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All Blog Posts Tagged 'compliance' (26)

Selling a Vehicle is a Breeze without SSN or DOB

One of the biggest issues facing dealerships in the sales process is compliance. There are a number of pitfalls dealers face. Many of these have to do with “transparency.” This basically means being certain the dealership personnel treat everyone the same -- especially when matching them up with the correct financing.…

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Added by Ken Luna on January 25, 2016 at 7:00am — No Comments

My Accountability Secrets Along with a Results-Driven Report for Your Use

As a dealership manager it can be difficult to get participation and buy-in from your team. During my many years as a general manager, I found that one of the simplest and most effective ways to get a team to work towards a common goal is through accountability. Accountability (when managed lightly) can create…

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Added by Joe Orr on September 23, 2015 at 7:30am — 2 Comments

Should Dealers Embrace Personal Branding – Or Control It?

In this highly regulated industry, there has been some recent debate as to if dealership salespeople should be allowed to establish and control their own personal branding.

 

In the past, personal branding by salespeople was geographically restricted, simply because the technology didn’t exist to go much…

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Added by Paul Moran on July 17, 2015 at 10:30am — 7 Comments

Recall Fatigue: The Time to Act Is Now

The National Highway Traffic Safety Administration has been battling with lawmakers in an effort to gain additional funding in order to handle – amongst other things – the 33.8 million Takata airbags recalled. In the most recent hearing, the NHTSA Administrator, along with several senators provided…

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Added by Chris Miller on July 10, 2015 at 8:51am — No Comments

Increasing Recall Compliance Efforts Gets Political

A recent article on The Hill.com detailed how the Alliance of Automobile Manufacturers is teaming up with a Republican pollster to survey Americans on why they don’t bring in their vehicles…

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Added by Chris Miller on May 6, 2015 at 8:37am — No Comments

Don't Get An EMV-ready Credit Card Terminal Until You've Seen This

Don't Even Think Of An EMV Terminal Until You've Seen This First!

First of all I'd like to suggest you stop using credit card terminals altogether - and this is a perfect time to get rid of them ... but more on that below. First, let's answer this question -

What is…

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Added by Virgil Stanphill on April 10, 2015 at 12:30pm — No Comments

Jim Radogna: Avoiding the Eye of Mordor in Social Media

Just like in the blockbuster series “The Lord of the Rings”, the Eye of Mordor is always open. Until now, its focus has been on larger battles and more interesting things. Then a Hobbit found a golden ring and slipped it on his finger. And the Eye started paying attention to this…

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Added by Arnold Tijerina on December 22, 2014 at 8:45am — No Comments

The FTC Strikes AGAIN - What a Surprise!

The Federal Trade Commission started the year by making a major statement regarding how they feel about questionable auto dealer advertising practices with their…
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Added by Jim Radogna on December 18, 2014 at 7:00pm — No Comments

FTC Social Media Ruling Puts Businesses on Alert

It’s no secret that the FTC has been monitoring brand usage of social media. The hammer finally fell when the FTC ruled last week that companies and agencies utilizing social media must include disclaimers. This is regardless of the social media platform and whether or not the account is a brand account, an agency…

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Added by sara callahan on December 5, 2014 at 9:00am — No Comments

When Google Attacks

On August 6, Google announced in a Google+ post that they were implementing a feature within Gmail that would automatically place “Unsubscribe” links to the top of any emails that include them. This has caused many email marketers to scramble and some are getting very nervous. While Gmail is the most popular email…

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Added by Kenny Alward on August 12, 2014 at 9:31am — No Comments

Federal Judge Decides FTC Can Hold Companies Liable For Data Security

Earlier this month, a Federal District Court judge ruled that the Federal Trade Commission…

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Added by Kenny Alward on April 23, 2014 at 8:58am — No Comments

Mainstream Media Is Making Data Sharing More Transparent and Consumers Don’t Like It

On March 9, the popular television show “60 Minutes” aired a segment titled “The Data Brokers: Selling Your Personal Information”. In the segment, Steve Kroft interviewed various privacy experts who explained how…

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Added by Scott T Joseph on March 18, 2014 at 8:52am — No Comments

Between A Rock and a Hard Place: The Increasing Concern of Data Security

Data security is becoming an increasingly public concern as databases from large retailers continue to be breached and consumer information exposed. Congress is holding hearings this week with top data security professionals to discuss how best to prevent future breaches. The concern is so high that Congress is…

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Added by Scott T Joseph on March 12, 2014 at 4:30pm — No Comments

CBC - A Vendor You Can Trust

Jim Ziglar recently posted the question - How many Vendors is YOUR DEALERSHIP Paying who are Selling your Customer Data to Other Vendors for Cash?

I'd like to comment as a credit report and compliance vendor with access to complete credit data of every applicant that our customers obtain once a credit app is taken and one or more bureaus are accessed thru our application.

The unfortunate part is that this IS happening in an industry that has been hammered over and over again…

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Added by Jeff VanOrnam on November 26, 2013 at 1:45pm — No Comments

Automotive Compliance Consultants to Help Auto Dealers Avoid Pitfalls to Secure F&I Compliance via DealersEdge Webinar

CRYSTAL LAKE, IL, Oct. 15, 2013 – Automotive Compliance Consultants said today that given the era’s new focus on F&I practices, its DealersEdge webinar Oct. 24 is designed to provide auto dealers with tips for ensuring compliant F&I…

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Added by Jim Leman on October 15, 2013 at 10:49am — No Comments

The FTC May Have Just Killed Twitter Marketing For Dealers

Yeah, in the most absurd move ever, the FTC has determined that Twitter is not excluded from regulatory laws requiring full disclosure on products or services. TheWall Street Journal reports that any…

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Added by Arnold Tijerina on March 13, 2013 at 4:40am — No Comments

Doing Mailers and Staffed Events? Look Out For These Red Flags

Since my post last week, Trust Me, I’m Your Vendor, I’m happy to say that some automotive marketing companies have reached out for advice on how to protect their dealer clients from…

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Added by Jim Radogna on January 27, 2013 at 12:58pm — 2 Comments

Trust Me, I’m Your Vendor

The news broke this week about a Louisiana marketing company that has been permanently banned from automobile advertising and marketing in North Carolina. Since Arizona, Iowa, Kentucky, Maryland, Oregon and Pennsylvania joined North Carolina in bringing the case, there will likely be repercussions for the vendor in…

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Added by Jim Radogna on January 18, 2013 at 7:18pm — No Comments

Dealership Defensive Game Plan For The New Year

In many dealerships, the thought of putting together a compliance program is similar to contemplating a diet and exercise regimen: you know it’s something you need to do or eventually it will catch up with you. Like getting in shape, keeping up with regulatory changes can seem like a daunting task – not to mention…

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Added by Jim Radogna on January 12, 2013 at 9:05pm — No Comments

HR Spring Cleaning

by Kathryn Carlson

March is a great time to “spring clean” your personnel files.  It isn’t fun but it is necessary if an employer wants to ensure compliance with record retention regulations.  Annual “spring cleaning” or audit also provides an opportunity to correct any issues prior to an external audit by the government or as part of a lawsuit!  Organized and compliant personnel files will improve the overall efficiency of the department-nobody likes searching for…

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Added by Brian Torrez on March 6, 2012 at 10:24am — No Comments

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Selling the difference

Posted by Rob Gehring on February 10, 2016 at 2:58pm 0 Comments

Walmart sells a bag of M&M peanuts for $.50. If you’re at a service station the price of that same packet of peanuts jumps to one dollar. If you’re at…

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BREAKING NEWS: 2016 U.S. Women’s Car Dealership Report | Insights from Progressive Dealers

Posted by Anne Fleming on February 10, 2016 at 1:44pm 0 Comments

This week, hot-off-the press, we’ve got the 2016 U.S. Women’s Car Dealership Report, showing how progressive car dealerships make a difference in the experiences of women and families. This national report shows what is important…

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LEASE ESCAPE GROWTH HIGHER FOR TOYOTA THAN SCION ON SWAPALEASE.COM

Posted by John Sternal on February 10, 2016 at 11:51am 0 Comments

Swapalease.com, the nation’s largest car lease marketplace, has new data that shows that Scion vehicles were performing adequately on Swapalease.com, and in some cases had better performance than certain Toyota models and other peers. The…

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Sub-Compact Car Values Stabilizing

Posted by Black Book on February 10, 2016 at 11:50am 0 Comments

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes.…

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The features of the real leader

Posted by Myrtle Pilger on February 10, 2016 at 11:30am 0 Comments

Do you want to be truly inspirational leader for your team? The leader, who is happy to lead the other people. Then our material is for you.

We bring you the Top Habits of emotionally strong leader.…

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If I Surround Myself with Champions, I Can't Help but Win

Posted by Joe Orr on February 10, 2016 at 8:25am 0 Comments

I’m sure that every management team sits down on occasion to discuss…

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