All Blog Posts Tagged 'lawsuit' (4)

What Does Cheating Teach Your Employees?

Automotive News recently carried a story about a lawsuit filed by Subaru of America against one of their franchisees. The lawsuit accuses a Southern California dealership of falsifying 224 CSI surveys in an…


Added by Richard Holland on February 19, 2015 at 9:20am — No Comments

How Avoid SMS/Texting Lawsuits: 4 Quick Tips to Keep Your Dealership Safe

Late last year, a 2.5 million dollar lawsuit was won against Lithia Motors Inc. for sending unwanted text messages to customers without giving them the option to opt out of the text messages. According to AutoNews.com, Lithia was hit with a class-action lawsuit for broadcasting to 57,800 consumer cell phones text messages that failed to adequately allow the recipients to opt out of…


Added by Todd Smith on May 7, 2012 at 11:03am — No Comments

Buy Here 'Cause They Suck

Most dealerships and businesses in general know that it's bad practice to bad-mouth your competition. That being said, I know of and have heard plenty of salespeople and managers using their online reviews to help close a deal by comparing them to their competitors online reviews. This practice is similar if not exactly the same. You are leveraging negative comments about your competitor left by other people (who you are representing as real - we all know fake reviews exist) to your positive…


Added by Arnold Tijerina on November 2, 2011 at 11:11am — 1 Comment

Dealers In California May Be Forced To Change The Way Salespeople Are Paid

In a class action lawsuit filed on June 21, 2011 against AutoNation (Santa Clara Superior Court, entitled Lilly v. AutoNation, Case No. 1-11-CV-203569), attorneys are claiming that AutoNation is in violation of the California Labor Code by misclassifying commissioned sales reps as exempt from overtime and, in addition, issuing deduct vouchers post-sale for losses in commissionable gross due to repair or…


Added by Arnold Tijerina on July 25, 2011 at 2:31pm — 21 Comments

Blog Posts

A Guide to Choosing the Perfect Insurance Partner for Your Company

Posted by Adam Smith on October 27, 2016 at 1:35am 0 Comments

There are a lot of things that one would be required to keep in mind while searching online lists and databases for companies which provide business insurance or commercial insurance. However, it is not an easy job, no matter how much it seems.…


Clarivoy’s Proprietary TV Analytics Solution Wins DrivingSales 2016 Innovation Cup

Posted by Steve White on October 26, 2016 at 11:18pm 0 Comments

Clarivoy’s Proprietary TV Analytics Solution Wins DrivingSales 2016 Innovation Cup


TV Analytics Solution Selected By Auto Dealer Panel as the Most Innovative…


Do emotions play a part in the process?

Posted by Anne Fleming on October 26, 2016 at 4:43pm 0 Comments

Car Buying and Emotions, Part I

Women shop and buy cars for a number of reasons, but regardless of the reason, emotions are involved in every step. The emotional range can start with excitement about the prospects of a new…


Role Play Your Way to Success

Posted by Richard Keeney on October 26, 2016 at 2:31pm 0 Comments

Role-playing with your sales team…


Automotive Marketing: An Overview of Current Marketing Trends, Statistics, and Strategies

Posted by Larisa Bedgood on October 26, 2016 at 10:41am 0 Comments

Automotive Marketing: An Overview of Current Marketing Trends, Statistics, and Strategies…


Reports of Increasing No-Sales at Auctions

Posted by Black Book on October 25, 2016 at 4:14pm 0 Comments

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes.…


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