Added by David Metter on February 11, 2016 at 12:50pm — No Comments
Good morning Dealer Elite Members,
As i visit retailers of all stripes I find an interesting problem happens again and again. Simply put it prevents the sales, service and part department from creating happy customers and generating more sales service and parts sales as well.
Here are the details:
One: No customer really cares about why a request is not possible.…
ContinueAdded by Ian Nethercott on July 17, 2012 at 9:00am — No Comments
Good morning Dealer Elite Members, True Car is back for a second round.....
As I mentioned in my post last week there are big changes coming in the automotive space. True Car has learned from their past mistakes and hopefully has a little more respect for dealerships this time. Their president a former Nissan executive visited the Auto News office last week and was featured on their site this morning.
Here is the link:…
ContinueAdded by Ian Nethercott on June 25, 2012 at 9:30am — 1 Comment
Hello Dealer Elite Members......
It looks like Auto Trader needs money much like Facebook did a while ago, and you know how that has gone so far!
As I travel around the country ans work with dealers on maximizing leads, traffic and driving more sales I have noticed more and more that dealerships are looking for "FREE" or low cost ways to promote their vehicles. Sites like Craigs's List and kijiji (Ebay), are currently changing the online marketing…
ContinueAdded by Ian Nethercott on June 21, 2012 at 12:30pm — No Comments
Thank You Dealer Elite Members
First of all I would like to thank Dealer Elite Members and others for taking the time to View my last Blog Post, I appreciate it. I was advised at had been viewed over 700 times so far, my sincere thanks to everyone.......
Now we all know the automotive industry needs to move into the 22st century as quickly as possible. Some of you may ask why, when some of the tactics still work.
Well let me give you some examples from…
ContinueAdded by Ian Nethercott on June 19, 2012 at 9:00am — 4 Comments
Good afternoon Dealer Elite Members
Change is one of the only constants in the universe. The automotive world as you all know is overdue for this change as is a number of other retail environments. I was forwarded a very interesting article from a friend today that i think everyone in the automotive retail business should read. BMW who is one of the largest high end car companies in the world is taking the…
ContinueAdded by Ian Nethercott on June 4, 2012 at 5:00pm — 20 Comments
Dealers Use Hollywood Premiere to Improve Customer and Employee Satisfaction
Car dealers are participating in the premiere of a major Hollywood film in an effort to improve their customer and employee satisfaction and loyalty. Dealers in New York City and Los Angeles are hosting the premiere for the award-winning film, The Might Macs, a major motion picture that was executive produced by Sean Wolfington. Wolfington and David Boice are the owners of…
ContinueAdded by DealerELITE on October 15, 2011 at 9:14am — 1 Comment
John Miller | John Christopher Miller
Added by John Miller on July 28, 2011 at 1:00am — No Comments
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