September 2011 Blog Posts (164)
Which Event Should I Attend This Fall?
I've been seeing a lot of posts lately about upcoming fall conferences and events. These posts are typically not altruistic. They're written by people with vested interests in specific events, whether that's because they're a speaker or they're the host. Now it's our turn.
For people interested in learning and are considering attending one of these events and aren't sure which to attend, I've created a graphic comparison of the three events specifically being held in October 2011 that…
ContinueAdded by Arnold Tijerina on September 1, 2011 at 10:00am — 5 Comments
Knock yourself Unconscious!!
When we all first started our careers in the automotive business, we began to learn the basics of our jobs.
We all learned different skills such as, greetings, fact finding, product knowledge, the steps to a sale, word tracks, phone skills, prospecting and networking skills, closing skills, follow up skills and so on.
We all got better…
ContinueAdded by Jim Kristoff on September 1, 2011 at 9:47am — 19 Comments
One on One With A Car Dealer, American Style...
By Todd Vowell, CEO, Buy Mail Direct Inc
Every now and then, you have one of those conversations that just "effects" you in ways you can't explain. In the past 30 years, I have talked with at least 10,000 Car Dealers, GM's, and GSM's. But for some reason, some conversations just grab you in ways it…
ContinueAdded by Todd Vowell on September 1, 2011 at 9:33am — No Comments
Warranty Administrator productivity...
Here is a question for Service Managers and/or Fixed Operations Directors: How much time do you spend reviewing your warranty department on a daily basis? If you are performing the tasks and duties that are the responsibility of your warranty administrator, then you need to re-evaluate who you have in that position. Are you simply assisting with those duties? Have you placed too many other tasks upon your warranty administrator? (i.e. cashiering, phone operator, service drive assistant,…
ContinueAdded by Christopher Akin on September 1, 2011 at 7:50am — No Comments
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