AS AN EXECUTIVE MANAGER, WHAT DO I EXPECT OF MY TEAM?

My concepts include management is every manager's job description. Every manager is a specialist with a specific area of responsibility BUT anytime something needs to be handled, it is YOUR responsibility.…

Conversations about digital retailing in the automotive industry tend to center around two things: customer experience and an increase in sales volume. But some dealers feel that it just leads to decreased margins on the front-end in the “race to the bottom,|” and that face-to-face interaction will end in more revenue – whether that's in the front or the back…

In the last seven years, new vehicle gross margins have declined from four percent to two percent. If that pace continues, profit margins will be wiped out by 2025. It appears that the front-end grosses dealers enjoyed 10 or 15 years ago are never coming back.

F&I profits have made up for some of these lost profits, but this trend is not…

Dealer Marketing Service is a San Francisco Bay Area agency representing companies that provide service contracts and other Finance Office products to new and used car dealers.  I am looking for someone to assist me in servicing my existing dealers and to call on other dealers to generate new business.  We represent truly outstanding F&I companies and products.  I will train you for success.  Unlimited earning potential with recurring commission.

Applicant must be well…

The Emergence of the Digital Dealership

Over the years I’ve helped numerous sales and service departments evolve to meet the needs of today’s tech savvy digital shoppers. While none have been bold enough to launch a completely digital sales process, it’s certainly on their radar as most of them realize they will have to change in order to survive.

So why isn’t F&I evolving?

Want to make enemies in an F&I…

Don't allow your Finance Department to become average and never take the department to the next level..We often times say, It's as good as it  will get with the staff we have....your staff may have the potential but simply may need the correct coaching!! We consistently send the Finance Department to every Training Seminar and spend money for hiring the best trainers in the business....9 out 10 times..your staff hears the same exact material that they heard at the previous…

As a dealership owner and manager you spend a significant amount of time focused on the number of cars sold and gross profit this month. Many financial reports and statements are based on monthly calculations of gross vs expenses, so if you are spending money on advertising this month you need to produce results this month. Direct response advertising is designed to do just that; spend the money today to produce results today. A direct response campaign motivates the viewer to take an action…

NEWSFLASH: Consumers are tired of wasting 3-5 hours of their lives buying a car.

The average prospect today has done more than 19 hours of research before they ever set foot on your lot; so they know what they want to buy, they just don’t want to spend an entire day buying it from you.

Recognizing the need for speed, some dealerships have done a decent job of abbreviating their Road to the Sale for many customers: getting them from the Meet & Greet through the…

In a nutshell, the best auto leads are contacts for a high profit, high conversion vehicle shopper, with the highest profit margin. Part of defining the best car leads for dealerships, however, is also determining what they are not.

Quality Auto Leads Are Productive…

Auto Credit Financial is the nation’s most effective source for automotive credit financing. By seamlessly connecting buyers and dealerships, founder and CEO Mark Hergert makes the car-buying process easier than ever.

The story of Mark Hergert and Auto Credit Financial, however, is not one of constantly smooth times. It’s a story of hard work, innovation, and risk-taking, but above all else, it’s a story of perseverance.…

EMBRACE CHANGE

            The glass ceiling for women’s acceptance in the finance industry was shattered over a decade ago.

            According to the 2012 Catalyst Census of Women Executive Officers and Top Earners, which counts the number of women in upper management in Fortune 500 companies, women comprise over 18% of all executive officers in the finance industry, and 19% of board directors in the finance and insurance industries…

AutoNation USA, the #1 publicly-owned automotive retailer, opened its doors as a mega “one pricing” pre-owned operation in 1997. It built elaborate showrooms; county records show one was 218,000 square feet. The showrooms included a café, a playroom and an aftermarket display platform.

Kiosks with computers were placed throughout the store enabling consumers to efficiently check out in-stock inventory or to submit a loan application. Customers were greeted at these kiosks by…

AutoNation USA, the #1 publicly owned retailer, opened it’s doors as a mega “one pricing” pre-owned operation in 1997. It built elaborate showrooms; county records show one was 218,000 square feet. The showrooms included a café, a playroom, and an aftermarket display platform.

Kiosks with computers were placed throughout the store enabling consumers to efficiently check out in-stock inventory or to submit a loan application. Customers were greeted at these kiosks by F&I…

SUPER F&I FRIENDLY - SUB PRIME $2000 VSC, $800 GAP

NOW ENROLLING DEALERS IN PA 

          Global Lending Services      www.glsllc.com

$100 million in committed capital, plus secure line of additional debt, to support anticipated growth. 

• Approving 50-60% of all Applications…

At the conclusion of the NCMi webinar on “Finding the Missing Pieces to Improve Service and Parts Gross Profit,” one of the attendees questioned our recommendation as to the necessity for sub-accounting for automotive dealerships. Robin Cunningham, the NCM Institute faculty member who presented the webinar, suggested that our next Up To Speedarticle attempt to clarify this recommendation. So, here we go!

A meaningful sub-accounting process is a primary ingredient of…

By Autumn 2003, I had (a meager) seven years of Internet Automotive success under my belt.  I was managing a nine-franchise Internet Sales Department that encompassed five rooftops in Portland OR and Vancouver WA.  New Car sales were really starting to get brutal.  Every other conversation…

http://hyundaicarsrosenbergtx.com

VL Automotive…

Dozens of newly created automated menu systems are popping up on Internet sites and

through sales vendors claiming their use will vastly increase dealer profits

while limiting liability. Of course each system is “the best one available!”

Can you believe the advertising…

For most dealers nationwide, a one-pricing sales strategy is a tough concept to accept. To even

suggest that their sales staff should be given the authority to finalize every

transaction at their desks and include the menu presentation without sending

any customer into “the box” is heart-stopping for them. What about banning the

F&I office altogether?…