Featured Blog Posts – April 2011 Archive (31)

Appreciation is a Verb

 

Appreciation: (n) an expression of admiration approval, or gratitude

 

I was sitting in my loft office (Yes, it's very necessary for me to call it this. It makes me feel pretty. Pretty awesome.), and one of my clients' relatives came into the office. He said, "You know, Joey really loves your…

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Added by Katie Colihan on April 30, 2011 at 4:04pm — No Comments

Shetterly's Three Laws of Social Media

) Be social Wherever two or more of your customers are gathered, so should your dealership be there also (to paraphrase), and that applies to social media.  And, if you're not there personally yourself, too, get on Facebook NOW--having a business page and not being on Facebook…

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Added by Keith Shetterly on April 30, 2011 at 3:30pm — 4 Comments

Failure Is Never Final!



Failure doesn’t mean you were dump to try; it means you had courage to explore and experiment to see what would work and what would not.

Failure doesn’t mean you don’t know how to make decisions; it just means you have to make another decision.

Failure doesn’t mean you’re a failure… It does mean you haven’t succeeded yet.

Failure…

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Added by MANNY LUNA on April 29, 2011 at 6:00pm — 3 Comments

Clicks, Rings, Revenue: The Digital World Demands Good Phone Skills



Why Phone Rings Still Equal Cash Register Rings

By Jon Quade "King of the Phone"

“May I have your attention, please: the Internet has not…

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Added by The Cobalt Group on April 29, 2011 at 4:04pm — No Comments

Do What You Say You're Going To Do

I woke up to an e-mail from my awesome boss and president of the company that I work for. He asked me where I've been, if I was working somewhere else, and what was going on. Basically he was feeling (rightfully) ignored.

 

It made me take a step back and realize that yes, there were some technical errors on my end, yet the bottom line was that I offer…

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Added by Katie Colihan on April 29, 2011 at 12:51pm — No Comments

Search Preview in PPC Ads: What Does It Mean for Your Campaigns?

You’ve probably noticed the little magnifying glass next to Google search results. When you click it, you see a preview of what the site looks like. Google has recently added this preview feature to paid search results as well, letting people get a glimpse of your page before even clicking the link. What are the implications of this new feature for automotive advertising search… Continue

Added by Paul Potratz on April 28, 2011 at 3:30pm — No Comments

Are you Ready to Rock?

What if a Hall of Fame autosales person was willing to work with your managers, your sales and fixed operation people for one week, free?

 

Would it make it any better if that person was also one of the internet sales pioneers in the Auto industry?  With sites that generate over 35 Million dollars yearly under his belt.

Top off with this:  His internet marketing campaings bring his clients hundreds of new prospects, a full digital presence and a couple hundred thousand…

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Added by Craig Darling on April 28, 2011 at 3:26pm — No Comments

7 Tips for More Effective QR Code Promos

My blog post on QR codes generated the highest number of comments of any recent posts.  There is a tremendous amount interest among marketers looking to use QR codes in a vast array of marketing applications - from business cards to use on race cars to in store merchandise tagging.…



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Added by Volker Mendritzki on April 28, 2011 at 11:48am — No Comments

Reputation . . . "Managed"??

“Reputation Management” (RM)??  I was part of the first group of folks who started using this term, as far as I know, and I have come to strongly dislike it:  A great reputation is created with great customer service; it isn’t managed.  However, if, by RM, you mean that you need to let the world know about your great reputation that you get from…

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Added by Keith Shetterly on April 28, 2011 at 11:30am — No Comments

Digital Finesse

Compare the automotive industry from only a year ago to today or from ten years ago to today and we all will have the conclusion and understanding that this industry is ever changing and evolving.  No longer is the car standing on the lot at a dealership a guarantee for a sale and no longer can you just stare out the window of a dealership waiting for business.



Digital shopping and digital living has created a very unique challenge for dealers. It now makes your…

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Added by Lizelle Landino on April 28, 2011 at 10:03am — 5 Comments

How To Generate Leads, Even While You're Sleeping!

 



Hey what’s up? I wanted to share this powerful lesson with you today.  You see I am a father and husband and a busy man at…

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Added by MANNY LUNA on April 27, 2011 at 8:30pm — No Comments

Shetterly's Three Laws of Reputation

1) Reputation is advertising.  Good or bad, you don't buy it, but you pay for it one way or another.

 

2) Reputation begins with customer service that people must talk about.  If you fail at great customer service and you fail to be talked about positively,…

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Added by Keith Shetterly on April 27, 2011 at 8:30pm — 13 Comments

10th Digital Dealer Conference “Back To The Future” SCVNGR Prize Winners

Thank you to everyone who participated in the 10th Digital Dealer Conference & Exposition “Back to the Future” SCVNGR promotion!

It was not only designed to be a fun way for attendees to interact with the conference but also to introduce attendees to the power of location-based marketing. We hope you enjoyed it and thought it was fun.

First a few statistics:

  • We had 116 people participate
  • There were 24…
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Added by Arnold Tijerina on April 26, 2011 at 9:00pm — No Comments

So You Have a Red Flags Program – Now What?

The new federal regulations that went into effect this year have added to the never-ending compliance requirements that dealerships have to deal with. Fortunately, most dealers have found that the Risk Based Pricing Notice and updated Privacy Notice requirements are pretty easy to handle. Utilizing the Credit Score Disclosure exception to Risk Based Pricing Notices and using the New Model Privacy Notices is relatively simple – just a few more forms to add to the pile. The Red Flags Rule is…

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Added by Jim Radogna on April 26, 2011 at 8:40pm — No Comments

Internet Battle Plan V Seminars and Workshops for Car Dealers, GM's, GSM's and ISM's

Jim Ziegler, Ralph Paglia, Larry Bruce and VinSolutions Host "Internet Battle Plan V"

Atlanta, GA: Top automotive industry trainer Jim Ziegler presents a dynamic super seminar event to help auto retailers meet fiercely competitive marketing challenges in today's high-technology retail environment. This major automotive learning opportunity will be held in Kansas City on May…

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Added by Ralph Paglia on April 25, 2011 at 11:43am — No Comments

Ode to Car-People

 

     Vilified, customers petrified of an industry wrought with ne’er-do-goods;

Loathed and convicted of wrongs committed by others- perhaps we’re misunderstood?

What appears to me is an honorable, loyal sister and brotherhood.

Apologizing for the sins of others enduring the scorn and disdain;…

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Added by Brad Alexander on April 25, 2011 at 2:30am — 3 Comments

AutoTrader Press Release - New Cars

 

PRESS RELEASE

Media Contact(s):  Mark Scott

404-568-7905 (ph), 404-435-2047 (cell)

mark.scott@autotrader.com

 

NEW ADVERTISING CAMPAIGN HIGHLIGHTS AUTOTRADER.COM’S LARGE SELECTION

OF NEW CARS FOR SALE ON SITE

 

Brand New TV Spot Borrows Imagery from AutoTrader.com’s Heart…

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Added by DealerELITE on April 23, 2011 at 11:30pm — No Comments

4 Tips to Consider Before Outsourcing Social Media

Let’s face it, every dealership is looking for short cuts to help manage Social Media more efficiently and effectively.  One option is to outsource your dealership’s Social Media to someone who can take care of certain tasks for you.  Social Media still requires your participation and any task that doesn’t…

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Added by Kathi Kruse on April 22, 2011 at 12:02pm — 2 Comments

Check out the line up for the up-coming Car-Guy TV Network!

What if we had an all car-guy tv network? I will say that this is in no way meant to offend. It is all just good natured fun and I hope we can all laugh at ourselves. If it offends, please accept my apology. Also, check your card, you may not be a car-guy after all.

 

All Auto TV Network Program Line-Up

 

5 -6 AM: Morning Prayer- Brad Alexander and Craig Lockerd open with morning devotions and discuss today’s…

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Added by Brad Alexander on April 21, 2011 at 11:00pm — 5 Comments

Virtual Duct Tape in a Global Economy

When a friend posted this picture on Facebook, first I laughed and thought back to those crazy college days with pranks and practical jokes involving duct tape.  Then my thoughts wandered into the humor of my adult life, where I joke about things being held together with duct tape and Popsicle sticks.  Then it dawned on me there is another meaning to…

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Added by Stephanie Young on April 21, 2011 at 1:00pm — 7 Comments

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