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All Blog Posts Tagged 'dealership' (829)

Don’t Let Digital Data Trump the Human Touch

Businesses large and small use data to learn and then make decisions about their customer’s behavior. However, be warned, as decisions based solely on data alone can sometimes not be the best… as was the case with a Denver Broncos season ticket holder.

In a …

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Added by Mike Gorun on July 18, 2017 at 9:51am — No Comments

How to Insulate Your Dealership From the Next Sales Downturn

What is profit? Quite simply,…

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Added by Josh Blick on July 13, 2017 at 9:58am — No Comments

Where Do We Go from Here? The Recall Compliance Challenge

Vehicles can easily change hands multiple times over their lifetime. When a recall occurs, it then becomes increasingly difficult for manufacturers and dealerships to notify the current owners, which compounds the problem of low recall compliance. For many vehicle owners, it’s not that they don’t want the recall…

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Added by Chris Miller on July 13, 2017 at 9:43am — No Comments

The Princess and the Frog: Does Size Matter?

I’m sure that you’ve all heard the tale of the princess and the frog. In the beginning, the princess despises the frog and doesn’t want to interact with it – especially not to kiss it – but through personal interaction and a little time, the frog wins her over, gets that kiss and transforms into the prince he actually…

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Added by Ujj Nath on July 12, 2017 at 9:40am — No Comments

Digital signage is for everybody (not just the pros)

As opposed to static signs, dynamic signage is considered one of the best investments into business. Even though it has been around for more than a decade, many car dealers still do not see the full scope of its application, so they avoid using it thinking that it is made for…

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Added by Thomas F. Jung on July 12, 2017 at 8:59am — No Comments

Clarivoy & Cars.com Study Reveals Limitations of Last-Click Attribution for Auto Dealers

Columbus, OH…

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Added by Steve White on July 11, 2017 at 10:00am — No Comments

Make a Difference in your Community – Customers Love it!

When it comes to community service, car …

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Added by Mike Gorun on July 11, 2017 at 9:56am — No Comments

What Happens When Company Culture Breaks Down?

Unless you’ve been hiding under a rock, you’ve undoubtedly heard about all the chaos that’s been happening at Uber. What began as a …

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Added by Mike Gorun on July 6, 2017 at 9:29am — 1 Comment

The Often Forgotten but Most Important Person in Your Dealership

Who is the most important person in your dealership? Every time I ask this question I get different answers ranging from the…

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Added by Bill Wittenmyer on July 5, 2017 at 9:44am — 1 Comment

Why Actionable Data is Better Than Big Data

Big data has been a big theme for several years now, but many dealers still don't have a thorough understanding of what it can do for them. I believe that's because the term 'big data'…

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Added by Josh Blick on July 5, 2017 at 9:30am — No Comments

Is Amazon’s New Patent Terrible or Brilliant for Customer Loyalty?

Amazon was recently awarded a patent that has caused quite a stir amongst consumers and retailers. The patent, originally applied for way back in 2012, details a method for “redirecting, or otherwise controlling customers' attempts to…

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Added by Mike Gorun on June 27, 2017 at 9:46am — No Comments

Don't Rely on Fake News!

For decades now, dealerships have gotten by with ‘self-reporting’ their financial performance, using very subjective methods and rarely adopting automation. I call this 'fake…

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Added by Josh Blick on June 26, 2017 at 10:22am — No Comments

The Future of Business Is Tra-Digital

As automotive tech vendors increasingly push the importance of bringing the car buying experience online to combat companies threatening disruption, it appears that a couple of…

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Added by Ujj Nath on June 26, 2017 at 9:50am — No Comments

How to Shoot Professional Quality Videos with a Smartphone

When dealerships first start their video marketing programs, one of the most common questions I am asked…

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Added by Timmy D. James on June 22, 2017 at 9:18am — No Comments

Do You Know How Many Dealers Women Buyers Are Visiting?

Industry experts tell us that car buyers go to 1.6 dealerships to buy a vehicle.

From the Women-Drivers.com 2017 US Women’s Car Dealership Report, we find that number to be true for half of women car buyers. The other half report a very different answer altogether. An amazing forty-six percent of women car buyers are going to twice the industry average, or 3.2 dealer visits.

Which begs a few…

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Added by Anne Fleming on June 21, 2017 at 1:12pm — No Comments

The End May Matter More Than The Beginning

The business world – and the automotive industry – has started to see…

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Added by Mike Gorun on June 20, 2017 at 9:49am — No Comments

The Hidden & Deadly Side of Airbag Recalls

By now, everyone has…

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Added by Chris Miller on June 20, 2017 at 9:00am — No Comments

The Costco Effect and Customer Loyalty

Costco has certainly built a loyal following over the years, even though…

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Added by Ujj Nath on June 19, 2017 at 9:30am — No Comments

3 Service KPIs to Review Every Thursday

For service managers, I have found that Thursday is a good day to do a trial close as you get ready for the end of the week. By Thursday you know pretty well where you stand and if you discover problems, you still have two days to get them cleaned up.



A trial close starts with closing every Repair…

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Added by Josh Blick on June 16, 2017 at 9:54am — No Comments

What’s Your Company’s Fidget Spinner?

The most popular “thing” on the…

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Added by Mike Gorun on June 13, 2017 at 9:41am — No Comments

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Hire Experienced Manufacturers To Get Affordable Linear Actuators

Posted by Samuel on July 21, 2017 at 10:30am 0 Comments

Choosing the perfect linear actuator is a daunting and time-consuming task because there are numerous choices available now to select. For eliminating the difficulties, the trusted manufacturers come with an…

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dE's thoughts, prayers and condolences to the Family, friends and colleagues of Alan Ram

Posted by DealerELITE on July 18, 2017 at 10:54pm 0 Comments

dE's thoughts, prayers and condolences to the Family, friends and colleagues of Alan Ram



All the dealerElite Members would like to extend our thoughts, prayers and condolences to the Family, friends and colleagues of Alan Ram. We are… Continue

Going A.P.E for Attitude, Passion, and Enthusiasm

Posted by Dave Anderson on July 18, 2017 at 4:30pm 0 Comments

In September of 2017, my fourteenth book, Unstoppable will be released. In the book, I discuss four types of performers: undertakers, caretakers, playmakers and game changers, and outline steps to elevate one’s personal and business life…

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Kerrigan Advisors Represents Honda of Hollywood in its Sale to Bakhtiari Auto Group

Posted by Crystal Hartwell on July 18, 2017 at 12:30pm 0 Comments

 

Southern California landmark dealership changes ownership after 57 years  

 

Irvine, CA, July 18, 2017 – Kerrigan Advisors, the…

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