Some say that a dealer doesn’t need overnight chat operators because some research shows that only 10 percent of dealership web traffic occurs between midnight and 8 am. They estimated that with a 3 percent chat rate that would extrapolate to only 15 chats per month with 5,000 visitors. Here’s why even if those figures are accurate,…Continue
Added by Tom LaPointe on June 18, 2013 at 2:51pm — No Comments
Research indicates that buyers will only visit about three dealerships IN PERSON before taking delivery of their new car, but they may shop dozens online. How do you make sure your store is one of the few they visit? Connect with them using a live chat support…Continue
Added by Tom LaPointe on April 28, 2013 at 1:34pm — No Comments
What an amazing video! Here is proof that compelling imagery can elicit deep emotion. By capturing the essence of father / son conflict and their mutual passion for cars, this Subaru ad connects with viewers on many levels.
Now is a good time to look at your marketing to see how you can use emotion to connect…Continue
Added by Tom LaPointe on March 11, 2013 at 1:01pm — No Comments
CarChat24 receives a "Top Rated" Award for Dealer Satisfaction in Chat Products CategoryContinue
Added by Tom LaPointe on March 5, 2013 at 1:26pm — No Comments
Thoughts and prayers are with fans and…Continue
Added by Tom LaPointe on February 23, 2013 at 5:30pm — No Comments
Shoppers are looking at MORE MODELS in their quest for a new car, according to the annual "Avoider Study" by J.D. Powers. Their 2013 data show buyers consider an average of 2.13 new vehicles during their shopping cycle, up from 3.1 in 2012 and 2.9 in 2011.…Continue
Added by Tom LaPointe on January 31, 2013 at 2:00am — No Comments
As each customer walks into a showroom, salesperson’s heads immediately go to the door. Their heads start spinning and kicking into “sales mode”. Maybe they have a pre-loaded script in their heads of what they say. Maybe they fly by the seat of their pants. The end goal is always the same; to sell the customer a…Continue
Auto Dealer Chat Software is a Game Changer
Some technological advancements are designed to make life considerably easier. Other technologies not only simplify life, but also serve to boost revenues for the companies that adopt them. Quite often being first to implement a new technology comes with a myriad of significant benefits. We see this…Continue
Added by Shereef on July 1, 2012 at 7:30pm — No Comments
The CarChat24 beta test is almost ready to go and we would like to invite you to participate!
We are now looking for enthusiastic early adopters to participate in our beta to help us find bugs, give feedback and feature suggestions to improve our product.
What Are the CarChat24 Beta Program Details?
CarChat24 will provide hosted Free Advanced Auto Dealer Chat Software for (“All Car Dealer’s NEW or Used”) after final Beta testing. Expected release in late January to early February. Hosted Advanced Chat software designed for Car Dealers FREE!
Anyone interested in this always free version should go to the appropriate URL below to register. Once we launch we will send…Continue
I've been known to buy things that I don't need.
I'm not a hoarder. You won't see me on A&E, at least not yet. I prefer to call myself a "Supporter of a Good Salesman."
That being said, I'm a tough girl to sell. I have years and years of bad relationships and mommy/daddy issues that can attest to this. Also a monthly visit to a therapist who will state in a court of law, that I don't buy it…Continue
No matter your dealership location, franchise, size, or overall rating, you probably will agree that the success of any dealership is measured in the number of sales. In order to obtain sales, you depend on a combination of repeat business, referral business, and of course, automotive lead generation.
With repeat and referral business, there really is no secret to it – other than having a good amount of follow up, and capitalizing on the things that make you different…Continue
Added by Shereef on January 14, 2011 at 10:49pm — No Comments
Click on the link below to view the 2nd week results posted by the three dealers participating in the study.
Added by Shereef on September 17, 2010 at 1:17pm — No Comments
Results have been posted by the three participating Dealers. Click on the link below to see the results, and feel free to comment :)…Continue
Added by Shereef on September 9, 2010 at 6:18pm — No Comments
1. Enhance Customer Experience. Most car shoppers dread the experience of drudging to the local car dealership to shop for a vehicle. There is a preconceived notion that car buying is a difficult experience. The solution for shoppers to obtain basic information without having to interact face-to-face with a salesman is Internet shopping. That’s right. Car shopping has gone online and shoppers are using your website and…Continue
You’ve received phone calls from automotive live chat providers. You’ve read the articles in dealer magazines. You’ve seen the postings on dealer message boards. You’ve made the decision to give the new craze a whirl. Maybe you want to reach out and see who is visiting your website. Maybe…Continue
We are looking for 5 Dealers that will share their results here on the Dealer Elite forum. CarChat24 will provide 2 months of free 24/7 fully staffed live dealer chat support, and the leads/appointments our service will produce.
What you can expect: A minimum of a 50 to 60% increase in your current website lead conversion, More Sales Leads, Sales Appointments,…