Auto Credit Financial is the nation’s most effective source for automotive credit financing. By seamlessly connecting buyers and dealerships, founder and CEO Mark Hergert makes the car-buying process easier than ever.

The story of Mark Hergert and Auto Credit Financial, however, is not one of constantly smooth times. It’s a story of hard work, innovation, and risk-taking, but above all else, it’s a story of perseverance.…

Drive up to a dealership and you will most likely see a lot lizard. Their species is easy to spot. They tend to congregate in front of the dealership, smoking, joking, complaining and waiting to wait on someone. Notice I said waiting to wait on. These lizards are a curious species in how they tend to look for prey. The professional is a different breed. The professional tends to not wait on much or for long. The professional has goals, a work plan and is too busy taking action…

Two things keep people from being successful: laziness and the lack of leverage. The good news is that neither of these are incurable diseases, but they can be if left untreated. Let’s take a look at both and how to get rid of each one.

Leverage creates the tipping point that gets you moving and taking action. Leverage can come from wants, needs, fear, love, hate and other emotional triggers. All leverage points are good if you channel them correctly, even if they…

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Former General Motors U.S. sales and marketing boss Mark LaNeve has been named chief operating officer at Ford's agency Team Detroit.

Mark LaNeve…

In today’s durable goods market there are two main factors other than the product itself that will ultimately influence the consumer’s purchase decision, regardless of the type of product. These two factors are quality of service and customer satisfaction. Turning the consumer from a potential customer to a loyal customer is a complex process. The business through…