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All Blog Posts Tagged 'dealership' (445)

Would You Like White or Red Wine With Your Oil Change?

If you were to ask today’s consumers if they’d like to hang out at a car dealership, chances are that the majority would respond “no.” When consumers do visit a dealership to purchase a vehicle or get their vehicle serviced, many times the process can be longer than desired and is not always a great experience for the…

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Added by Mike Gorun on June 24, 2015 at 9:00am — No Comments

Two Tips to Differentiate Your Dealership from 99 percent Of Competitors

In order to decrease bounce rates, if a customer clicks on an ad – whether that’s a banner ad, PPC, email ad or one specifically targeted for a mobile device – it is not a good practice to simply take that customer to your home page. Forcing a consumer to then do a second search for the information promised in the ad…

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Added by Brian Cox on June 16, 2015 at 7:17am — No Comments

Data Conversion to Auto/Mate's Dealership Management System Was Nothing to Fear For University Motors

ALBANY, N.Y. – June 15th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that the data conversion process from a previous dealership management system (DMS) vendor to Auto/Mate's DMS has become so streamlined that auto dealers and dealership employees no longer have to fear major disruptions to their business. One example of many dealerships that have made the transition is University Motors in Morgantown, West…

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Added by Mike Esposito on June 15, 2015 at 9:55am — No Comments

Is Showrooming Stealing?

Consumers have been showrooming in retail stores for quite some time now and, while many retailers don’t like it, they’ve pretty much resigned themselves to the fact that it’s going to happen.  However, one surprising argument posted in an article by speaker, trainer and consultant, Bob Phibbs, went so far as to make the claim that showrooming is akin to stealing.

 

In his…

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Added by David Metter on June 12, 2015 at 11:21am — No Comments

Take Our Survey For a Chance to Win $100

Auto/Mate is conducting its third annual survey about online information resources. As auto dealership employees, where do you get your industry news? How do you rate the various trade publications, social media networks and industry trade shows as information sources you can trust? We want to know!

 

This survey has fewer than ten questions and can be completed in less time than it takes to finish your cup of coffee. Participants who complete the survey will be automatically…

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Added by Mike Esposito on June 10, 2015 at 1:07pm — No Comments

Is the Internet An Enemy To Car Dealerships?

A 2014 study by Autotrader showed that consumers are visiting fewer dealers in their car shopping than ever before. This is certainly a by-product of the availability of information. No longer do consumers have to visit multiple dealerships to find the right vehicle. They simply sit in front of their computers and…

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Added by David Metter on June 5, 2015 at 8:27am — 1 Comment

Once The Recall Repair Is Done, What Are You Doing To Keep The Customer?

You made the commitment to capture more recall work. You’ve done your due diligence by notifying your customers. You’ve obtained lists of in-market customers subject to recalls that haven’t been to your dealership before, and reached out to them. You’ve spent the time and energy to really saturate your market using…

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Added by Chris Miller on June 3, 2015 at 8:19am — No Comments

Auto/Mate's Dealership Management System Integrated with Ristken Software Services' Enterprise Solutions

ALBANY, N.Y. – June 1st, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Ristken Software Services has integrated its core enterprise level technology solutions for auto retailers with Auto/Mate's dealership management system (DMS). Ristken's MenuPro™ and Pro Tracking™ platforms, as well as its eBusiness Service Provider Access Network™ (SPAN), are now fully accessible for dealerships using Auto/Mate's…

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Added by Mike Esposito on June 1, 2015 at 9:33am — No Comments

General Manager of Toyota Manhattan Reviews The Internet Sales 20 Group in New York…



http://www.InterneetSales20Group.com 267-319-6776

Jason Manos, General Manager of Toyota Manhattan Reviews The Internet Sales 20 Group in New York…

Jason says that when he was told from the VP Of Operations he had to go to a 3 day workshop, he was not to thrilled. Like…

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Added by Sean V. Bradley on May 30, 2015 at 9:46am — No Comments

Experienced Internet Sales Director From Honda Manhattan Reviews Internet Sales 20 Group 7 In New York



http://www.InternetSales20Group.com 856-546-2440

Dorothy has a tremendous amount of Automotive Sales, Management and Internet / BDC experience and knowledge.

I am honored to have such great feedback from her about the Internet Sales 20 Group as well as about the…

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Added by Sean V. Bradley on May 30, 2015 at 8:28am — No Comments

Service Dilemmas: What Would You Do?

Every dealership has seen this customer—the one who demands to be reimbursed for damage they claim happened while the car was in the dealership’s care, or because of faulty service work. You might find it challenging to deal with these customers, especially when you don’t believe your team is at fault. So what is the…

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Added by Richard Holland on May 28, 2015 at 9:23am — No Comments

Make Money Mondays with Sean V. Bradley - Best Car Dealer Websites


http://www.BradleyOnDemand.com 856-546-2440 Make Money Mondays with Sean V. Bradley - Increase Website Traffic & Leads

Added by Sean V. Bradley on May 25, 2015 at 9:51pm — No Comments

Using Recalls to Your Advantage

A recent article in Auto Remarketing reports how Penske Automotive Group is using recalls to increase their service business through recall work, but also as an opportunity to sell more vehicles. “I think recall business…

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Added by Chris Miller on May 22, 2015 at 8:07am — No Comments

Dealer Currency Helps Grow Gross Revenue on Every Sale While Retaining Customers

I recently had the pleasure to work with a very innovative dealer who implemented the concept of “dealer currency” in his dealership with great success. Dealer currency allows you to eliminate cash discounts on sales (in both Variable & Fixed Ops) by instead issuing a form of “dealer dollars,” redeemable anywhere…

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Added by Mike Gorun on May 20, 2015 at 8:00am — No Comments

Auto/Mate Receives Platinum Award in Auto Dealer Monthly's Dealers' Choice Awards

FOR IMMEDIATE RELEASE

ALBANY, N.Y. – May 18th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today it has received a Platinum award in the 2015 Auto Dealer Monthly Dealers' Choice Awards. This year marks the second time that Auto/Mate has received a top ranking in the publication's annual award program, which recognizes the industry's best product and service providers. Winners of the Dealer's Choice…

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Added by Mike Esposito on May 18, 2015 at 10:46am — No Comments

In Marketing, Consumers Want to Know What is In It For Me

People aren’t watching your commercial or video because they want you to sell them your product. They’re watching because they want you to sell them a solution.

 

In the world of online marketing, oftentimes marketers forget this very basic concept. Think of it as painting pictures when selling. The idea…

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Added by Timmy D. James on May 18, 2015 at 9:43am — 1 Comment

Putting Showrooming In Perspective

As a husband and father to 5 daughters, the cartoon above is, at times, a pretty accurate description of my life. I’m sure all men in similar situations have found that couch or chair they inevitably get placed in while the females in their lives try on shoes, clothes or whatever they may…

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Added by David Metter on May 12, 2015 at 1:53pm — No Comments

Auto/Mate Announces Integration of its DMS with Lead Information Services' CRM and ILM Solutions

FOR IMMEDIATE RELEASE

ALBANY, N.Y. – May 11th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Lead Information Services, LLC (LIS) a developer of internet-based Customer Relations Management (CRM) and Internet Lead Management (ILM) software, has fully and successfully integrated its solutions with Auto/Mate's dealership management system…

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Added by Mike Esposito on May 11, 2015 at 11:08am — No Comments

This Sounds Crazy Coming From Me

On this week's Think Tank Tuesday:

What is SOS? (It doesn't mean what you think!)
How much is it costing your business?
What can you do to avoid it?


Added by Paul Potratz on April 28, 2015 at 4:52pm — No Comments

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Save Yourself From a Bad Rep

Posted by Jon Floyd on June 30, 2015 at 8:30am 0 Comments

What You Must Know About Managing Your…

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5 Star Review Videos Why Do You Need Them?

Posted by Jon Floyd on June 30, 2015 at 6:30am 0 Comments

Bring on More New Customers

Visitors are…

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What Your Female Customers Are Looking For In Your Service Drive

Posted by Anne Fleming on June 30, 2015 at 12:00am 0 Comments

Optimizing your service engagement with women is the key to client retention. I had the pleasure to be on ServiceDriveToday of …

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Median Media Adds Flick Fusion Videos to its Multimedia Suite of Solutions for Auto Dealers

Posted by Brian Cox on June 29, 2015 at 10:12am 0 Comments

Urbandale, IA--June 29th, 2015--Flick Fusion Video Marketing (www.flickfusion.com) announced today that Median Media, a provider of multimedia marketing solutions to small and medium sized…

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Customer Satisfaction evolves, a must read. You're already rich but being the best was always your first goal.

Posted by Jeff Nabel on June 28, 2015 at 3:13pm 0 Comments

C.S.I. of course is our strongest marketing message we can…

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Is it Time to Break the Mold?

Posted by Paul Potratz on June 26, 2015 at 2:00pm 0 Comments

Change isn't easy; but what I'm about to share with you is worth the challenge.

Breaking routines isn't easy but change yields long term results. On this week's…

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