Added by Chris Miller on November 21, 2017 at 10:06am — No Comments
Added by Mike Gorun on November 21, 2017 at 9:45am — No Comments
Added by sara callahan on November 16, 2017 at 9:41am — No Comments
Added by Scot Eisenfelder on November 16, 2017 at 9:16am — No Comments
Added by Mike Gorun on November 14, 2017 at 9:13am — No Comments
Let’s cut to the chase. Internal debits from warranty claims are costing dealerships $100,000+ a year. And, with larger high-volume dealerships, this amount can be dramatically higher. Whether your dealership “needs” the money or not,…
Added by Ujj Nath on November 13, 2017 at 9:37am — No Comments
When I talk to dealers about video marketing, one question I get asked a lot is "What about social?" In particular the marketing folks want to know what types of videos they should make to post on their social media platforms, which…
Added by Timmy D. James on November 9, 2017 at 9:28am — No Comments
Added by Scot Eisenfelder on November 9, 2017 at 9:10am — No Comments
Want to differentiate your store from others and grow your top and bottom line numbers? Women are now buying 45% of all cars at new car dealerships, which translates into an average of 620 new and used vehicles combined annually.
What processes can be implemented for ups, guests, and women shoppers to optimize their experience at your dealership, especially the ones who walk in and say they’re just looking? Do your front-line people think these guests aren’t serious and ignore them or…
ContinueAdded by Anne Fleming on November 8, 2017 at 6:22pm — No Comments
Added by Mike Gorun on November 7, 2017 at 9:53am — No Comments
Added by Steve White on November 7, 2017 at 9:38am — No Comments
Auto dealers would be better served if outdated metric was retired and replaced with a focus on service revenue per units-in-operation …
Added by Scot Eisenfelder on November 6, 2017 at 9:38am — No Comments
Have you ever suspected that a process is broken, but you're not sure what to fix? Every dealer has experienced this at some …
Added by Kip Miles on November 3, 2017 at 9:39am — No Comments
Added by Scot Eisenfelder on November 2, 2017 at 8:43am — No Comments
Added by Mike Gorun on October 31, 2017 at 9:34am — No Comments
Added by Bill Wittenmyer on October 31, 2017 at 9:08am — No Comments
Today’s consumers are fickle and more demanding than ever. Why wouldn’t they be – they have countless service and product providers fighting over their limited…
Added by Chris Miller on October 27, 2017 at 10:22am — No Comments
Added by Scot Eisenfelder on October 27, 2017 at 10:03am — No Comments
Customer Experience Improvement Drives 15 Percent Increase in Fixed Ops
ContinueAdded by Bill Wittenmyer on October 27, 2017 at 9:30am — No Comments
Added by Timmy D. James on October 26, 2017 at 9:08am — No Comments
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