 2013 at 12:53am 0 Comments

Take a quick moment to laugh at this simplistic reality of most people on the road.

Check out Jeff…
Continue

How to increase ROI with Auto Dealership Live Chat Support Software

Posted on April 28, 2013 at 1:34pm 0 Comments

Research indicates that buyers will only visit about three dealerships IN PERSON before taking delivery of their new car, but they may shop dozens online. How do you make sure your store is one of the few they visit? Connect with them using a live chat support…

Continue

5 Must-read books for aspiring salespeople

Posted on March 23, 2013 at 3:00am 0 Comments

Each year thousands of new-hires sit through a dealer’s orientation and basic skills class to learn how to sell cars. In many cases that is the full extent of focused training they will receive in a career that will be an exception if it passes the 6-month mark.  Even the ones who survive are likely to end up with one year of experience many times, rather than…

Continue

3 Tips to leverage family bonds in marketing like this AMAZING Subaru ad in Japan

Posted on March 11, 2013 at 1:01pm 0 Comments

What an amazing video! Here is proof that compelling imagery can elicit deep emotion. By capturing the essence of father / son conflict and their mutual passion for cars, this Subaru ad connects with viewers on many levels.

Now is a good time to look at your marketing to see how you can use emotion to connect…

Continue

Comment Wall (1 comment)

You need to be a member of DealerELITE.net to add comments!

Join DealerELITE.net

At 7:27pm on September 19, 2012, David Long said…

Welcome my brother!

 
 
 

This Month's AS Magazine

Please Support DealerELITE Sponsors

TOP 5 Contributing Members This Week

1. Mark Tewart

Lebanon, OH, United States

2. JD Rucker

Ladera Ranch, CA, United States

3. MANNY LUNA

Spring, TX, United States

4. Bill Cosgrove

Harrisburg, PA, United States

5. Lois Burak

Bensalem, PA, United States

Please show your support for dealerELITE sponsors

Please Show Your Support dealerELITE Sponsors

Training Solutions

Chris Saraceno Recommends Service Turn

dE Social

Follow dealerELITE on Twitter
Join dE on LinkedIn

© 2013   Created by DealerELITE.

Badges  |  Report an Issue  |  Terms of Service