All Blog Posts Tagged 'automotive' (992)

Making the Case for Texting Consumer Recall Notices

Technology has made a huge impact upon our modern …

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Added by Chris Miller on November 21, 2017 at 10:06am — No Comments

Sometimes It’s the Small Things that Matter Most

In building customer loyalty…

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Added by Mike Gorun on November 21, 2017 at 9:45am — No Comments

Marketing vs. Content: It’s a Matter of Perspective

In a world filled with noise, companies large and small are competing for consumer attention…

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Added by sara callahan on November 16, 2017 at 9:41am — No Comments

Putting the “R” Back in CRM

Too often, …

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Added by Scot Eisenfelder on November 16, 2017 at 9:16am — No Comments

Warranty Claims and Internal Debits: Stop the Madness!

Let’s cut to the chase. Internal debits from warranty claims are costing dealerships $100,000+ a year. And, with larger high-volume dealerships, this amount can be…

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Added by Ujj Nath on November 13, 2017 at 9:37am — No Comments

Master Video Fundamentals Before Going Social

When I talk to dealers about video marketing, one question I get asked a lot is "What about social?" In particular the marketing folks want to know what types of videos…

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Added by Timmy D. James on November 9, 2017 at 9:28am — No Comments

Preparing for Autonomous Vehicles

For many, autonomous vehicles are synonymous with ride sharing and hence reduced fleet size…

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Added by Scot Eisenfelder on November 9, 2017 at 9:10am — No Comments

The Key to Modern Customer Loyalty

As times change, so do consumer desires. What hasn’t…

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Added by Mike Gorun on November 7, 2017 at 9:53am — No Comments

The Data Doesn't Lie: Shocking Discoveries In Automotive Attribution

Written by Steve White and David Metter…

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Added by Steve White on November 7, 2017 at 9:38am — No Comments

Affinitiv CEO Scot Eisenfelder Challenges Auto Dealers That Service Absorption is a Dangerous Number

Auto dealers would be better served if outdated metric was retired and replaced with a focus on service revenue per units-in-operation …

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Added by Scot Eisenfelder on November 6, 2017 at 9:38am — No Comments

How to Spot a Process Breakdown

Have you ever suspected that a process is broken, but you're not sure what to fix? Every dealer has…

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Added by Kip Miles on November 3, 2017 at 9:39am — No Comments

Service Absorption is a Dangerous Number

Service absorption is one…

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Added by Scot Eisenfelder on November 2, 2017 at 8:43am — No Comments

Holidays are the Perfect Time to Nurture Loyalty

It’s beginning to look a lot like the holidays. I…

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Added by Mike Gorun on October 31, 2017 at 9:34am — No Comments

Forget Millennials, Here Comes Generation Z

Just when you thought you grasped how to talk to the Millennials, Generation Z started to arrive. Born between 1996 and 2010, this new generation is poised to disrupt the retail and business world as the Millennial generation starts to enter middle age.

Fearfully known as “…

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Added by Staff Writer on October 30, 2017 at 11:00am — No Comments

To Improve Customer Experience, Employees Must Own It!

Today’s consumers are fickle and more demanding than ever. Why wouldn’t they be – they have countless…

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Added by Chris Miller on October 27, 2017 at 10:22am — No Comments

“Talking” to Millennials: How to Speak Their Language

I was recently asked my thoughts a…

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Added by Scot Eisenfelder on October 27, 2017 at 10:03am — No Comments

ELEAD1ONE Inbound Call Center Delivers 70 Percent Service Appointment Set Rate for Gettel Automotive Group

Customer Experience Improvement Drives 15 Percent Increase in Fixed Ops

Atlanta, GA – October 23, 2017 -…

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Added by Bill Wittenmyer on October 27, 2017 at 9:30am — No Comments

The Dominance of Video Marketing for Business

As video continues its quick rise it …

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Added by Timmy D. James on October 26, 2017 at 9:08am — No Comments

5 Tips For Managing Your Teams

When you're responsible for managing employees, it's important not to slip into a habit of managing…

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Added by Bill Wittenmyer on October 25, 2017 at 9:30am — No Comments

Why I Still Write About Process (and Why You Should Care)

Yesterday, I posted a short article about perfecting the automotive internet sales process and a LinkedIn connection asked, “Why do you still write so much about process?”

Why I Still Write About…

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Added by Steve Stauning on October 25, 2017 at 7:19am — No Comments

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DealerELITE created this Ning Network.

Blog Posts

Record Weekly Decline for 2017

Posted by Black Book on November 22, 2017 at 11:27am 0 Comments

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. …
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What's Your Impact?

Posted by Rob Gehring on November 22, 2017 at 9:30am 0 Comments

All of us have individuals in our lives that for better or worse impact who we…

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Handy Tips for Car Scratches and Repairs

Posted by Simon Hopes on November 22, 2017 at 2:14am 0 Comments

Cars and other automobile have today become a necessity rather than a luxury as would have been an earlier perspective. Hence, people do not have to think twice when it comes to maintenance and related work for their automobiles. Yet, auto…

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Points to Consider Before Making a Career as Auto Electrician

Posted by Mark Simon on November 22, 2017 at 2:02am 0 Comments

Career is a long-term and needs to be chosen after considerations. You might like one profession, but you have to love it from the core to make a career out of it. So, the next time you are trying to make it big, it…

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