This year mobile text messaging celebrates its 25th birthday. Many things have happened since 1992 when the first text (in history) was sent.  Since then, texting truly has become a cultural phenomenon, and it has undoubtedly changed the way people communicate, both among themselves, and with companies.

But how did it emerge in the first place? Let’s…

The automotive industry has a sales department staffing problem – and a big one. In fact, NADA has placed the yearly turnover rate as high as 70 percent. Dealerships are in constant hiring mode to keep their sales floor staffed with enough employees to provide coverage for their floor traffic and to follow up with customers and prospects.

Since customer…

Here we are in 2013…every January 1st you expect to be able to feel the changing of the year in your bones, and every year it’s just another day. There’s nothing magical about the calendar, there is no ancient alchemy in the progression of time, it just moves and we move with it. If you want the day to have weight, that weight has to come from you. We’ve talked about making resolutions and sticking to them, and now is the time to put up or shut up. If you want to have a successful year…

 

Happiness can be attained just like anything else. Do you have a strategy for increasing your happiness?

At the end of the day people want to be happy, more than anything else. This has been a driving force of Man for thousands of years. You want to be happy in your work, your family, your community, your free time and in all your activities. You want more happiness in your life.

 

I have never understood the point of the phrase: “money won't make you happy”, because…

Why is it that customers that buy a car for Fair Market Value Price are always happier than the customers you have to sell below invoice to? and why is it that the customers you sell below invoice are never happy?