""Every dealership has a receptionist"
Mike - this is incorrect.I call many dealers - and often visit - and the percentage is probably about half. In better stores the receptionist cannot leave her station without having someone…"
"The Tesla robot was blinded by the sun but still proceeded because it did not have "skin-in-the-game". The driver committed pilot-error for trusting it too much. And the professional truck driver for not realizing that oncoming traffic was…"
"Monkeys is right !
Dealers are ADVERTISING for know-nothing monkeys ! To underscore Jim's point ;
I saw this one today. If someone was trained by Ford or Lexus - Ziegler or other trainers - AutoNation or Carmax --- it is…"
"Mike -.Loyalty service requires giving customers reasons, not just weak website pages about "factory authorized blah blah".Give me a reason to get my Winter tires at the dealer instead of Tire Rack. "
"Congratulations. A top-quality newsletter can exceed the quality-and-quantity of content of the dealer's site - which tends to be mostly static. Most "newsletters" are nothing more than e-blasts of seasonal sales specials. "
"Many dealers seem to be "philosophically" against tools that replace HR sales drudgery with I.T. Even today many have never or rarely sent an e-blast - and certainly most salesmen haven't. Maybe there is something very…"
"Aubrey - Your insights into this are most impressive - but the problem - in the real world - is that it requires "mission specialists" that remain un-wlecome within a generalist culture that has failed to create the positions -…"
"I have seen some salesmen get medals for doing things ( such as having their own websites ) that gets them fired at other stores.What one calls a competitive-edge another calls unfair. Proceed with caution. This is especially true with big…"
""it’s a dealership not a marketing firm"
Aubrey - That is true in most cases - although top dealership do have someone - even departments dedicated to do this - not salesmen wearing another hat -they are…"
Happy Sunday Steven, Hope you had a nice Thanksgiving. I worked through mine, but I'm not a big "Turkey lover" to begin with and my wife was in AZ celebrating it with her sister. Anyway, I knew I wanted to take time over the weekend to write you Periodically reflecting back on your situation that we discussed during our phone conversation, I'm curious as to what's happening with you. I have noticed that you haven't updated your bio here. Hey, it's easy to do and, as I mentioned, you certainly have a story to tell. Are you doing OK? Are you keeping optimistic and building a plan? My cell # is (714) 457-8287 or you can email here on DE or at email@example.com.
Now we're friends, huh? OK, got it! My email is firstname.lastname@example.org. There's no "b" after brian, at least not in my address. One comment... On your last post when you mentioned the "3 Ms" (wrong salesman, wrong money, wrong car), wouldn't that make more sense if it were the "3 Ws"? And, thanks for the "more contact points" suggestion. I just put it on my TTD list as a priority.
Is a pleasure talking with you, how is everythig with you? I am Martin Iyanam. I picked interest on you after going through your short profile and deemed it necessary to write you immediately. I have something very vital to disclose to you, but I found it difficult to express myself here, since it's a public site.Can you please get back to me via my private email: ( email@example.com ) for the full details.
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