All Blog Posts Tagged 'Mark' (6)

How Mark Hergert, America's Credit Guru, Is Once Again Defining the Industry!

Auto Credit Financial is the nation’s most effective source for automotive credit financing. By seamlessly connecting buyers and dealerships, founder and CEO Mark Hergert makes the car-buying process easier than ever.

The story of Mark Hergert and Auto Credit Financial, however, is not one of constantly smooth times. It’s a story of hard work, innovation, and risk-taking, but above all else, it’s a story of perseverance.…

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Added by Mark Hergert on September 24, 2014 at 1:16pm — No Comments

Automotive Sales Training - Are You a Professional Or a Lot Lizard?

Drive up to a dealership and you will most likely see a lot lizard. Their species is easy to spot. They tend to congregate in front of the dealership, smoking, joking, complaining and waiting to wait on someone. Notice I said waiting to wait on. These lizards are a curious species in how they tend to look for prey. The professional is a different breed. The professional tends to not wait on much or for long. The professional has goals, a work plan and is too busy taking action…

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Added by Mark Tewart on February 28, 2013 at 12:30pm — 7 Comments

Action

Two things keep people from being successful: laziness and the lack of leverage. The good news is that neither of these are incurable diseases, but they can be if left untreated. Let’s take a look at both and how to get rid of each one.

 

Leverage creates the tipping point that gets you moving and taking action. Leverage can come from wants, needs, fear, love, hate and other emotional triggers. All leverage points are good if you channel them correctly, even if they…

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Added by Mark Tewart on February 26, 2013 at 2:39pm — No Comments

How To Handle the I'll Think It Over Objection ~ "Learn the art and science of the most common objection in automotive sales"

Go to http://www.tewart.com to receive Mark's Enews FREE and 1st chapter of his book for FREE. 

Follow Mark at: …

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Added by MANNY LUNA on December 17, 2012 at 11:50am — No Comments

Former GM Marketing Chief Mark LaNeve Named Ford Team Detroit COO

Former General Motors U.S. sales and marketing boss Mark LaNeve has been named chief operating officer at Ford's agency Team Detroit.

 

Mark LaNeve…

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Added by DealerELITE on August 3, 2012 at 9:30pm — 2 Comments

Earning Customer Loyalty Through Great Customer Service

In today’s durable goods market there are two main factors other than the product itself that will ultimately influence the consumer’s purchase decision, regardless of the type of product. These two factors are quality of service and customer satisfaction. Turning the consumer from a potential customer to a loyal…

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Added by Mark Odat on February 28, 2012 at 9:00pm — 14 Comments

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Everyday American Heroes Honored with "Pay it Forward" Sweepstakes from JC Whitney

Posted by Crystal Hartwell on April 26, 2018 at 2:45pm 0 Comments



The "Everything Automotive" Company Honors American Heroes Serving Country and Community with a Sweepstakes Featuring Cash, Prizes, and a Trip to Las Vegas to Pick Up a Custom 2017 Ram Truck

 …

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Write Service Podcast: Episode 26- Fearing Your Customer!

Posted by Jeff Cowan on April 26, 2018 at 12:00pm 0 Comments

This week, Jeff discusses another mistake service advisors make: they fear their customer! Whether it is fear of telling them the truth, fear of asking for the sale, fear of a bad survey score, or fear of a heat case, it is a huge problem! Learn…

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Training New Hires - It's Not About Money, It's About Being a Decent Human Being

Posted by Jeff Novak on April 25, 2018 at 4:30pm 0 Comments

Years ago someone shared with me that old maxim "you gotta throw some spaghetti at the wall and see if it sticks".  So it seems that if one flings pasta at the wall, a fully cooked noodle will stick, one that has not finished cooking will not.…

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1960s/1970s Japanese Collectibles See Increased Interest as of Late

Posted by Black Book on April 25, 2018 at 3:35pm 0 Comments

Black Book has some new insight showing increased collector interest in Japanese cars from the 1960s/1970s.  Many of the below cars and trucks were in the “first wave” of Japanese vehicles, and were radically different from the typical large…

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