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All Blog Posts Tagged 'lawsuit' (4)

What Does Cheating Teach Your Employees?

Automotive News recently carried a story about a lawsuit filed by Subaru of America against one of their franchisees. The lawsuit accuses a Southern California dealership of falsifying 224 CSI surveys in an…

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Added by Richard Holland on February 19, 2015 at 9:20am — No Comments

How Avoid SMS/Texting Lawsuits: 4 Quick Tips to Keep Your Dealership Safe

Late last year, a 2.5 million dollar lawsuit was won against Lithia Motors Inc. for sending unwanted text messages to customers without giving them the option to opt out of the text messages. According to AutoNews.com, Lithia was hit with a class-action lawsuit for broadcasting to 57,800 consumer cell phones text messages that failed to adequately allow the recipients to opt out of…

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Added by Todd Smith on May 7, 2012 at 11:03am — No Comments

Buy Here 'Cause They Suck

Most dealerships and businesses in general know that it's bad practice to bad-mouth your competition. That being said, I know of and have heard plenty of salespeople and managers using their online reviews to help close a deal by comparing them to their competitors online reviews. This practice is similar if not exactly the same. You are leveraging negative comments about your competitor left by other people (who you are representing as real - we all know fake reviews exist) to your positive…

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Added by Arnold Tijerina on November 2, 2011 at 11:11am — 1 Comment

Dealers In California May Be Forced To Change The Way Salespeople Are Paid

In a class action lawsuit filed on June 21, 2011 against AutoNation (Santa Clara Superior Court, entitled Lilly v. AutoNation, Case No. 1-11-CV-203569), attorneys are claiming that AutoNation is in violation of the California Labor Code by misclassifying commissioned sales reps as exempt from overtime and, in addition, issuing deduct vouchers post-sale for losses in commissionable gross due to repair or…

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Added by Arnold Tijerina on July 25, 2011 at 2:31pm — 21 Comments

Blog Posts

The “90 Day Wonder”

Posted by Michael Hargrove on April 29, 2016 at 2:03pm 1 Comment

I want to take a couple of minutes to discuss with…

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When You Pay Peanuts - You Get Monkeys

Posted by James A. Ziegler on April 29, 2016 at 1:30pm 3 Comments

EMPLOYMENT AD FOR CAR DEALERS 



Wanted unambitious person sales position. Low Pay - Long Hours - Must Work…

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Helping Our Customer Flip The Switch

Posted by Michael Hargrove on April 29, 2016 at 1:00pm 0 Comments

Have you ever had a salesperson tell you they’re having trouble…

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5 Steps To Get Out Of Car Lease

Posted by Samuel on April 29, 2016 at 11:00am 0 Comments

Car lease is an extremely common process used by a lot of people. If you have a car lease and you want to get out of it, you may be looking for ways by which you can get out of it. Here are 5 of the…

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3 Tips for Creating a Killer Testimonial Video

Posted by Timmy D. James on April 29, 2016 at 9:23am 0 Comments

Ever since reviews have risen in popularity, dealerships have mostly…

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