You’ll have a lot on your mind when you have a serious accident and your car is declared a total loss. You or a passenger might have been injured and require medical care or a period of rehabilitation. You may have to talk to your attorney or to law enforcement personnel about the details of the accident. You’ll definitely have to contact your insurance agent, and there will be a great deal of paperwork in order to make a claim against your insurance, or the insurance of the other driver.…

With the advent of Social - Media why are U.S. Auto Companies still pouring Millions of Dollars down the "Black H***" of C.S.I. Survey Programs ???? This is a Dinosaur approach completely ineffective & a total waste of resources. Dealership level "Time Current Concern Rectification Plans " must be in place 24/7/365. Nothing else is acceptable ....Agree or Disagree ?????? Let's Talk ..........

When I was asked last year to develop a social media marketing service, the first question they asked was whether I already had software in mind or if it needed to be built. I told them that the software had already been developed and it was free. This didn’t go over well at first; they’d always used premium social media…

Do you know the one thing you can do on your dealership's website to increase leads? In this week’s Think Tank Tuesday, I’m going to show you the importance of strong web panels and how they increases customer conversions on your website.

The questions “How do I drive more leads to my website?" and "How do I increase conversions?” are always asked. We’ve done the research so you can implement the strategy in your dealership. You can do it completely free and in house; create custom…

I was amazed to learn that, during the research phase, customers spend 17 to 19 hours, on the internet, before visiting a dealership.  Much of that involves vehicle comparisons but anyone is naive if they don't think that price is a chief consideration.  A recent Cobalt study stated that the average consumer visited eight dealership websites.  These customers tend to be at the bottom of the sales funnel.  At this point, they should have narrowed it down to a…

Does your car dealership have a plan in place for marketing its service center? You need to encourage people to return to your dealership after their vehicle purchase for service, and you also need a strategy to pick up new leads just for service.

13 Tips for Automotive Service Center Marketing from…

The other day I was reading the latest headlines on automotive advertising strategies, and came across this post:

"Porsche Makes Direct Mail Personal…And A Little Bit Creepy"

Have you all heard about this? An ad agency named 'Low Roche' recently helped one of its clients, a Porsche dealership, get a 32% response rate on a 'mailer' -- using some very…

Do You Want More Leads From Your Website? from Potratz on Vimeo.

When we sell something, a verbal thank you is almost automatic – so automatic, sometimes it can be perceived as less than genuine – a “comment on the weather” filler at best.

Should we do more? Of course.

Most of us work extremely hard to bring in new customers and once we do, we’re given an opportunity to begin building a “barrier to entry” for our competitors – a much more enjoyable position than fighting through…

There are people who make a good living off hype and the naivete of others. They see a short window of time when people are still in learning mode or “behind the curve,” and they swoop in with shiny promises bathed in…