Karl is one of our veteran salespeople. He has a customer that has two trades. He comes to me, lays down the ground work for his deal. Here is what I have, 08 Altima

coupe with 49865 miles on it, BIG dent on the driver’s door, cracked

windshield, broken lens in the rear light on the driver’s side, needs four

tires, other than that a nice car. The second vehicle is not here,…

I am calling you to get the customer to commit, or guide me with this deal. My customer has bought 3 SUVs’ here, but will not commit. He is not satisfied with this last vehicle. He explained to me it cost him 5500, in repairs from the 80,000 mile to the present which is 130,000 miles. I know he is going to buy a seven passenger vehicle. He loved our seven passenger, but says he has reservations, about the product. He also has been an owner of our product for 19 years. He explained to me, the…