Auto industry veteran with strong connection to dealership communities
CHICAGO, April 13, 2021 – Cars.com Inc. (NYSE: CARS) (“CARS” or the “Company”), a leading digital automotive marketplace and solutions provider, today announced the appointment of Jenell Ross as a member of its Board of Directors.
Ross is an auto industry veteran, with 28 years of experience, and was recently named one of…
ContinueAdded by Allison Phelps on April 13, 2021 at 12:30pm — No Comments
Customer retention can be tough. Independent repair shops lure customers away in droves with coupons or offers that promise low routine maintenance pricing. However, winning consumers on price alone is a short-term victory compared to winning over their loyalty for the long haul with quality work, certified technicians, and impeccable service. Luring them…
ContinueAdded by Sean Reyes on January 6, 2021 at 9:09am — No Comments
One thing that the holidays usually bring is travel. Families want to celebrate the holidays with loved ones and, this year, even during the COVID-19 pandemic, traveling is still happening. The difference right now is that a LOT more people are choosing to drive rather than fly,…
ContinueAdded by Sean Reyes on December 11, 2020 at 10:24am — No Comments
The retail auto business is stressful for all departments. In normal times, employees work 50+ hours per week simply to keep up with the demand from both customers and management. However, during the current pandemic, all departments are working harder than before to not only make a living but also to keep up with the expectations of their…
ContinueAdded by Sean Reyes on November 20, 2020 at 10:32am — No Comments
Top-of-the-line Environmental Protection Product company recruits fixed ops director with 26 years of experience to lead expansion team.
Columbus, OH – October 5, 2020 – ZipDeal, a streamlined, post-sale, pre-F&I vehicle delivery system for automotive dealers, today announced…
ContinueAdded by Tony Gomez on October 5, 2020 at 10:09am — No Comments
Top-of-the-line Environmental Protection Product company recruits fixed ops director with 26 years of experience to lead expansion team.
Columbus, OH – October 5, 2020 – ZipDeal, a streamlined, post-sale, pre-F&I vehicle delivery system for automotive dealers, today announced…
ContinueAdded by Tony Gomez on October 5, 2020 at 10:09am — No Comments
Correcting My Contribution to the Battle Between Buyer and Seller
I spent 31 years in automotive retail, in every variable role from used car salesperson to GSM, then GM and Dealer Principal.
For most of that time, I was a part of and supported the combative culture the car business created.
Added by Chip King on September 28, 2020 at 9:51am — No Comments
Welcome back to our video series, Quality of Life!
Last week, we began to dive head first into Ali Reda’s sales process. We asked the question, “How does he do it?,” and you better believe there’s…
ContinueAdded by Damian Boudreaux on August 9, 2020 at 1:00pm — No Comments
Announcing the 16th Annual Automotive CX Summit Series 2020
Hosted by Thought Leadership Summits
Dealer Elite Readers Benefit from 20% Discount now through June 26th
Thought Leadership Summits, Inc. (TLS), is…
ContinueAdded by DealerELITE on June 9, 2020 at 10:35am — No Comments
News has not exactly been great recently. And, I don’t know about you, but I welcome any good news that brightens my day in some way. For that reason, I loved a recent story a friend sent to me from the Charlotte Observer.
It is one thing to be involved in your…
ContinueAdded by Dan Beres on May 26, 2020 at 10:02am — No Comments
Rebellion is a strange thing. It conjures up the image of an underdog fighting an unjust power. And yet, the word implies a considerable resistance that is often unsuccessful.
A teen going head to head with a parent (a battle of wills). The Confederacy seceding from the Union (we know how that turned out). The Rebel Alliance standing up to the Galactic…
ContinueAdded by Scott Monty on April 23, 2020 at 11:26am — No Comments
Anyone who idolizes you is going to hate you when he discovers that you are fallible. He never forgives. He has deceived himself, and he blames you for it." — Elbert Hubbard, 1901
Did you ever send a fan letter to someone?
Maybe you were just a teenager with a crush on a TV star. Or a Sherlock Holmes fan who addressed a…
ContinueAdded by Scott Monty on April 17, 2020 at 12:00pm — No Comments
Added by Scott Monty on April 15, 2020 at 1:00pm — No Comments
"The advantage of living is not measured by length, but by use." — Michel de Montaigne, 1573
We had massive thunderstorms here last night. Continuous rolling thunder, lightning that lit up the entire sky, warm rains, and even…
ContinueAdded by Scott Monty on April 9, 2020 at 11:47am — No Comments
Added by Scott Monty on March 27, 2020 at 11:00am — No Comments
Added by Scott Monty on March 21, 2020 at 1:03pm — No Comments
Pandemics don’t care where you were born.
They don’t discriminate based on gender, sexual preference, or the color of your skin.
Pandemics don’t care who you voted for, nor whom you support in 2020.
They don’t pay attention to what cable news channels you watch, radio…
ContinueAdded by Scott Monty on March 19, 2020 at 12:32pm — No Comments
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