After losing 70 lbs many people ask me how I lost the weight and although I was excited to tell them all of the thoughts and methods that went into my no pill, no surgery weight loss, I found that I would lose them in mere seconds. At first, they were eager to hear, but when I exploded into my passionate ordeal, their eyes would glaze over with information overload.…

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No doubt, you have noticed that the usage of the terms Artificial Intelligence (AI) and Machine Learning (ML) has skyrocketed in the last decade. Today, every industry is strategizing about how to leverage AI and ML to improve business. The automotive industry is no exception.   Dealers might think that these concepts mainly impact them at an OEM level, shaping technology…

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Every week I am in a different dealership teaching, training and coaching on how to create incremental new and used vehicle sales, and every week I am disappointed by the way the retail automotive industry seems to be devolving.



On one hand, I suppose this is job security for a person in my position, Dealer Training Manager for a captive lender. On the other hand, it is and has been my passion and love for our industry that has made me successful, and to see the way dealerships… Continue

Every week I am in a different dealership teaching, training and coaching on how to create incremental new and used vehicle sales, and every week I am disappointed by the way the retail automotive industry seems to be devolving.



On one hand, I suppose this is job security for a person in my position, Dealer Training Manager for a captive lender. On the other hand, it is and has been my passion and love for our industry that has made me successful, and to see the way dealerships… Continue

Watch

By Frank Outlaw

Watch your thoughts, for they become words.

Watch your words, for they become actions.

Watch your actions, for they become habits.

Watch your habits, for they become character.

Watch your character, for it becomes your destiny.

Are you building value during your presentation/demonstration?

In Part 3 of this series I'll go over the issue of spending some time outside of work perfecting your skills.  As we know in the automotive industry when you start your career most never receive any real training or if there is…

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Teaching the “7 Habits” to a 4th grader? Yep, you bet! It’s not only about the progression of knowledge, but rather the integration and formation of a belief system.

It’s not just your ordinary curriculum and not just an ordinary school. Instead of sitting down for a typical parent-teachers conference, we were led on a student…

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Ooh!!

       After all of these years, do you still have the Ooh Factor? You do remember the freshman Ooh Factor when you first hit the blacktop; you were literally oozing with Optimism, [saw] Opportunity, and had [good] Habits. Like athletes, salespeople need an edge; these factors…

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