All Blog Posts Tagged 'Basil' (2)

From the NCM Institute: How to Convert Auto Dealership Objectives and Goals into Results

Written By: Joe Basil

We just returned from a 20 Group meeting and it was the most invigorating workshop we have ever attended. We completed an assessment of our dealership operations and identified major sales and profit opportunities in all departments. We have benefited from the extensive experience of our facilitator and fellow members. We had the opportunity to compare our operation to other…

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Added by Garry House on April 9, 2013 at 8:00am — No Comments

NCM wants to know how do you respond to: What’s your job?

A top 10 nationally-ranked auto dealer called me recently and asked me to do an assessment. I said no problem, I’ll send the list of schedules that I need from your controller and we can get started. The dealer responded no, not that assessment, the management assessment that we did two years ago. Based on the urgent tone in his voice, I asked, “Tell me what’s going on?” The dealer explained that in 2011, the store had a record year in volume, market share and net profit. Based on that year,…

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Added by Garry House on February 5, 2013 at 3:30pm — 4 Comments

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