Many dealerships subscribe to some type of call tracking service that records incoming phone calls, however, many sales managers neglect to listen to the calls on a regular basis. Typically, it’s not until the end of the month when they’re trying to squeeze out those last few units for the month, that the call tracking service comes to mind. They listen to calls and then,…
Added by Andy Church on August 31, 2018 at 10:18am — No Comments
How many times have you overheard a sales person mishandle the call?
Now imagine rather than just railing on him you could send him/her to a place to be corrected immediately and in real time on what they did incorrectly. And the entire correction with testing would only take 2 minutes to ensure this incorrectly handled call doesn't get mishandled again.…
ContinueAdded by Grant Cardone on September 4, 2011 at 8:53pm — No Comments
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